Beautiful.Me
Beautiful.Me SG Join Fellow
POWER MINISHOP RATE 90%
12.7

[OGX] Argan Oil/Biotin/Vit E/Kukui Oil/Promegranate/Orchid-Shampoo/Conditioner/Oil/Weightless/Treat


Customer who recommended this item
4
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 80%/100%
Shipping fee is free when purchasing above US$37.40 in a cart.
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Notice

Subject Register Date
Authenticity Seller Jun 28, 2016
Delivery Policy Seller Jun 28, 2016
Return & Exchange Policy Seller May 23, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2)

Show My List

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 30, 2019 may*** (SG SG)
Netural Feb 21, 2019 arv*** (SG SG)
Highly Recommend Oct 24, 2018 pau*** (SG SG)
Highly Recommend Jun 29, 2018 lea*** (SG SG)

Item Q&A(1)

Status
Question & Answer
  • Notice

    Authenticity

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.
    Beautiful.Me
  • Notice

    Delivery Policy

    At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



    Beautiful.Me
  • Notice

    Return & Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Beautiful.Me
  • Answered
    Question
    jas******* 2019-03-21
    Answer
    Dear customer,
    The shelf life for the product is 3 years from the manufactured date. Hence, the expiry date for the product you received would be AUG 2020. Hope this helps.


    Regards,
    Endrew
    Beautiful.Me 2019-03-22
    Question
    On the bottle it indicates 18M
    No 3years was printed.
    Answer
    Dear customer,
    Kindly advise if you would be available for the next 3-5 working days? We can collect the all items and process full refunds for you. Hope to hear from you soon.


    Regards,
    Endrew
    Question
    Yes i am available.
    I put those items inside electrical riser & you can collect it.
    Thank you
    Answer
    Dear customer,
    We will arrange collection using courier service SF Express. We afraid they would be unable to collect from riser due to you need to fill up collection slip before handing the parcel to them. We need your consent on this matter before arranging the collection.



    Regards,
    Endrew
    Question
    In th case
    Weekdays aft 730pm
    Weekend i am home before 3pm
    Answer
    Dear customer,
    We have arranged the collections request and informed the collection guy on your preference. The collection guy would contact you prior to collect your parcel. Do notify us here once you have returned the parcel. Thank you.



    Regards,
    Endrew
    Question
    Sure
    Thank you
    Answer
    Dear customer,
    Thank you for acknowledging on above.


    Regards,
    Endrew
    Question
    Items collected
    Answer
    Dear customer,
    Do allow us 7-10 working days we will process the order cancellations from our end.



    Regards,
    Endrew
    Question
    Have you process the refund?
    Where can I view it?
    Answer
    Dear customer,

    Yes, your order is cancelled now. Do revert for any further assistance.



    Regards,
    Endrew
Ask Question
Address
CEVA LOGISTICS CENTER 15 GREENWICH DRIVE Level 2
Available during
MON to FRI : 9:30am - 6:30pm SUN, SAT & PH : DAY OFF Contact: 6755 7755
Policy & Notice
How to Return/Exchange