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The Joy Land
The Joy Land SG Join Fellow
13,142 Fellows
POWER MINISHOP RATE 90%
Pets Cooling mat/Anti-Smell Natural Charcoal Bamboo Pee Pad / Pets Toilet pee tray/pee pad /pet bed
2 items sold
9.11

Pets Cooling mat/Anti-Smell Natural Charcoal Bamboo Pee Pad / Pets Toilet pee tray/pee pad /pet bed

  • Retail Price
    US$29.05
    Q-Price
    US$9.83
    Sale Price
    US$9.11
  • Benefits
    Payment Benefit(Only issued in SG)
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    Singapore
    Shipping RateOverseas
    •   Shop Info

      Usable within 30 days from payment date

      Cancellation : Within 1days from payment date

    SurchargeDetails
    Shipping rate will be added according to Qty/Weight.
  • Item Type
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  • Add to Cart [Buy] Wish List

Customer who recommended this item
308
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
For request after order placed Seller May 31, 2017
For Pre-Order Items Seller May 31, 2017
About cancellation Seller Mar 23, 2017
more
Manufacturer/
Place of origin
asia Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (100)

Customer Review (329)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 01, 2019 cat*** (SG SG)
Highly Recommend Oct 01, 2019 jer*** (SG SG)
Netural Sep 10, 2019 sly*** (SG SG)
Highly Recommend Sep 04, 2019 jer*** (SG SG)
Highly Recommend Aug 30, 2019 jam*** (SG SG)
Highly Recommend Aug 06, 2019 ara*** (SG SG)
Highly Recommend Aug 06, 2019 lot*** (SG SG)
Recommend Aug 05, 2019 zeu*** (SG SG)
Highly Recommend Jul 17, 2019 nim*** (SG SG)
Highly Recommend Jul 10, 2019 Sop*** (SG SG)

Item Q&A(22)

Status
Question & Answer
  • Notice

    For request after order placed

    Dear customers,

    For some reason, you may have urgent request after order placed such as change delivery address, combine store pick up order with delivery order together, and so on. Please kindly call us 6635 8724 during opening hour Or SMS/Whatsapp 9728 7582 as eraly as possible. PLease DO NOT use Qtalk or Qpost or Q&A Board as we unable see that immediately.
    Please Take Notes, if no respond from us, means haven't see the massage, PLEASE call directly. Otherwise customer will pay for any extra cost incurred
    Thank you.
    Please Call/SMS/Whatsapp : 9728 7582 / 6635 8724
    The Joy Land
  • Notice

    For Pre-Order Items

    Dear customers,

    For pre-order items, the date for stock arrival is estimated by our shipping co, normally we add 1 or 2 days for flexible purples. However sometimes for some reason, such as custom check, the shipping may delay further but mostly are on time. So special for self collection customers, pls check with us before come to collection. Thank you.
    Please Call/SMS/Whatsapp : 8411 6612 / 6635 8724
    The Joy Land
  • Notice

    About cancellation


    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    The Joy Land
  • Notice

    Return & Exchange Policy

    Exchage Policy:
    MUST within 7days upon received item

    Please contact us first for Exchange or Refund within 7 days upon receipt the item.

    Faulty Items must bring back to our shop and exchange.
    Refund only processing after return the item
    Item must remain in their intact condition, unopened
    with their original packaging/tags/labels/seals attached

    please whatsapp & email us item picture & order no for us to retrieve.
    We would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage.

    We don’t accept the cases below :
    • For Hygiene purpose,no refund or exchange for Socks & Towels
    • Cusomize Item, Such as Artificial grass, glass film, Whiteboard, PVC Mats...
    • Over 7days from receiving item
    • If items are open/used or damaged
    • Sending item without prior contact
    The Joy Land
  • Notice

    Delivery & Self collection Timeline

    For Self-Collection, (normal items), you can collect next day after purchase with e-Tickets/Q10 apps.
    For Self-Collection, (pre-order items), please call before collection.

    For Singpost Delivery, it will take 3-5 business days(sometimes longer) with no tracking number. We will not be responsible for any loss mail.

    For Q-Xpress, it will take 2-3 business days with tracking info provided. It's highly recommended.

    If you need the item urgently, we would recommend you to go for self collection as delivery will done by courier company so we can't guarantee that there won't be any delay on their side.

    For any other queries, please call us 6635 8724 / 9728 7582 Or email us via jenny@eme.sg
    The Joy Land
  • Unanswered
    Question
    liv******* 2018-09-14
  • Answered
    Question
    den******* 2018-03-02
    Answer
    Soonest reach u in 2 working days
    The Joy Land 2018-03-02
  • Answered
    Question
    leo******* 2018-02-14
    Answer
    Private Enquiry
    The Joy Land 2018-02-15
  • Answered
    Question
    rjt******* 2018-01-03
    Answer
    Private Enquiry
    The Joy Land 2018-01-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Unanswered
    Question
    jas******* 2017-12-22
  • Answered
    Question
    Neh******* 2017-10-21
    Answer
    Yes, it's waterproof, thank you
    The Joy Land 2017-10-23
  • Unanswered
    Question
    aut******* 2017-09-30
  • Answered
    Question
    chi******* 2017-06-15
    Answer
    Sorry size S no stock , M 40x50cm
    The Joy Land 2017-06-15
Ask Question
Address
QUARTZ INDUSTRIAL BUILDING 5 UPPER ALJUNIED LINK #05-05
Available during
Mon-Sat : 10am-530pm Sun & PH: 10am-4pm Tel: 6635 8724 / 9728 7582

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Policy & Notice
How to Return/Exchange