OBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS  ★ GOOD QUALITY
287 items sold
9.8

OB DesignOBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS ★ GOOD QUALITY


Customer who recommended this item
1166
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS ★ GOOD QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (456)

Show My List

Customer Review (1,222)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 23, 2019 chr***
Highly Recommend Jan 23, 2019 pan***
Highly Recommend Jan 23, 2019 han***
Highly Recommend Jan 22, 2019 joa***
Highly Recommend Jan 22, 2019 jia***
Highly Recommend Jan 22, 2019 lil***
Highly Recommend Jan 22, 2019 jua***
Highly Recommend Jan 21, 2019 xia***
Recommend Jan 21, 2019 pan***
Highly Recommend Jan 21, 2019 msh***

Item Q&A(196)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    jam******* 2019-01-19
    Question
    Sorry the cart no. Should be 124351572, order no. 287666218.
    Answer
    Hi,

    Thanks for your message
    We found the parcel delivered on Jan 19th, do you receive the parcel?

    Thank you
    OBDesign.sg
    OB Design 2019-01-21
  • Answered
    Question
    suk******* 2019-01-12
    Answer
    Private Enquiry
    OB Design 2019-01-14
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Unanswered
    Question
    chi******* 2019-01-11
    Answer
    Private Enquiry
    OB Design 2019-01-14
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
  • Answered
    Question
    cha******* 2019-01-06
    Answer
    Hi,

    Thanks for your message
    May I know which clothing you receive wrong size?

    Thank you
    OBDesign.sg
    OB Design 2019-01-07
    Question
    Royal blue.
    Plum did not arrive but qoo said delivered.
    The tight pants
    Answer
    Hi,

    Thanks for your message
    The royal blue color clothing didn't receive?

    Thank you
    OBDesign.sg
    Question
    Received the royal blue but not plum. I ordered and paid for both.
    Answer
    Hi,

    Thanks for your message
    We found the plum color is currenty out of stock, do you want exchange to other color of the clothing?

    Thank you
    OBDesign.sg
    Question
    If plum is out of stock then kaki or light blue, small size
    Answer
    Hi,

    Thanks for your message
    We will arrange ship out the clothing to you

    Thank you
    OBDesign.sg
  • Answered
    Question
    akc******* 2019-01-04
    Answer
    Hi,

    Thanks for your message
    May I know which size you prefer?

    Thank you
    OBDesign.sg
    OB Design 2019-01-07
    Question
    Can I come and do the exchange & also buy more?
    Question
    S & M size
    Answer
    Hi,

    Thanks for your message
    Our clothing is direct ship out from Taiwan so we can't exchange the size for the clothing directly

    Thank you
    OBDesign.sg
    Question
    Please give me size S.
    How do I do the exchange?
    Answer
    Hi,

    Thanks for your message
    Can you top up the shipping fee $3.99 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

    Can you please kindly return the clothing to:

    OBDesign
    2022 Bukit Batok St 23 #02-162
    Singapore 659527

    Can you put a paper into the parcel and write the RMA number: RMA102655. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via courier.

    Please send back the clothing to us within 7 days. Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    Question
    I had done the transferred please see attached
    Answer
    Hi,

    Thanks for your message
    Please arrange post back the clothing to us

    Thank you
    OBDesign.sg
  • Answered
    Question
    md_******* 2019-01-04
    Answer
    Private Enquiry
    OB Design 2019-01-04
  • Answered
    Question
    ang******* 2019-01-02
    Answer
    Hi,

    Thanks for your message
    The white color pant not very transparent

    Thank you
    OBDesign.sg
    OB Design 2019-01-02
  • Answered
    Question
    spa******* 2019-01-01
    Answer
    Hi,

    Thanks for your message
    We apologize for the delay, the process in customs clearance has a bit slow, the parcel will show status in today

    Thank you
    OBDesign.sg
    OB Design 2019-01-02
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange