OBdesign & I.MODA [TIG]
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OBDESIGNOBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ FOLDED HEM DENIM SHORTS ★ S-5L SIZE ★ 1 COLOUR ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ OFFICE ★ WORK ★ PANTS COLLECTION

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Customer who recommended this item
0 (Based on 1 reviews)
Customer Satisfaction Score
75%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 0%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
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Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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Customer Review (1)

Customer Review board
Rating Feedback Date Written by
netural Jan 12, 2016 bet*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

FAQ
Seller

The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you

Answered
2016-01-17
poh*******
User

Hi, I received my orders nearly a week ago and sent an inquiry soon after about a possible chance of sizes for some of my orders because they are too big for me. This is my THIRD time sending an inquiry (once via email and twice via Qoo10) on this matter. I would really appreciate it if you could bother to just give me a reply. It is really frustrating and annoying that I am an ignored customer here.

User

Hi, we have liased via the other Qpost, thank you.

Answered
2016-01-14
poh*******
User

Hi, I placed some orders and received them 2 days ago. But I realised that the shorts are too big for me. May I know if I could change them to one size smaller? I sent an email about it but have not heard anything form you yet.

Thanks.

User

Hi, we have just dropped you on the exchange procedure via a seperate Qpost, thank you.

OBdesign & I.MODA // www.tig.sg

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