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X-mini Official E-Store
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POWER MINISHOP RATE 90%
Online Exclusive Model !! New Launch !! X-mini™ LIBERTY XOUNDPODS
826 items sold
69.90

Online Exclusive Model !! New Launch !! X-mini™ LIBERTY XOUNDPODS

Group Buy Pricehelp
$79.90 $69.90
Deal is ON!100%
Purchased810 Purchased
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Customer who recommended this item
294
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description **10.10 Promotion**Online Exclusive Model !! New Launch !! X-mini™ LIBERTY XOUNDPODS™
BOOKMARK 1 2 3 4 5 6 7

Photo Review (149)

Customer Review (167)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 19, 2018 bch***
Highly Recommend Oct 19, 2018 mik***
Highly Recommend Oct 19, 2018 edd***
Highly Recommend Oct 19, 2018 rol***
Highly Recommend Oct 19, 2018 Bla***
Highly Recommend Oct 19, 2018 rrm***
Recommend Oct 19, 2018 seo***
Not Recommend Oct 19, 2018 xav***
Highly Recommend Oct 18, 2018 tle***
Highly Recommend Oct 18, 2018 tle***

Item Q&A(71)

Status
Question & Answer
  • Unanswered
    Question
    jas******* 2018-10-19
  • Unanswered
    Question
    fad******* 2018-10-19
    Answer
    Private Enquiry
    X-mini Official E-Store 2018-10-19
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
  • Answered
    Question
    ahb******* 2018-10-18
    Answer
    Hi,
    We are sorry to hear that. We would like to invite you to our office for our technical team to check for you. Our office is located at 11 Toa Payoh Lorong 3, Blk B Jackson Square #01-16/17, Singapore 319579. Our operating hour is from Mon to Fri (10am to 6pm). Do bring along your proof of purchase and the box with accessories. Do let us know when to book an appointment for you to come over. Thanks

    Regards,
    XMI
    X-mini Official E-Store 2018-10-19
  • Answered
    Question
    tan******* 2018-10-18
    Answer
    Hi,
    The XOUNDPODS may have not been paired up TWS succesfully. Please provide us your order number / contact details so that our customer service team will contact you shortly. Thanks

    Regards,
    XMI
    X-mini Official E-Store 2018-10-19
    Question
    My order is 278406557. Appears to connect properly now after several hard reset.
    Answer
    Hi,
    glad to hear that. Do keep us updated if you encounter any issues. Thanks

    Regards,
    XMI
  • Answered
    Question
    lwl******* 2018-10-18
    Answer
    Private Enquiry
    X-mini Official E-Store 2018-10-19
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jun******* 2018-10-18
    Answer
    Hi,
    we thank you for your overwhelming response to the promotion. Currently we are not running the promotion. Do stay tuned for more exciting promotions that will be coming on the way till end of year. Thanks

    Regards,
    XMI
    X-mini Official E-Store 2018-10-19
  • Answered
    Question
    sea******* 2018-10-18
    Answer
    Hi,
    We are sorry to hear that. We would like to invite you to our office for our technical team to check for you. Our office is located at 11 Toa Payoh Lorong 3, Blk B Jackson Square #01-16/17, Singapore 319579. Our operating hour is from Mon to Fri (10am to 6pm). Do bring along your proof of purchase and the box with accessories. Do let us know when to book an appointment for you to come over. Thanks

    Regards,
    XMI
    X-mini Official E-Store 2018-10-18
    Question
    It seems that this problem is faced by quite a number of ppl judging from the number of feedbacks and complains. So it’s obvious that the product is not well deisgned such that consumers are already facing problems on their first few uses. With that, i would suggest that either you arrange a courier to do a one on one exchange with the problem rectified or process a refund for me. Hope to hear from you
    Answer
    Hi,
    Can you provide us your order number and contact details so that our customer service team can contact you? Thanks

    Regards,
    XMI
  • Answered
    Question
    tbo******* 2018-10-18
    Answer
    Hi,
    when the XOUNDPODS are connected, it will only blink in every 10 secs as an indicator that the XOUNDPODS are in use.
    We will take in your feedback and submit to management. Thanks

    Regards,
    XMI
    X-mini Official E-Store 2018-10-18
    Question
    So is there a way or not? Possible to update the firmware of the buds? The always on white light when charging is too bright as well. Waste of the case battery. Could it be dimmed or turn off as well?
    Answer
    Hi,
    we have checked with our technical team and we are sorry that it is not possible to upgrade the firmware to accomodate to your request currently. We will take in your feedback and submit to management. Thanks

    Regards,
    XMI
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Address
JACKSON SQUARE 11 LORONG 3 TOA PAYOH Blk B #01-16/17

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