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Due to the Taiwan Lunar New Year Holidays, kindly take note that for orders sent between 10th FEB - 20th FEB 2018 will be shipped on the 21st FEB 2018, we wish everyone a Happy Lunar New Year!
Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Dear Buyers,Almost 90% of our size exchanges require a size down due to customers opting a size up than usual, please use the measurement chart and comparison chart to compare against your own body measurements (extremely useful) in all our listings to choose the right size, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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Well packing and delivery
Size:M | Color:BLUE
Bot from shop multiple times, very decent quality clothes for price
Ordered L but size is smaller than stated. Shrinked somemore after wash. After wash it became M size...Left leg is bigger than right leg. Its funny. Price is ex for this quality.
Size:L | Color:BLUE
Left a message for seller to send me 1 black n 1 deep blue. End up received 2 pcs blue and sizes are different from my previous 2 purchases of the same pants in different colours. This time size 2L is for 3L. Again too big for me. 2L is supposed to fit me just nicely that's why I ordered again but came with much bigger sizes. So all in all I ordered 3 pants all cannot fit cos measurements not.similar to chart. They are bigger than stated.more review
Size:2L | Color:DEEP BLUE(+S$3)
Item true to picture & size is accurate...thin denim & not to stiff when worn
Size:M | Color:LIGHT BLUE
Size:3L | Color:DEEP BLUE(+S$3)
Size:XL | Color:GREEN(+S$3)
Size:XL | Color:LIGHT BLUE(+S$3)
The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you
Hi would like to order 2L size for blue jeans. When will be the new orders in stock. Thank you.
Dear Buyer, we expect this series of pants to be in together with the new arrivals in SPRING after Jan next year, thank you
Order: 198432906. Awaiting your reply from earlier direct contact.29", 36". I have ordered M. But if the material is not that elastic, pls chge L for me if it suits better.
Dear Buyer, material is slightly stretchable as one of our team member owns a pair and the waist area may expand by a little after a few wears, let us know if you need an exchange upon receiving the item, as it has been shipped, thank you.
I could not pull up the pants. How do I go about exchanging for a larger size?
Dear Buyer, we have sent you a seperate Qpost on the exchange procedure, thank you
Hi, i've received all my items, i've tried on 1, S size is tight for me, i expect the materials tobe stretchable but it wasn't. Can i exchange all 3 to M size instead? Any additional charges please advise. I need to exchange otherwise i can't wear at all. Please get back to me soon, many thanks.
Dear Buyer, we have sent you a seperate Qpost on the exchange procedure, thank you.
HiWhat size should I pick if my waist is 105cm?Thanks
Will recommend size 3L, thank you.
Sorry pls find.attached photo of my old pants as compared.to the new Deep Blue i received which is too big.
Dear Buyer, apologies that our Taiwan warehouse and CS team are from different teams and the warehouse team usually process the orders earlier than our CS team attending to the queries, we request for all our customers to double check on the orders carefully before placing of orders, thank you. Also, we also seek your understanding that we have previously absorbed many times the overseas courier fees on our side for your previous size exchanges. As you mentioned that the size is slightly different from your previous pants, kindly attached the photos of the measurement discrepancies, should there be a 2 inches or more measurement difference than in the size chart provided, our Taiwan warehouse will proceed to do an exchange, thank you.
Hi seller this is not my first order of the pants. I've ordered beforr in Blue and light blue colour in2L. Thos time i believe Taiwan side sent out 3L but the tag is 2L. I have attached a picture comparing my blue pants and the deep blue which I received. Its way too big and i suspect its in size 3L. U may refer to the photo. Pls advise what to do now and.im also still awaiting ur response from another thread which i requested u to send me 1 black and 1 deep blue but 2 deep blue were delivered.
Hi seller, i left in memo and qpost for u to send my order 1 pc in deep blue and 1 pc in black both size 2L but why u sent me 2pcs all in deep blue? Don't you read messages from buyers to save ypurself and buyer yhe hassle of exchanging. Now can u tell me.what to do as i want 1deep blue n 1 black. Dont tell me i need to pay for admin and shipping fee for the exchange since i have informed you earlier.Sincerely hope to hear from u asap.
hello, my waist is about 36-38, not sure which size should I get. i bought the pants from you before (As attached) and it fit wells to me.should i stick to 4L ? not sure if the cutting is the same
Will recommend size 3L for this item, thank you.
There isn’t any posted question about item.