PHILIPS Hue Ambiance White / Colour E27 Bulbs / Smart Lighting/ Changing color

PHILIPSPHILIPS Hue Ambiance White / Colour E27 Bulbs / Smart Lighting/ Changing color

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      Usable within 14 days from payment date

      Cancellation : Within 7days from payment date

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Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 28, 2016
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 23, 2019 der*** (SG SG)
Highly Recommend Feb 20, 2019 tia*** (SG SG)
Highly Recommend Feb 14, 2019 tia*** (SG SG)
Highly Recommend Jan 31, 2019 tia*** (SG SG)

Item Q&A(1)

Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
  • Answered
    nur******* 2019-05-30
    hi. we do not understand what you want to install and where u want to install. please kindly come our warehouse have a discussion. thanks!
    DIYovation 2019-05-31
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PAYA UBI INDUSTRIAL PARK 53 UBI AVENUE 1 #05-06 (showroom take lift to level 6)
Available during
Please call 91788796 for store visit

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Policy & Notice
How to Return/Exchange