OBdesign & I.MODA [TIG]
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OBDESIGNOBDESIGN ★ I.MODA ★ WASHED TIGHT DENIM PANTS ★ BUY 2 FREE QEXPRESS ★ 6 COLORS ★ S - 4L VARIOUS SIZES ★ PLUS SIZE ★ OFFICE ★ TRAVEL ★ FESTIVE ★ CNY ★ ELEGANCE YET CASUAL ★ EVENT

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Customer who recommended this item
199 (Based on 234 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
more
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (234)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 21, 2017 cla*******
Highly Recommend Jan 15, 2017 sal*******
netural Dec 21, 2016 pet*******
Recommend Sep 23, 2016 ch_*******
Highly Recommend Sep 20, 2016 ste*******
Highly Recommend Sep 02, 2016 bob*******
Highly Recommend Aug 21, 2016 mty*******
Highly Recommend Aug 21, 2016 haz*******
Highly Recommend Aug 11, 2016 suk*******
Highly Recommend Aug 03, 2016 tri*******

Item Q&A(33)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

FAQ
Seller

The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you

Answered
2016-12-15
pet*******
User

Order: 198432906. Awaiting your reply from earlier direct contact.
29", 36". I have ordered M. But if the material is not that elastic, pls chge L for me if it suits better.

User

Dear Buyer, material is slightly stretchable as one of our team member owns a pair and the waist area may expand by a little after a few wears, let us know if you need an exchange upon receiving the item, as it has been shipped, thank you.

User

I could not pull up the pants. How do I go about exchanging for a larger size?

User

Dear Buyer, we have sent you a seperate Qpost on the exchange procedure, thank you

Answered
2016-08-15
dol*******
User

Hi, i've received all my items, i've tried on 1, S size is tight for me, i expect the materials to
be stretchable but it wasn't. Can i exchange all 3 to M size instead? Any additional charges please advise. I need to exchange otherwise i can't wear at all.

Please get back to me soon, many thanks.

User

Dear Buyer, we have sent you a seperate Qpost on the exchange procedure, thank you.

Answered
2016-07-31
irt*******
User

Hi

What size should I pick if my waist is 105cm?

Thanks

User

Will recommend size 3L, thank you.

Answered
2016-05-27
iro*******
User

Sorry pls find.attached photo of my old pants as compared.to the new Deep Blue i received which is too big.

User

Dear Buyer, apologies that our Taiwan warehouse and CS team are from different teams and the warehouse team usually process the orders earlier than our CS team attending to the queries, we request for all our customers to double check on the orders carefully before placing of orders, thank you. Also, we also seek your understanding that we have previously absorbed many times the overseas courier fees on our side for your previous size exchanges. As you mentioned that the size is slightly different from your previous pants, kindly attached the photos of the measurement discrepancies, should there be a 2 inches or more measurement difference than in the size chart provided, our Taiwan warehouse will proceed to do an exchange, thank you.

Answered
2016-05-27
iro*******
User

Hi seller this is not my first order of the pants. I've ordered beforr in Blue and light blue colour in2L. Thos time i believe Taiwan side sent out 3L but the tag is 2L. I have attached a picture comparing my blue pants and the deep blue which I received. Its way too big and i suspect its in size 3L. U may refer to the photo. Pls advise what to do now and.im also still awaiting ur response from another thread which i requested u to send me 1 black and 1 deep blue but 2 deep blue were delivered.

User

Dear Buyer, apologies that our Taiwan warehouse and CS team are from different teams and the warehouse team usually process the orders earlier than our CS team attending to the queries, we request for all our customers to double check on the orders carefully before placing of orders, thank you. Also, we also seek your understanding that we have previously absorbed many times the overseas courier fees on our side for your previous size exchanges. As you mentioned that the size is slightly different from your previous pants, kindly attached the photos of the measurement discrepancies, should there be a 2 inches or more measurement difference than in the size chart provided, our Taiwan warehouse will proceed to do an exchange, thank you.

Answered
2016-05-27
iro*******
User

Hi seller, i left in memo and qpost for u to send my order 1 pc in deep blue and 1 pc in black both size 2L but why u sent me 2pcs all in deep blue?

Don't you read messages from buyers to save ypurself and buyer yhe hassle of exchanging. Now can u tell me.what to do as i want 1deep blue n 1 black. Dont tell me i need to pay for admin and shipping fee for the exchange since i have informed you earlier.

Sincerely hope to hear from u asap.

User

Dear Buyer, apologies that our Taiwan warehouse and CS team are from different teams and the warehouse team usually process the orders earlier than our CS team attending to the queries, we request for all our customers to double check on the orders carefully before placing of orders, thank you. Also, we also seek your understanding that we have previously absorbed many times the overseas courier fees on our side for your previous size exchanges. As you mentioned that the size is slightly different from your previous pants, kindly attached the photos of the measurement discrepancies, should there be a 2 inches or more measurement difference than in the size chart provided, our Taiwan warehouse will proceed to do an exchange, thank you.

Answered
2016-05-27
Wla*******
User

hello, my waist is about 36-38, not sure which size should I get.
i bought the pants from you before (As attached) and it fit wells to me.
should i stick to 4L ? not sure if the cutting is the same

User

Will recommend size 3L for this item, thank you.

Answered
2016-05-25
ire*******
User

hi i just received my pants but too big for me.
can i exchange dor size 2XL and i am fine to go amk ave 10 your block for exchange of item.
pls let me know asap and my hp is 97552878.
tia and appreciate your kind help and understanding.

User

Dear Buyer, we have sent ou a seperate Qpost on the exchange procedure, thank you.

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