OneMart Kidz
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POWER MINISHOP RATE 90%
[SOFTLAN] 5L Fabric Conditioner Floral Fantasy/Spring Fresh/Lavender Fresh/Charcoal Cardboard Fresh
6.2

One Mart[SOFTLAN] 5L Fabric Conditioner Floral Fantasy/Spring Fresh/Lavender Fresh/Charcoal Cardboard Fresh


Customer who recommended this item
366
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
One Mart Return Policy Seller May 02, 2018
~BULK ORDER~ Seller Nov 25, 2017
(Return/Exchange/Refund Policy) Seller May 13, 2015
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Softlan] 5L Fabric Conditioner Floral Fantasy/Spring Fresh/Lavender Fresh/Charcoal Cardboard Fresh
BOOKMARK 1 2 3 4 5 6 7

Photo Review (152)

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Customer Review (402)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 02, 2019 jlw*** (SG SG)
Highly Recommend Dec 17, 2018 tan*** (SG SG)
Not Recommend Dec 16, 2018 ngl*** (SG SG)
Highly Recommend Dec 07, 2018 coc*** (SG SG)
Not Recommend Oct 18, 2018 has*** (SG SG)
Highly Recommend Oct 18, 2018 has*** (SG SG)
Highly Recommend Oct 17, 2018 d.w*** (SG SG)
Highly Recommend Oct 11, 2018 yv.*** (SG SG)
Highly Recommend Sep 19, 2018 bab*** (SG SG)
Highly Recommend Sep 18, 2018 hua*** (SG SG)

Item Q&A(19)

Status
Question & Answer
  • Notice

    One Mart Return Policy

    In which situations can I request for a return and shipping cost under Seller?
    a. Item was damaged/Item was damaged during shipping
    b. Wrong item was sent by the seller
    c. Wrong size/specifications
    In which situations can I request for a return and shipping cost under Customer?
    a. To change size/color

    Kindly take note below shipping info:
    1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.
    2. Do note that we do not accept any specific timing delivery request.
    3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.
    4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

    OneMart Kidz
  • Notice

    ~BULK ORDER~

    If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
    *With Min. Order
    *COD
    OneMart Kidz
  • Notice

    (Return/Exchange/Refund Policy)

    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
    ***Exchange Policy***
    For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    OneMart Kidz
  • Notice

    (Usage of Order Tracking no.)

    For Tracking no. beginning with ONE
    eg. ONEQOO12345678
    Proceed to www.ninjavan.sg to track your order!

    For Tracking no. beginning with SGP
    eg.SGP12345678
    Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!
    OneMart Kidz
  • Answered
    Question
    Mat******* 2018-08-11
    Answer
    Dear Customer, pls arrange your collection rom below location,
    Jurong Warehouse: 2 Jurong Port Road,
    SPH Print Centre,
    PC1 #03-01
    Singapore 619088
    Mon-fri, (11am-7pm)
    thank you.
    OneMart Kidz 2018-08-13
  • Answered
    Question
    jay******* 2017-09-25
    Answer
    Well noted.
    OneMart Kidz 2017-09-28
  • Answered
    Question
    las******* 2017-09-04
    Answer
    Dear Customer, so sorry for the mistake, we have processed the partial refund, pls check your q-account in 1-3 working days and confirm the delivery.
    OneMart Kidz 2017-09-06
  • Answered
    Question
    hel******* 2016-10-17
    Answer
    Dear Customer,
    The purchase limit us fixed, this is because we sell this product at a very low price & we wish to benefit all our regular customers , thank you so much for checking with us.
    OneMart Kidz 2016-10-17
  • Answered
    Question
    eve******* 2016-07-26
    Answer
    Dear Customer,
    Basically Qxpress will ship out the parcel by next working day & they need an other 3 working days to compete the delivery.
    Thank you so much for asking !
    OneMart Kidz 2016-07-27
  • Answered
    Question
    nos******* 2016-07-12
    Answer
    Dear Customer,

    We only left 2 bottles in our warehouse, but we will restock soonest , do check it out by Wednesday !
    OneMart Kidz 2016-07-12
  • Answered
    Question
    azy******* 2016-06-24
    Answer
    Dear Valued Customer,

    We understand that there has been some delay and error in your order. We apologise for that, we will be implementing a better system to monitor the orders from Qxpress warehouse.
    Some of you may experience a long delay. Those orders will be reprocessed again tomorrow to send out all the item. Should the item be Out of stock you will be informed.
    Those that exprienced dove missing bottle please send a pic and raise a non receipt claim. We discover a technical error that caused this we sincerely apologise for that. We will make necessary amendments.
    Those that require a refund will need your help to process a refund we will process it accordingly.
    Other inquiries please bear with us for 1-3 days for us to clear our on hand tasks to provide better future service.
    Once again we sincerely apologise for this experience we will aim to serve you better, Thank you for shopping with us.

    One Mart
    OneMart Kidz 2016-06-27
  • Answered
    Question
    jka******* 2016-05-12
    Answer
    Dear customer,

    Thanks for your enquiry.

    We have placed order with our supplier however at the moment we do not have an exact date as to when the items will arrive.

    Do stay tune to our page as once the item arrive we will update our page and have it available for sale immediately.

    Best Regards
    OneMart Kidz 2016-05-12
Ask Question
Address
PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
Available during
MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off

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Policy & Notice
How to Return/Exchange