OBDESIGN ★ IMODA ★ PRINTED HAREM LONG TROUSERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★
11.20

OB DesignOBDESIGN ★ IMODA ★ PRINTED HAREM LONG TROUSERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★


Customer who recommended this item
27
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ PRINTED HAREM LONG TROUSERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Show My List

Customer Review (31)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 25, 2018 zaf***
Highly Recommend Dec 10, 2018 coc***
Recommend Aug 25, 2018 zaf***
Not Recommend Nov 24, 2017 Suw***
Recommend Oct 23, 2017 ala***
Not Recommend Jul 28, 2017 mar***
Recommend Jul 12, 2017 mar***
Recommend Jul 06, 2017 yit***
Highly Recommend Jul 03, 2017 Sj-***
Highly Recommend Jun 21, 2017 fil***

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    zaf******* 2016-01-02
    Answer
    Hi,

    Thank you for your message. Can you please kindly return the clothing to:

    OBDesign
    20 Kramat Lane United House #02-01A
    Singapore 228773

    Can you put a paper into the parcel and write the RMA number: RMA101379. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign
    OB Design 2016-01-04
    Question
    Hi again, I have already mail back the items since 3 weeks ago. When will I be receiving the new one?
    Answer
    Hi,

    Thanks for your message.
    We estimate you will receive it within this week.

    Thank you
    OBDesign.sg
    Question
    Hi again, I received the pants yesterday. However it has the same problem. The outer package says 3L but the actually pants is 2L.

    Please send me a new 3L pants before i return this 2L pants.

    Please expedite process.
    Answer
    Hi,

    Thank you for your message. Can you please kindly return the clothing to:

    OBDesign
    20 Kramat Lane United House #02-01A
    Singapore 228773

    Can you put a paper into the parcel and write the RMA number: RMA101379. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    Question
    I already did that previously and you guys still send me the wrong size pants.

    Please send me the right size pants first immediately.
    Answer
    Hi,

    Thanks from your message.
    Can you send back the clothing to us? We will refund the postage fee $3.99 to you.

    Thank you
    OBDesign.sg
    Question
    Hello again,

    Item has been return since early February before CNY. When will I be getting the right size replacement pants and my refund?

    Very disappointed with your service.
    Answer
    Hi,

    Thanks for your message.
    We're sorry about that and we will double check the return parcel again and update to you.

    Thank you
    OBDesign.sg
    Question
    Hi again,

    I have not received anything since my last message. Can I just cancel my order and request for a refund?
    Answer
    Hi,

    Thanks for your message.
    May I know when you send back the clothing to us and may I know do you have the tracking number?

    Thank you
    OBDesign.sg
    Question
    Hi please refer to attached Singpost Registered Mail receipt. Item was sent back on 2 Feb 2016.
    Answer
    Hi,

    Thanks for your message.
    We will check with singpost and update to you.

    Thank you
    OBDesign.sg
  • Answered
    Question
    ltl******* 2015-09-18
    Answer
    Hi,

    Thanks for your message.
    May I know which size that you prefer?

    Thank you
    OBDesign.sg
    OB Design 2015-09-18
    Question
    Hi, thanks for the reply. It's not the waist that is loose but the pants are slightly baggy. I got them for my daughter. She says she'll stick to the same size.
    Answer
    Hi,

    Thanks for your message.
    May I know do you want exchange to another clothing?

    Thank you
    OBDesign.sg
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162
Policy & Notice
How to Return/Exchange