OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SOLID LINEN COTTON CULOTTES SHORT PANTS ★ S-XXXXL SIZE ★ PLUS SIZE
16.30

OB DesignOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SOLID LINEN COTTON CULOTTES SHORT PANTS ★ S-XXXXL SIZE ★ PLUS SIZE


Customer who recommended this item
64
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 30% wool + 70% Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SOLID LINEN COTTON CULOTTES SHORT PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (24)

Show My List

Customer Review (87)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 18, 2018 twa***
Highly Recommend Jul 29, 2018 nic***
Not Recommend Jul 15, 2018 Kyo***
Highly Recommend Jun 25, 2018 lyn***
Highly Recommend Jun 09, 2018 Kse***
Highly Recommend May 24, 2018 sin***
Highly Recommend May 23, 2018 fel***
Not Recommend Apr 26, 2018 kho***
Netural Apr 24, 2018 won***
Recommend Apr 21, 2018 Gin***

Item Q&A(9)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    shi******* 2018-04-26
    Answer
    Hi,

    Thanks for your message
    We found the clothing is defect when arrive Singapore, may I know do you want exchange to another design?

    Thank you
    OBDesign.sg
    OB Design 2018-04-27
  • Answered
    Question
    bet******* 2018-04-13
    Answer
    Hi,

    Thanks for your message
    We found the new tracking show delivered on Apr 14th, may I know do you receive the parcel?

    Thank you
    OBDesign.sg
    OB Design 2018-04-16
  • Answered
    Question
    tco******* 2018-04-05
    Answer
    Hi,

    Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you.

    Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Please request the RMA number with us if you’re prefer to exchange the clothing to us. Thank you and please visit our store for more new arrivals every week.

    Thank you
    OBDesign.sg
    OB Design 2018-04-06
    Question
    thanks for coming back to me so quickly. i would like to chnage for a capri instead. M size. can you let me know how much difference i should pay including the 3.99? and i need to requeat the RMA number.
    Answer
    Hi,

    Thanks for your message
    May i know which color you're prefer?

    Thank you
    OBDesign.sg
    Question
    light blue
    Answer
    Hi,

    Thanks for your message
    We found the clothing you choose and the clothing you order has price difference, may I know do you want exchange to this clothing?

    Thank you
    OBDesign.sg
  • Answered
    Question
    ats******* 2018-03-27
    Answer
    Hi,

    Thanks for your message
    You can refer the photo we're attach in this message

    Thank you
    OBDesign.sg
    OB Design 2018-03-28
  • Answered
    Question
    jcr******* 2018-03-23
    Answer
    Private Enquiry
    OB Design 2018-03-26
  • Answered
    Question
    ats******* 2018-01-10
    Answer
    Private Enquiry
    OB Design 2018-01-11
  • Answered
    Question
    tan******* 2017-05-12
    Answer
    Hi,

    Thanks for your message
    We're sorry to inform you we can't refund to you for the return clothing but we can exchange the size for you

    Thank you
    OBDesign.sg
    OB Design 2017-05-12
  • Answered
    Question
    28a******* 2016-04-15
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size L.

    Thank you
    OBDesign.sg
    OB Design 2016-04-18
    Question
    Hi Seller, I bought XL size for product code no. 430963332, what size should I get for this?
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size XL.

    Thank you
    OBDesign.sg
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Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange