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👍BESTSELLER👍OHANA MAHAALO HAND CREAM/GLITTER POWDER/ GLITTER GEL/ EDC/ EDT
13 items sold
23.7

Ohana Mahaalo👍BESTSELLER👍OHANA MAHAALO HAND CREAM/GLITTER POWDER/ GLITTER GEL/ EDC/ EDT


Customer who recommended this item
183
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 29, 2016
Return Exchange Policy (1) Seller Apr 29, 2016
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (90)

Customer Review (185)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2018 Bla***
Highly Recommend Dec 05, 2018 car***
Highly Recommend Nov 24, 2018 wei***
Highly Recommend Oct 21, 2018 jam***
Highly Recommend Oct 16, 2018 sim***
Highly Recommend Oct 09, 2018 mta***
Highly Recommend Aug 28, 2018 yjx***
Highly Recommend Aug 24, 2018 san***
Highly Recommend Aug 22, 2018 sho***
Highly Recommend Aug 15, 2018 ver***

Item Q&A(23)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    BEUREKA.COM
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    BEUREKA.COM
  • Answered
    Question
    joa******* 2018-12-05
    Answer
    Hi Customer,
    Thank you for reaching out to us and supporting Beureka! This coupon is exclusively only for our Beauty Community on Telegram.
    Do drop us a PM with to www.t.me/beureka_official and you will receive a password from us.
    See you there!
    BEUREKA.COM 2018-12-05
  • Answered
    Question
    wei******* 2018-11-12
    Answer
    Hi Customer,

    Thank you for reaching out to us. May I double confirm with you, are you asking for the Ohana Mahaalo fragrances?

    Best Regards,
    Beureka
    BEUREKA.COM 2018-11-12
    Question
    Hi Seller,

    Thank you for your reply. I appreciate it.

    Yes, am referring to the Ohana Maahalo Fragrances.

    Thank you
    Answer
    Hi Customer,

    For the Ohana Mahaalo fragrances, we would recommend the Haunani Pepe [Polar] scent is more suitable for men.

    Best Regards,
    Beureka
  • Answered
    Question
    col******* 2018-11-08
    Answer
    Private Enquiry
    BEUREKA.COM 2018-11-08
  • Answered
    Question
    Ser******* 2018-10-12
    Answer
    Hi Customer,

    They are glitter powder perfume that can applied anywhere on the body. (:

    Best Regards,
    Beureka
    BEUREKA.COM 2018-10-12
  • Answered
    Question
    bla******* 2018-09-09
    Answer
    Hi customer,

    Thank you for reaching out to us.

    We are currently low in stocks for the item you mentioned. However, we will restcok them asap. You may wish to consider Jasmine or Unicorn as it is our best-selling scent as well.

    You may wish to click the link below to enjoy any upcoming exclusive vouchers, exciting promotions and fantastic giveaways:
    http://bit.ly/beurekaofficial

    See you there!

    Best Regards,
    Beureka.
    BEUREKA.COM 2018-09-10
  • Answered
    Question
    lim******* 2018-07-23
    Answer
    Hi customer.

    Thank you for reaching out to us.

    We did not bring the stocks in for the scent you requested. However, thank you for your feedback. We will take into consideration.

    Best Regards,
    Beureka.
    BEUREKA.COM 2018-07-24
  • Answered
    Question
    wen******* 2018-06-25
    Answer
    Hello.

    Thank you for you message. We did not receive any return mail as well. I'm sorry but to inform you that we're not liable for any loss mail. We can send you the image of your parcel photo proof.

    Best Regards,
    Beureka.
    BEUREKA.COM 2018-06-25
    Question
    Yes,please send me the image of this parcel photo proof.
    Answer
    Hello.

    Thank you for reaching out to us. Sorry for the late reply.

    But can I have your name and order number?
    Thank you.

    Best Regards,
    Beureka.
    Question
    Thank you for your reply,my name is Chinese name:范文婷(Fan wanting),ordered number is 258852170 &258852171
    Answer
    Hello customer.

    Please see attached image for your photo proof.

    Thank you!

    Best Regards,
    Beureka.
    Question
    I see,so where is my parcel now?
    Question
    I didn't receive this yellow parcel before ,I pay the money buy this things,if lost who will taking this responsibility?and system didn't show to me which delivery company send my parcel to me also,I need this parcel number and prove that you did send me this package to me,I can check from them. Thank you
    Answer
    Hello customer.

    I'm sorry but to inform you that we're not liable for any loss of Normal Mail stated in our product listing.

    The parcel was mailed via Singpost Normal Mail. Hence, there is no tracking number to it.

    Hope to seek your understanding on the matter.

    On the other hand, we are sorry about this matter about your loss of mail. You may use the shop coupon for further discount when you purchase with us. The password is 'WAHSALES'.

    Best Regards,
    Beureka.
    Question
    I was dissatisfied with the response, you do not respect the rights and interests of buyers, why choose normal mail, and is not responsible for lost, and I doubt you really have to send my parcel or not,anyone and anybody can made fake photo proof to me :(
    Answer
    We are really sorry about what had happened and understand your frustration regarding on this matter.

    Beureka take pride in providing the best quality and products to all our customers. Hence, we will not provide any fake photo proof.

    In any case to avoid such incidents, you may wish to opt for Qxpress or Store Pick up that is available.

    Once again, sorry about the inconvenience caused.
  • Answered
    Question
    mag******* 2018-06-22
    Answer
    Hello!

    Thank you for your message with us. We will restock them once our supplier have stocks! You may wish to look at our best seller Unicorn as well for the time being! (:

    Best Regards,
    Beureka.
    BEUREKA.COM 2018-06-25
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Policy & Notice
How to Return/Exchange