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Drypers Official Store
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Drypers[Official Store] Drypers Wee Wee Dry / Drypantz / Touch / Diapers/ Tape/ Pants / Baby /

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Customer who recommended this item
595
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shangxin@sciecomm.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Photo Review (265)

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Customer Review (617)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 23, 2019 ivy***
Highly Recommend Jan 22, 2019 bec***
Highly Recommend Jan 22, 2019 emi***
Netural Jan 21, 2019 ell***
Highly Recommend Jan 21, 2019 kls***
Highly Recommend Jan 21, 2019 Sge***
Highly Recommend Jan 21, 2019 liy***
Highly Recommend Jan 21, 2019 jub***
Highly Recommend Jan 21, 2019 alv***
Highly Recommend Jan 20, 2019 cyn***

Item Q&A(68)

Status
Question & Answer
  • Answered
    Question
    kar******* 2019-01-23
    Answer
    Dear valued customer, we apologize for the delay. Your package is currently in the middle of delivery process. Attached is the current status of your order. Once you have received the package please let us know! Thank you
    Drypers Official Store 2019-01-23
  • Answered
    Question
    cwo******* 2019-01-22
    Answer
    Dear valued customer, we apologize for the inconvenience caused but we are currently in the middle of moving to a new warehouse to integrate with new system so we can serve you better. It might take some time for us to deliver your package until we are perfectly settled. We appreciate if you are willing to wait for your order to be delivered to you for several days more until we are able to get back to our usual delivery schedule. Thank you for your kind understanding!
    Drypers Official Store 2019-01-22
    Question
    Hi, how long do I have to wait?
    Answer
    Dear valued customer, we do apologize for the inconvenience. Unfortunately we cannot assure you how long it will take. However, we will do our best to process your package as soon as possible.

    Dear valued customer, we would like to inform you that your missing package is now on delivery process. Our courier is now picking up your package and you can track it on honestbee website using this reference number FBA3SCI1896646. If you need further assistance do not hesitate to contact us! Thank you
    (Jan 23, 2019 15:33)
  • Answered
    Question
    lin******* 2019-01-22
    Answer
    Dear valued customer, we apologize for the inconvenience caused but we are currently in the middle of moving to a new warehouse to integrate with new system so we can serve you better. It might take some time for us to deliver your package until we are perfectly settled. We appreciate if you are willing to wait for your order to be delivered to you for several days more until we are able to get back to our usual delivery schedule. Thank you for your kind understanding!
    Drypers Official Store 2019-01-22
    Question
    The system has mentioned that it was schedule to be shipped on the 16th and you know there will be a delay in shipping due to relocation of your warehouse but yet you did not even have the courtesy to inform us until i asked about the delivery of item today. So how long do i need to wait to let you get back your usual delivery schedule?? My stock are running low.
    Answer
    Dear Valued Customer, we apologise , we cannot assure you, we will ask the fulfilment team to process your order, please kindly wait. Thank you

    Dear valued customer, we would like to double confirm regarding your order with us. According to our system, you have succesfully received the package. Kindly confirm to us if you did receive the package.
    (Jan 24, 2019 11:25)
  • Answered
    Question
    smu******* 2019-01-21
    Answer
    Dear valued customer, we haven't process your order, we will ask the fulfillment team to process your order. Thank you.
    Drypers Official Store 2019-01-21
    Question
    It has been more than a week and how could you not even process it yet?? It was even mentioned that it was scheduled to be shipped on the 15th!
    Answer
    Dear valued customer, we apologize for the inconvenience. We have processed the resend of your package. Please kindly wait. Thank you.
    Question
    When will i receive it? I need them urgently.. i have waited way too long
    Answer
    Dear valued customer, usually it will take 5-7 working days for you to receive your package. We will expedite your package. Please kindly wait. Thank you.
  • Answered
    Question
    Kha******* 2019-01-18
    Answer
    Dear valued customer. Your package has been delivered. Thank you.
    Drypers Official Store 2019-01-21
  • Answered
    Question
    cch******* 2019-01-17
    Answer
    Dear Valued Customer, we will restock 2~3 weeks , Thank you. have a nice day :)
    Drypers Official Store 2019-01-18
  • Answered
    Question
    boh******* 2019-01-16
    Answer
    Dear Valued Customer, please provide us your order information. Thank you
    Drypers Official Store 2019-01-18
  • Answered
    Question
    chl******* 2019-01-11
    Question
    https://www.qoo10.sg/item/DRYPERS-OFFICIAL-STORE-DRYPERS-TOUCH-CARTON-SALES-DIAPERS-TAPE/526691253?selectedOptions=
    https://www.qoo10.sg/item/DRYPERS-OFFICIAL-STORE-DRYPERS-WEE-WEE-DRY-DRYPANTZ-TOUCH-DIAPERS-TAPE/577011488?selectedOptions=
    Answer
    Dear Valued Customer,

    There is no different between those two listing, it is just one listing is having promotions with all the collections.

    Thank you
    Best Regards
    Drypers Official Store 2019-01-21
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