OSA Living
OSA Living SG Join Fellow
38,912 Fellows
POWER MINISHOP RATE 90%
♦ Bundle of 6 Boxes ♦ BUY 4(8) FREE 1(3) ♦ Shoes Box Storage Rack ♦ Shoe Cabinet Shelf Drawer ♦
104 items sold
9.60

OSA LIVING♦ Bundle of 6 Boxes ♦ BUY 4(8) FREE 1(3) ♦ Shoes Box Storage Rack ♦ Shoe Cabinet Shelf Drawer ♦


Customer who recommended this item
778
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
I ORDERED THE WRONG SIZE, HOW CAN I CHANGE MY ORDER? Seller May 15, 2016
How to file for exchange/replacement/refund? Seller Apr 19, 2016
Our Core Competencies Seller Jan 25, 2014
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (371)

Customer Review (538)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 16, 2019 see*** (SG SG)
Recommend Jul 15, 2019 jan*** (SG SG)
Recommend Jul 14, 2019 xan*** (SG SG)
Netural Jul 10, 2019 ke.*** (SG SG)
Highly Recommend Jul 10, 2019 kev*** (SG SG)
Netural Jul 03, 2019 jjj*** (SG SG)
Highly Recommend Jul 03, 2019 nor*** (SG SG)
Netural Jul 02, 2019 rym*** (SG SG)
Highly Recommend Jun 29, 2019 jen*** (SG SG)
Not Recommend Jun 29, 2019 ja_*** (SG SG)

Item Q&A(58)

Status
Question & Answer
  • Notice

    I ORDERED THE WRONG SIZE, HOW CAN I CHANGE MY ORDER?

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].
    OSA Living
  • Notice

    How to file for exchange/replacement/refund?

    -Any return/exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.
    -30% restocking and handling fee will be charged
    OSA Living
  • Notice

    Our Core Competencies

    As one of our continuous efforts to offer great value to our customers, we strive to post out your parcel on the same day once the payment is confirmed. We also promise that 95% of the time you would receive your loved items within 2 - 3 working days regardless of which delivery service you opt for.
    OSA Living
  • Notice

    Click "Follow" to enjoy exclusive offers!!!

    We are offering various shop coupons and email coupons for our customers following our shop. Please kindly click on "follow" to follow our shop to enjoy these exclusive offers. Exclusive offers are only for followers.
    OSA Living
  • Answered
    Question
    wee******* 2019-07-09
    Question
    Private Enquiry
    Answer
    Private Enquiry
    OSA Living 2019-07-09
  • Answered
    Question
    seo******* 2019-06-29
    Answer
    Dear buyer, the offer is buy 4 bundles get 1 bundles and buy 8 bundles get 3 bundls. For purchase of 2 bundles, no free boxes will be included
    OSA Living 2019-06-29
  • Answered
    Question
    xan******* 2019-06-26
    Answer
    Private Enquiry
    OSA Living 2019-06-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ang******* 2019-06-10
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    OSA Living 2019-06-10
  • Answered
    Question
    shu******* 2019-06-09
    Answer
    Usually more shoes will fit except for high heel or boots
    OSA Living 2019-06-10
    Question
    Size 46 can fit?
    Answer
    Yes it would fit
  • Answered
    Question
    pla******* 2019-06-08
    Answer
    Dear buyer, pls place order of 4 bundles. Extra 1 bundle will be auto included.
    OSA Living 2019-06-08
    Question
    Thanks. Just placed my order.
    Answer
    Thank you, we will ship on Monday
    Question
    Thank you!
    Answer
    Thank you!
  • Answered
    Question
    yvo******* 2019-05-15
    Answer
    We will ship out in 24 hours and delivery is next working day after shipping out
    OSA Living 2019-05-16
  • Answered
    Question
    jin******* 2019-05-04
    Answer


    Dear buyer, thanks for contacting. I will check with person in charge and ensure soonest delivery.
    OSA Living 2019-05-05
    Question
    Hi, I received the white one but I did not received blue ones.
    Answer
    Dear buyer, how many bundles are delivered today, Pls take photo with waybill attached.
    Question
    Pic 1
    Question
    Pic 2
    Question
    Pic 3
    Question
    So how?
    Question
    Halo?!
    Answer
    Dear buyer, sorry for missing qty. Blue will be sent out tomorrow and should reach you in 1-2 days
    Question
    Okie thanks!
    Answer
    Thank you
    Question
    Hi, I was wondering whether have u deliver the item or not as I do not receive it yet.
    Answer
    I have inform person in charge to do so. I will check with her in the morning and update you again
    Question
    Thx
    Answer
    Sorry that my colleage forget to arrange and just send today and it should reach you tomorrow
    Question
    Wow... So my items is not important for ur side to deal with?!

    Isn't it your mistake that cause this and ur company keep on delaying!

    What a good service recovery of urs!
    Answer
    Appologise for the inconvenience, parcel should reach you by now. Thanks
    Question
    1 qty was sent to us only?!
    Question
    1 qty only?!
    Answer
    Oh, sorry, overlook the qty. Remaining 1 bundle will be sent immediately

    Already answered inquiry. If you have another any question, please contact to us.
    (May 31, 2019 14:52)
    Question
    Have not received
    Answer
    Dear buyer, parcel should each you by Friday
Ask Question

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Policy & Notice
How to Return/Exchange