24s Thirsty Hippo Offer! Thirsty Hippo Dehumidifier Moisture Absorber 600ml (6 x 4s)
184 items sold
22.00

On Offer24s Thirsty Hippo Offer! Thirsty Hippo Dehumidifier Moisture Absorber 600ml (6 x 4s)


Customer who recommended this item
1302
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Reckitt Benckiser / South Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Thirsty Hippo Dehumidifier Moisture Absorber 600ml
BOOKMARK 1 2 3 4 5 6 7

Photo Review (507)

Show My List

Customer Review (1,121)

Customer Review board
Rating Feedback Date Written by
Recommend May 21, 2019 icy*** (SG SG)
Highly Recommend May 19, 2019 lye*** (SG SG)
Highly Recommend May 19, 2019 tan*** (SG SG)
Not Recommend May 18, 2019 ong*** (SG SG)
Highly Recommend May 17, 2019 pan*** (SG SG)
Recommend May 17, 2019 blu*** (SG SG)
Highly Recommend May 17, 2019 pat*** (SG SG)
Recommend May 17, 2019 mic*** (SG SG)
Highly Recommend May 16, 2019 she*** (SG SG)
Netural May 16, 2019 nee*** (SG SG)

Item Q&A(64)

Status
Question & Answer
  • Answered
    Question
    blu******* 2019-05-12
    Answer
    Dear Valued Customer,

    We apologisef or the inconvenience caused.

    We checked and we are glad to advise that your parcel left the warehouse today at 11:00 am as it's scheduled for delivery today with tracking number: SM746977102565456240. You may follow the link below to track or reschedule:

    https://www.urbanfox.asia/courier-tracking/tracking/

    The next delivery status should show "On the way to deliver". Delivery hours of operation is until 6pm today.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store. Have a nice day!

    JM
    Customer Service Officer
    aCommerce SG
    RB Home 2019-05-13
  • Answered
    Question
    hal******* 2019-05-07
    Answer
    Dear Valued Customer,

    We checked and we regret to inform that your order is not yet prepared due to Sold Out status. We already requested for additional stock and rest assured that your order will be prepared immediately once stock received.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG
    RB Home 2019-05-08
    Question
    By when?
    Answer
    Dear Valued Customer,

    Good day. We checked and we noticed that your parcel has been packed and is being prepared to be forwarded to our courier. Please expect a notification from our courier partner for the tracking details. This process usually takes less than a week, however, due to an on-going system migration and service upgrade, delivery process will take longer timeframe than the usual.

    Please notify us if you received the tracking no. so we can help you update this to our curier partner. Your patience is greatly appreciated.

    Thanks you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    Question
    Tracking #SM746898727679916181 , but its not recognised in the urbanfox website. Please help
    Answer
    Dear Valued Customer,

    Good day. Our sincere apology for the inconvenience caused. Please be advise regarding delay in delivery as we are still waiting for the stocks of (Harpic Mountain Pine Active Cleaning Gel 500ML) to arrive in the warehouse. hopefully within this month, we get the new stock.

    Thank you for your patience and understanding.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    jas******* 2019-05-01
    Answer
    Dear Valued Customer,

    Thank you for raising this concern to us. Please allow us to express our sincere apology for the trouble this has caused you.

    In keeping our commitment to bringing the best value to our customer, this process usually takes less than a week, however, due to an on-going system migration and service upgrade, as of now we can't check your order and listing to our system. Please give as until next week to check your order to our system. Our sincere apology for this.

    Again, our sincere apology. Rest assured that necessary steps will be taken in making sure that this will not happen again in your future order with us.

