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[One time offer] Snail White Secretion Filtrate Moisture Facial Cream 50G by Namu Life Authentic
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[One time offer] Snail White Secretion Filtrate Moisture Facial Cream 50G by Namu Life Authentic


Customer who recommended this item
335
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Korea Condition New Product
Shipping From From Overseas (Thailand)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Photo Review (129)

Customer Review (347)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 19, 2016 sar***
Highly Recommend Dec 15, 2015 jor***
Recommend Nov 26, 2015 lum***
Highly Recommend Nov 23, 2015 sae***
Recommend Nov 17, 2015 lev***
Highly Recommend Nov 17, 2015 jan***
Netural Nov 17, 2015 che***
Highly Recommend Nov 12, 2015 che***
Recommend Nov 10, 2015 kyl***
Recommend Nov 09, 2015 amy***

Item Q&A(43)

Status
Question & Answer
  • Unanswered
    Question
    sei******* 2016-10-23
  • Answered
    Question
    bel******* 2015-12-16
    Answer
    Dear Bel,
    Thank you so much for reaching out. From our record, your item was shipped out with Thailand Post registered mail tracking number RR182710951TH. Upon checking with them, it has reached Singapore yesterday and should be on the way to you now. Please see below link for the info. https://drive.google.com/file/d/0B5WIOZDL2zAseEFIclFfY1kyU1E/view?usp=docslist_api You should receive it within a few days. We hope it arrives soon.
    Hope this helps and feel free to contact us if there's any questions at all.
    Regards
    WH
    WholeHealth 2015-12-17
  • Answered
    Question
    jan******* 2015-11-13
    Answer
    Hi, could I have your cart number as well? Thanks.

    Oh.. Sorry.. Found you now.

    From our record your item was sent out three days ago with Thailand Post registered mail tracking number RR182710951TH. It has now been sent outwards to Singapore and should arrive within 1-2 weeks time. You can check item status at track.thailandpost.co.th.
    Thank you so much for the continued support. And feel free to contact us if there's any questions at all. :)

    Regards
    WH

    Npb
    WholeHealth 2015-11-13
  • Answered
    Question
    oce******* 2015-10-20
    Answer
    Snail White has changed the packaging for a couple times now. Please specify the difference and send us a picture.
    Also, which retail store did you buy it from the first time? Is it a reputable store like Watson or Boots? There are also fake Snail White Cream sold in Thailand especially for tourists.
    We can assure you that our Snail White Cream is authentic as we also use it ourselves on a daily basis and have seen a big improvement with the skin.

    Looking forward to hearing back from you soon though. Regards
    WholeHealth


    WholeHealth 2015-10-21
  • Answered
    Question
    nkc******* 2015-10-11
    Answer
    Actually after applying, it should have the cooling effect which should last for 15 seconds.. Do you tend to have sensitive skin though? How do you use it before/after shower etc?
    WholeHealth 2015-10-12
  • Answered
    Question
    jac******* 2015-10-07
    Answer
    It's is actually very good for all skin type. From my own experience, it helps especially with oily skin.
    Hope this helps. :)
    WholeHealth 2015-10-07
  • Answered
    Question
    lam******* 2015-10-05
    Answer
    Hi, could we have your order number?
    WholeHealth 2015-10-05
    Question
    My cart number is 97771036
    Answer
    Dear Lam,
    Thanks so much for the support. From our record your item was shipped out since the 29th last month with Thailand Post registered mail tracking number RR183769485TH. The parcel has been sent outward to Singapore since the 30th and has yet to arrive in Singapore, hence, there's no shipping status found on Singpost website. However, you can check the status via Thailand Post tracking website at track.thailandpost.co.th for more accurate status.
    International shipping from Thailand to Singapore usually takes 2 weeks. Hence we hope that you will receive it by the end of this week or early next week.
    Please feel free to contact us if you have not received it by then. We would be glad to help out and thank you so much for the support and understanding.

    Regards
    WH

    Also, please see below link for the shipping status https://drive.google.com/file/d/0B5WIOZDL2zAsSC10RXJ0bm1MbkE/view?usp=docslist_api
    Question
    Thank you so much for ur kind assistance!
    Answer
    You're very welcome. Let us know if there's any questions at all kk? :)
  • Answered
    Question
    ado******* 2015-10-02
    Answer
    Hi, we have sent your inquiry to Namu Life. The company is quite reluctant to disclose it mentioning the product is formulated in Korea with the highest quality possible.
    Ummm. So I guess, it's a trades secret.. >
    WholeHealth 2015-10-06
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