OBdesign & I.MODA [TIG]
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POWER MINISHOP RATE 90%
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OBDESIGNOBDESIGN ★ ORANGE BEAR ★ I.MODA ★ COOL STYLISH DOUBLE HOODED JACKET ★ BUY 3 FREE QEXPRESS ★ M TO 3L SIZE ★ 3 COLOURS ★ VARIOUS SIZE ★ WEEKENDS OUTING ★ TRAVEL ★ SWAG ★ COMFY ★ RELAX ★ WARMTH

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Customer who recommended this item
4 (Based on 5 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $60.00 in a cart.
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
more
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2)

Customer Photo Review board
Feb 11, 2015
hoc*******
Jan 23, 2015
ire*******

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 11, 2015 hoc*******
Recommend Feb 05, 2015 sal*******
netural Jan 28, 2015 ser*******
Recommend Jan 26, 2015 sal*******
Highly Recommend Jan 23, 2015 ire*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

FAQ
Seller

The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you

Answered
2015-01-14
den*******
User

Hi seller,

I am willing to wait for the stock (red hoodie XL) to arrive. Kindly advise will it arrive to your at 23 jan?

User

Hi dearie, due to restocking mode in TW factory will take 2-3weeks to completer thereafter delivery to Sg. Doubt will be before 23Jan which is just 8days away. Do inform us your next colour option for us to complete your order. Thanks :))

OBSG

User

Hi seller,

I only want the red colour size XL, i am willing to wait till the stock arrive. Kindly inform me once the stock reaches your hand.

Thanks

User

Hi dearie, noted your option to wait for restock. Once arrived wil will proceed to delivey via Qexpress if you've opt for. Thanks :)

OBSG

Answered
2015-01-13
sal*******
User

Dear seller,

I am fine with the estimate delivery date which is on 23 Jan. Please kindly update me the status.

Thanks.

User

Dear Sally, we will drop you an email via Qpost once both items are shipped, meanwhile we will proceed to deliver the items that are in stock first, thank you.

Answered
2015-01-13
den*******
User

Hi seller,

I have place order some times back. When will you mail out. The statis is still on shipping requested.

User

Dear Samantha, we have sent you a Qpost earlier that we have received news that the Red XL hoodie is in restocking mode, let us know if you are keen to opt for another color, thank you. :)

2015-01-12 10:12:18
From:The InCognita Girl / To:Den*******

Dear Samantha,

Apologise that Red XL Hoodie is in restocking mode after receiving news from our Taiwan warehouse. Would you like to opt for another color (only White available) or prefer to cancel and refund this order? Thank you. :)

Answered
2015-01-13
sal*******
User

Dear Seller,

I don't mind to wait. But please let me know roughly when i can receive the item.

Thanks.

User

Dear Sally, the estimated date to arrive is 23rd JAN, let us know if you are comfortable with the restocking time, thank you. :)

Answered
2015-01-13
sal*******
User

Dear Seller,

I just check, why there still available size M in Red color?

User

Dear Sally, the stocks are available as we have cases where customers are keen to wait for the restocks and wish to pre-purchase. The estimated date to arrive is 23rd JAN, let us know if you are comfortable with the restocking time, thank you. :)

Answered
2015-01-13
sal*******
User

Dear Seller,

I don't mind to wait for restock. But please let me know roughly when i can receive my order.

Thanks.

User

Dear Sally, the estimated date to arrive is 23rd JAN, let us know if you are comfortable with the restocking time, thank you. :)

Answered
2015-01-09
sal*******
User

Dear Seller,

I received an email mentioned that Red color M size is run out of stock after i make payment. Can i know roughly when i can receive this Red color M size after restock?

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Hi dearie, the factory will take 2-3weeks to finish restock, thereafter another 5-8 Working Days to reach you. Do let us know if youre comfortable with the wait, or suggest if you could let us know the next colour preferred to complete your order asap. Thanks :)

Answered
2015-01-07
sam*******
User

Hi seller,

I wanted to purchase 2 buy the system
only allow me to select 1. Kindly advise!

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Hi dearie, we had just test tried the system for 2qty per day limit & it works just fine. Suggest you to clear your cart & re-try again this time. Do let us know if you face any difficulties again. Thanks for your support :)

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