NEWSTAR Electronic
NEWSTAR Electronic Join Fellow
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POWER MINISHOP RATE 90%
[ONLY $95! ]Xiaomi Redmi 6 PRO Redmi 6 Redmi 6A | SG Seller | Best Seller | Redmi GO
187 items sold
143.40

[ONLY $95! ]Xiaomi Redmi 6 PRO Redmi 6 Redmi 6A | SG Seller | Best Seller | Redmi GO


Customer who recommended this item
1000
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (450)

Show My List

Customer Review (757)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 22, 2019 v.s*** (SG SG)
Highly Recommend Mar 22, 2019 may*** (SG SG)
Highly Recommend Mar 20, 2019 ell*** (SG SG)
Highly Recommend Mar 17, 2019 yit*** (SG SG)
Highly Recommend Mar 16, 2019 Kel*** (SG SG)
Highly Recommend Mar 15, 2019 jes*** (SG SG)
Highly Recommend Mar 14, 2019 koh*** (SG SG)
Recommend Mar 13, 2019 Cys*** (SG SG)
Highly Recommend Mar 10, 2019 cml*** (SG SG)
Highly Recommend Mar 10, 2019 san*** (SG SG)

Item Q&A(279)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    jay******* 2019-03-22
    Answer
    Hi,the promo ended already,we're contact Qoo10 for that now,thank you!
    NEWSTAR Electronic 2019-03-22
  • Answered
    Question
    kik******* 2019-03-21
    Answer
    We have china rom and global rom,and we'll install google playstore for you,thank you!
    NEWSTAR Electronic 2019-03-22
  • Answered
    Question
    lil******* 2019-03-21
    Answer
    we never try it before,you can try to google how to solve the problem,sorry and thank you!
    NEWSTAR Electronic 2019-03-21
  • Answered
    Question
    pow******* 2019-03-19
    Answer
    Hi,you can take it back to our shop,we'll install for you within warranty,out of warranty need to pay 10 dollars,thank you!
    NEWSTAR Electronic 2019-03-20
    Question
    Ur shop address please
    Question
    Ur shop address please
    Answer
    Hi,our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. Thank you!
  • Answered
    Question
    chr******* 2019-03-14
    Answer
    Sorry we don't know,we never use it before,thank you!
    NEWSTAR Electronic 2019-03-14
  • Answered
    Question
    ant******* 2019-03-10
    Answer
    Yes we have,sealed set without google playstore,thank you!
    NEWSTAR Electronic 2019-03-12
  • Answered
    Question
    jes******* 2019-03-08
    Answer
    We have china rom and global rom,you can choose in the options,thank you!
    NEWSTAR Electronic 2019-03-08
  • Answered
    Question
    qua******* 2019-03-04
    Answer
    yes it's global rom,thank you!
    NEWSTAR Electronic 2019-03-04
Ask Question
Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6pm

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Policy & Notice
How to Return/Exchange