    Chris
    Customer Service
    Officer aCommerce SG
    RB Home 2019-05-02
    Question
    Any updates on this? You mentioned will let me know this week.
    Answer
    Dear Valued Customer,

    We checked and we regret to inform that your order is not yet prepared due to Sold Out status. We already requested for additional stock and rest assured that your order will be prepared immediately once stock received.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG
    Question
    Omg when will the stock come in? Why is my order shipped when there's no stock? How long do I have to wait?
    Answer
    Dear Valued Customer,

    We are truly sorry for this. We don't have the exact date when the stocks will arrive but we assure you that we will immediately ship it out once stocks are available.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG
    Question
    I do not wish to wait anymore. Please cancel this order. How can you put order on delivery to lock the order and tell customer you do not know when the stock will be in. This is a very irresponsible act.
    Answer
    Dear Valued Customer,

    We are truly sorry for this. This is not the kind of service we would like to provide you. Please know that we have already ordered for new stocks and the estimate date for the arrival isn't specified to us. We do not want to put your hopes up. But we do understand your frustration and we know its unfair to you.

    If you wish to cancel this order, kindly request for cancellation and we will approve.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our RB Home Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG
    Question
    You put my order on delivery status, how am I going to cancel? No option to cancel when item is on shipped out status.
    Answer
    Dear Valued Customer,

    Good day. We checked and we noticed that your parcel has been packed and is being prepared to be forwarded to our courier. Please expect a notification from our courier partner for the tracking details. This process usually takes less than a week, however, due to an on-going system migration and service upgrade, delivery process will take longer timeframe than the usual.

    Do you wish to cancel this order? Please revert back so we can inform and coordinate this to the relevant team. May we humbly ask for your patience and understanding.

    Thank you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    Question
    So the stock is really in already? If it's already packed and prepared for delivery then pls proceed. What is my tracking number? I need to make sure it's trackable this time round.
    Answer
    Dear Valued Customer,

    Good day. Our sincere apology for the inconvenience caused. Please be advise regarding delay in delivery as we are still waiting for the stocks of (Harpic Mountain Pine Active Cleaning Gel 500ML) to arrive in the warehouse. hopefully within this month, we get the new stock.

    Thank you for your patience and understanding.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    meg******* 2019-04-15
    Answer
    Private Enquiry
    RB Home 2019-04-16
  • Answered
    Question
    joe******* 2019-04-08
    Answer
    Dear Valued Customer,

    Good day, Our sincere apology for the inconvenience caused. Dont worry we will coordinate this to our relevant team, and we will give you an update as soon as possible.

    Thank you for your patience, have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    RB Home 2019-04-09
    Question
    Hi aCommerce SG,

    Tks for reply.

    Is alright as i have settled the issue with delivery company myself. Several emails snd calls from 6 Apr to 10 Apr.
    Missing parcel located and just delivered finally.

    Attached the new delivery document the delivery party recreated for yr reference.


    Let me know how to cancel the non receipt claim application.

    Tks & regards.
    Answer
    Dear Valued Customer,

    Good day. We are glad to know rthat you already received your parcel. You're most welcome. You can request to cange the non-receipt claim at Qoo10 CS center.

    Thank you have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    moo******* 2019-04-07
    Answer
    Dear Valued Customer,

    Good day. Thanks for showing interest in making your purchase here RB Home SG Official Store. Please be advised that this item is nearly in sold out status and the free gift are still available. But please be advised that the free gift is until supplies last.

    Thank you for your patience and understanding.

    Thank you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    RB Home 2019-04-08
  • Answered
    Question
    ses******* 2019-04-05
    Answer
    Dear Valued Customer,

    Good day. We checked and we noticed that your parcel has been packed and is being prepared to be forwarded to our courier. Please expect a notification from our courier partner for the tracking details any time soon. Please notify us if you received the tracking no. so we can help you update this to our curier partner. Your patience is greatly appreciated.

    Thanks you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    RB Home 2019-04-08
  • Answered
    Question
    thm******* 2019-04-05
    Answer
    Dear Valued Customer,

    Good day. Thanks for showing interest in making your purchase here RB Home SG Official Store. Yes free gift are still available. But please be advised that the free gift is until supplies last.

    Thank you for your patience and understanding.

    Thank you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
    RB Home 2019-04-08
Ask Question
RB Home SG
Address
SINGPOST REGIONAL ECOMMERCE LOGISTICS HUB 37 GREENWICH DRIVE 37 Greenwich Drive, Block A, Level 2, #02-01

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange