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Paul Mitchell / Tea Tree Special  / Tea Tree Lavender Mint  / Original Awapuhi  / Clarifying Two
14 items sold
108.10

Paul MitchellPaul Mitchell / Tea Tree Special / Tea Tree Lavender Mint / Original Awapuhi / Clarifying Two

See all Paul Mitchell items

Customer who recommended this item
84
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
United States Condition New Product
Shipping From From Overseas (United States)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Paul Mitchell / Tea Tree Special Shampoo / Tea Tree Lavender Mint Shampoo / Original Awapuhi Shampoo / Clarifying Shampoo Two / 1 Gallon
BOOKMARK 1 2 3 4 5 6 7

Photo Review (44)

Customer Review (79)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 31, 2018 ste***
Highly Recommend Aug 14, 2018 tan***
Recommend Jul 19, 2018 iuh***
Highly Recommend Jul 15, 2018 joa***
Recommend Jul 14, 2018 ngp***
Highly Recommend Jun 27, 2018 reb***
Recommend Jun 23, 2018 ngl***
Highly Recommend Jun 08, 2018 she***
Highly Recommend Feb 20, 2018 jho***
Highly Recommend Feb 06, 2018 ruh***

Item Q&A(8)

Status
Question & Answer
  • Answered
    Question
    sgr******* 2016-10-04
    Answer
    Dear customer.
    Thanks for your contact.

    We are sorry that lavender conditioner (gallon size) is not available.

    Regards.
    Easybayshop 2016-10-05
  • Answered
    Question
    tan******* 2016-09-19
    Answer
    Dear customer.

    First of all, we are extremely sorry to have inconvenienced you.



    If you send the item to us, we will exchange the item.

    But It takes so long time.

    And It is very complicated ( Your house-singapore delivery center-US delivery center-US warehouse-US dealer)



    If you don't mind, why don't you use the item and get a partial refund (S$90)



    Please let us know if you'd like to get a partial refund or do an exchange.



    Again, we are sincerely sorry for offending you.
    Easybayshop 2016-09-19
    Question
    [Web] Hi seller,

    Firstly, the refund amount is not advantage to me. As I have spent $153.90 for 3.75liter (1 gallon) of shampoo. If you refund me $90 means I am paying $64 for one liter. Which by right one liter of shampoo should only cost me $154/3.75liter = $41/liter.

    Secondly, is not economical for me to send back the item to you too as the shipping to USA would cost me a lot. Thus, I suggest you could either send me 3 mote bottles of the one liter size (so I would Recieve total of 4liter) or you could refund me the correct amount S$153. 90-S$41 = S$112.90
    Thank you.
    Answer
    Dear customer.
    Thanks for your contact.

    Our last offer is 103 SGD partial refund (the most cheapest price for the one you received on qoo10 is 60.9 SGD)

    If you don't want the partial refund, we will let you know how to return the item back to us. It might take a month.

    Regards.
    Question
    Hi Seller,

    If I take the refund (SGD 90) means I paying SGD 63.90 for one liter of shampoo, by right I paid SGD 153.90 for 3.75 liter (one gallon). Is there any possibility that you will refund the right amount which is SGD 112 at least?

    Will there be any shipping charges incurred if I send back the item to you?

    Thank You.
    Answer
    Dear customer.
    Thanks for your contact.

    Our best offer is 100 SGD as a partial refund.

    You can return the item back to us in Singapore post via registered mail (not Speed Post). Once the return process is completed, you can get a full refund with the return fee you paid for in advance.

    Please let us know about your final decision.

    Regards.
    Question
    Hi Seller,

    Oh you previously mention your last offer was 103 SGD partial refund.
    I would like to know how will the money be refund to me, through credit card or Qmoney?
    Before I decide what is my final decision.

    Thank You.
    Answer
    Dear customer.
    Thanks for your contact.

    It depends on the type of the payment you used for. Or you can confirm it via Q-account.

    Regards.
    Question
    Hi seller,

    I will accept the partial refund of SGD 103.
    I have used credit card for the payment, please kindly advice how will you return the money.

    Thank You.
    Answer
    Dear customer.
    First of all, We are extremely sorry to have inconvenienced you.

    We will offer you a partial refund (S$103) then Q0010 will refund you your money within 5 days.

    Again, I am sincerely sorry for offending you.
    Have a nice day! and We want to greet again with good service as soon as.
    Thank you!
    Question
    Hi seller,

    Thank you. Pls proceed with the refund.

    I would like to purchase from you again next time and hope the correct order will be send :)
    Answer
    Dear customer.
    Thanks for your understandng.

    The partial refund has been made as attached.

    Regards.
  • Answered
    Question
    mag******* 2016-07-25
    Answer
    Dear customer.

    Thanks for your contact.



    First of all, We are extremely sorry to have inconvenienced you.

    We will try to check it out and let you know about it within 3 days.



    Thanks.
    Dear customer.
    Thanks for your waiting.

    It is okay until 3 years.
    And we have a pump for the gallon bottles.
    If you want to purchase the pump, please contact to us.

    Regards.
    Easybayshop 2016-07-25
  • Answered
    Question
    mel******* 2016-03-21
    Answer
    Dear customer.
    Thanks for your contact.

    It usually takes 2-3 weeks to get it delivered to you.

    Regards.
    Easybayshop 2016-03-22
    Question
    Thanks, have made my order on 29 mar.
    Answer
    Dear customer.
    Thanks for your waiting.

    It's expected to ship to Singapore on April 8-9. Then you can get the item around April 13-16.

    Regards.
  • Answered
    Question
    pri******* 2015-11-23
    Answer
    Dear customer.
    Thanks for your contact.

    Please refer to the following link.

    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=439889084

    Regards.
    Easybayshop 2015-11-24
  • Answered
    Question
    jes******* 2015-08-08
    Answer
    Dear sir.

    First of all, We are extremely sorry to have inconvenienced you.



    We will try to check it out and let you know about it within 3 days.



    Thanks & Best regards.
    Dear customer.
    Thanks for your waiting.

    We usually ask the seller in usa to sell items that have a shelf life of at least 1 year.

    thanks
    Easybayshop 2015-08-08
  • Answered
    Question
    Spr******* 2015-04-23
    Answer
    Dear sir.
    First of all, We are extremely sorry to have inconvenienced you.

    We will try to check it out and let you know about it within 3 days.

    Thanks & Best regards.
    Dear customer.
    Thanks for your contact.

    Please refer to the seller's answer below.

    Q) Hi, may i check the expiry date of this batch?

    A) Hi, shampoo doesn't expire.

    Q) Also, can i use this shampoo daily? Thanks

    A) Yes you can

    Regards.
    Easybayshop 2015-04-24
  • Answered
    Question
    79l******* 2014-11-21
    Answer
    Hi customer.
    Thanks for contact.

    The item dosen't come with a pump.

    If you have any request, plz contact to me.
    Have a nice day. Thanks.
    Easybayshop 2014-11-24
Ask Question
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