Freshening Professional / FOCstore
Freshening Professional / FOCstore SG Join Fellow
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OFFER! BUY 2 Carton GET 1 Carton FREE! Zappy Alcohol Wipes 10s x 45 Packets

On OfferOFFER! BUY 2 Carton GET 1 Carton FREE! Zappy Alcohol Wipes 10s x 45 Packets

Customer who recommended this item
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
Exchange/Refund Policy Seller Jul 05, 2016
Mailing of items schedule Seller May 05, 2016
Place of origin
Freshening Industries Ptd Ltd / Singapore Condition New Product
Shipping From Domestic (Singapore)
Material Spunlace 50gsm
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(65466000 /
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ✔Impregnated with 70% Isopropyl Alcohol ✔Proven to kill 99.99% germs ✔Excellent disinfectant that is safe, fast acting and convenient ✔Quality product made in Singapore
Paper Size 200 x 195mm (BIG Sheet)
Date of Expiry 24 months after MFG date
Country of Origin Singapore
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (15)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 14, 2019 luq*** (SG SG)
Highly Recommend Jul 04, 2019 cel*** (SG SG)
Highly Recommend Jul 04, 2019 cap*** (SG SG)
Highly Recommend Jul 02, 2019 cwe*** (SG SG)
Highly Recommend Jul 01, 2019 yan*** (SG SG)
Highly Recommend Jun 25, 2019 loh*** (SG SG)
Highly Recommend Jun 25, 2019 kel*** (SG SG)
Highly Recommend Jun 24, 2019 lil*** (SG SG)
Recommend Jun 20, 2019 nkl*** (SG SG)
Highly Recommend Jun 15, 2019 t_r*** (SG SG)

Item Q&A(1)

Question & Answer
  • Notice

    Exchange/Refund Policy

    Exchange Policy is only applicable to:
    - Products which contain manufacturing defects (Seller will bear shipping cost)
    - Products delivered to customer has already past its expiry date (Seller will bear shipping cost)
    - Products that has already expired, but still within 1 month past its expiry date (Customer will bear shipping cost)
    e.g. Expiry date is end Jan, you can still make an exchange before end Feb if the full carton is unused.

    Note: This is applicable only to products that are unopened, unless due to manufacturing defects.

    Refund Policy is only applicable to:
    - Products which contain manufacturing defects
    - Customer has already placed the order but there are no more stocks left

    Freshening Professional / FOCstore
  • Notice

    Mailing of items schedule

    Please take note of our mailing out schedule.

    Orders placed on: Sat, Sun, Mon
    Mail out on: Tue

    Orders placed on Tue, Wed, Thur
    Mail out on: Fri
    Freshening Professional / FOCstore
  • FAQ

    I ordered both carton and loose packets items. Why is it that I only receive the carton via Qexpress?

    All loose packets orders (non-cartons) will be mailed out via Singpost mail delivery. We do not wish for the items to get lost if we attach it to the cartons. We are unable to fit the loose items into your other carton orders as the cartons are specially designed to fit that particular item, and not others. Moreover, it will increase your shipping cost if we do so. Please note that Singpost takes at least 3 to 5 working days to deliver out your items.
    Freshening Professional / FOCstore
  • FAQ

    How do I make self collection at your office?

    Please drop a memo to us on the preferred dates you wish to make the collection, and wait for a confirmation before dropping by. Self collection hours: 1) Weekdays office hours: 8.30am - 5.45pm Please note that from 1 June 2016 onwards, we are no longer operating during the weekends, so self collection will only be available during weekdays. Our office is located at: No. 4 Loyang Link Singapore 508895
    Freshening Professional / FOCstore
  • Answered
    ahj******* 2019-05-14
    Hello! Expiry is Feb 2021
    Freshening Professional / FOCstore 2019-05-15
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Policy & Notice
How to Return/Exchange