OSA Living
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POWER MINISHOP RATE 90%
Eye Protection LED Table Lamp / Cold Warm Natural Night Mode / Brightness Adjustable
82 items sold
26.90

OSA FLAGSHIP STOREEye Protection LED Table Lamp / Cold Warm Natural Night Mode / Brightness Adjustable

See all OSA FLAGSHIP STORE items

Customer who recommended this item
450
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
I ORDERED THE WRONG SIZE, HOW CAN I CHANGE MY ORDER? Seller May 15, 2016
Important notes to enjoy Free Singpost/Qxpress Shipping Seller May 01, 2016
How to file for exchange/replacement/refund? Seller Apr 19, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (187)

Customer Review (492)

Customer Review board
Rating Feedback Date Written by
Netural Aug 14, 2018 gua***
Recommend Aug 09, 2018 mat***
Highly Recommend Aug 09, 2018 jor***
Recommend Aug 07, 2018 kot***
Highly Recommend Aug 07, 2018 Ken***
Highly Recommend Aug 05, 2018 ann***
Recommend Aug 03, 2018 jas***
Recommend Aug 03, 2018 ees***
Highly Recommend Aug 02, 2018 wor***
Not Recommend Aug 01, 2018 Cho***

Item Q&A(37)

Status
Question & Answer
  • Notice

    I ORDERED THE WRONG SIZE, HOW CAN I CHANGE MY ORDER?

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].
    OSA Living
  • Notice

    Important notes to enjoy Free Singpost/Qxpress Shipping

    We offer free Singpost/Qxpress delivery if you purchase value exceeds $20/40 in our shop. In order to enjoy this promotion, important things to take note and follow:

    - All items must be under the same cart number
    - All purchases must use same shipping method (either Singpost or Qxpress), otherwise system will not be able to waive the shipping fee for you.

    **Please note we would pack your orders according to the order list. Hence we will not know if you have purchase more than $20/40. It is important to follow the above procedures for system to auto calculate.

    If above procedures are not followed and shipping fee is incurred, seller will not be doing any refunds.
    OSA Living
  • Notice

    How to file for exchange/replacement/refund?

    -Any return/exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.
    -30% restocking and handling fee will be charged
    OSA Living
  • Notice

    Our Core Competencies

    As one of our continuous efforts to offer great value to our customers, we strive to post out your parcel on the same day once the payment is confirmed. We also promise that 95% of the time you would receive your loved items within 2 - 3 working days regardless of which delivery service you opt for.
    OSA Living
  • Notice

    Click "Follow" to enjoy exclusive offers!!!

    We are offering various shop coupons and email coupons for our customers following our shop. Please kindly click on "follow" to follow our shop to enjoy these exclusive offers. Exclusive offers are only for followers.
    OSA Living
  • Answered
    Question
    c3c******* 2018-08-03
    Answer
    Dear buyer, pls see image. Need to open with slight force
    OSA Living 2018-08-04
  • Answered
    Question
    kho******* 2018-07-30
    Answer
    Dear buyer, pls open from red circle area with force
    OSA Living 2018-07-30
  • Answered
    Question
    kho******* 2018-07-28
    Answer
    Dear buyer, pls pull from red circle area with force
    OSA Living 2018-07-29
  • Answered
    Question
    drd******* 2018-07-23
    Answer
    Pls see image and open with force
    OSA Living 2018-07-23
  • Answered
    Question
    min******* 2018-07-21
    Answer
    Dear buyer, 2 missing adapters will be sent to you on Monday. Sorry for the inconvenince caused.
    OSA Living 2018-07-21
  • Answered
    Question
    and******* 2018-07-20
    Answer
    image is atached. If you cannot find it pls whatsapp 85807969, i will send you there again
    OSA Living 2018-07-21
  • Answered
    Question
    Ken******* 2018-07-19
    Answer


    Yes it should reach you tomorrow
    OSA Living 2018-07-19
  • Answered
    Question
    gil******* 2018-07-14
    Answer
    Dear buyer, it is showing on delivery . we will check with delivery company about the tracking status and ask them to process the parcel asap. Sorry for the inconvenience caused.
    OSA Living 2018-07-16
    Question
    Hi Seller,

    I just received the lamp today and it is not in order.
    Upon opening this is what I see (images attached):
    1. The top led cover is damanged
    2. The entire panel cannot be opened. It appears to be stuck.

    Could you please give me a refund and arrange for this item to be returned.
    Thank you.
    Question
    item
    Question
    item
    Answer
    Dear buyer, pls open from red circle area as indicated in the image. For the top cover, is it easy to put back, we can compensate you $3.00. Alternatively, I could exchange a new one for you
    Question
    Hello.

    The top cap has a catch and it is broken. I manage to pry open the light panel. Could you refund SGD 3 and i can mark as delivered? Thank you.
    Answer
    $3 has been processed and should reach your qaccount soon
Ask Question

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Policy & Notice
How to Return/Exchange