PN-913 10000mAh Portable Charger PowerBank Dual USB
1 items sold
14.2

PinengPN-913 10000mAh Portable Charger PowerBank Dual USB

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Customer who recommended this item
180
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How can I get my order fast and safe? Seller Nov 18, 2017
I opt for Store-Pickup, when and where to collect? Seller Nov 18, 2017
Can I take a look at the product samples? Seller Nov 18, 2017
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Manufacturer/
Place of origin
Pineng / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(9379 9806 / cefideas@gmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode PN-913
Brief Description PINENG® PN-913 10000mAh Power Bank, 100% authentic! Digital LCD Display with 2 outputs 5V-1A and 5V-2.1A.
Weight 241g
Dimension 108x72x22mm
BOOKMARK 1 2 3 4 5 6 7

Photo Review (48)

Show My List

Customer Review (185)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 10, 2019 rai*** (SG SG)
Highly Recommend Oct 09, 2018 ler*** (SG SG)
Highly Recommend Sep 06, 2018 lan*** (SG SG)
Highly Recommend Aug 18, 2018 soo*** (SG SG)
Highly Recommend Jul 25, 2018 txt*** (SG SG)
Highly Recommend Jul 14, 2018 Ire*** (SG SG)
Highly Recommend Jun 19, 2018 kim*** (SG SG)
Highly Recommend Mar 02, 2018 dea***
Highly Recommend Feb 11, 2018 new***
Highly Recommend Dec 30, 2017 pau***

Item Q&A(48)

Status
Question & Answer
  • Notice

    How can I get my order fast and safe?

    We recommend self collect, or Qxpress courier delivery, normal mail may lost and it's not able to be tracked. We don't take responsibility for normal mail lost, if we have parcel photo to prove that we have sent out the item. If you want to find us please visit https://vue.sg/contact for our address and operating time.
    CEF ideas
  • Notice

    I opt for Store-Pickup, when and where to collect?

    Please visit https://vue.sg/contact for our address and operating time, We need your voucher upon arrival, you can either print it out or show us on mobile phone. The voucher should be sent to you by email named voucher.
    CEF ideas
  • Notice

    Can I take a look at the product samples?

    Yes you can, we have all the samples in our shop, you can view and try them out. For our contact info please visit https://vue.sg/contact
    CEF ideas
  • Notice

    Return & Exchange Policy

    1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange. Visit https://vue.sg/contact for our address and operating time.
    2. For wrong item received, please provide us photo of the parcel with delivery information and item content through email to support@cefideas.com, we will cover the shipping cost if it is our fault.
    3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
    4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
    5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.
    CEF ideas
  • Notice

    About our delivery methods

    Dear Customer,

    Singpost Normal Mail is normally 3 working days up to 10 working days and ON OWN RISK. Qxpress takes about 1-2 working days, pls check tracking info in you Qoo10 account. Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.
    CEF ideas
  • FAQ

    How to claim warranty?

    If the item is within warranty period, you can bring it back to our office if it's still in warranty period, just let us know your order number or cart number. Visit https://vue.sg/contact to find our address and operating time.
    CEF ideas
  • Answered
    Question
    gsn******* 2017-04-10
    Answer
    Dear customer

    Yes it come with verfiicaton code and its original.

    Thank you
    JW
    CEF ideas 2017-04-10
  • Answered
    Question
    xin******* 2016-01-12
    Answer
    Dear Customer,

    All our PINENG powerbank have 6 month warranty. As you claim the battery drain very fast, you can bring it back to us and we can test for you. If the powerbank is faulty, we will be able to exchange a new set for you if your item still in warranty.

    Thanks
    CEF ideas 2016-01-12
    Question
    Sure okay, thank you! I buy on 30 September and 4 October. I just bring portable charger only right?
    Answer
    Dear Customer,

    You can bring the powerbank back to us with your purchase prove.

    Thanks
    Question
    Hi, I just remember my 2 power bank is still there and I still haven get any call???? I repair on 16 January 2016 till now!

    Attach the picture!!
    Answer
    Dear Customer,

    Your powerbank was tested and ready for collection. We tested both powerbank are in normal condition.

    Thanks
    Question
    Finally you reply, I wait so long then say both power bank are normal? But I used was fast very battery!?

    Was so disappointing that you didn't contact me when is ready for collection? I was waiting and waiting! I hope you can just mail to me via mailing instead I go collection.

    Please do something on it thanks!
    Answer
    Dear Customer,

    We are terribly sorry for the miscommunication on our part. If you want to go for a delivery instead of a self collection, we will help you arrange for it. Please visit the link below.

    Please pay the delivery fee from the link http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=407722265, and please kindly PROVIDE US the Order number and last 4 digits of E-ticket Code in Memo to Seller or just reply us from the inquiry here after you have made the payment for delivery.

    We will arrange once we have receive the payment, order number and last 4 digits of E-ticket code. The code can be found by click visit seller's store.

    Thanks and Best Regards,
    CEF ideas
    Question
    Hi, I hope you can responsibility for my item and i have to pay my own delivery fee?
    Please do something and responsibility!

    This is my order no, 97926034 and 97837061.
    Answer
    Dear Customer,

    According to the company policy. You leave your item here for testing. If the device is faulty, we will replace with a new set and arrange free delivery. If the device are working normally, you will need to collect it from us. If you are willing to arrange delivery instead of self collection, you have to pay for the delivery fee. This is fair to both party. Hope you can understand.

    Thanks
    Question
    Hi, I don't think is fair for me and i waiting my portable charger since 16-01-2016 like one month already?
    and you say my portable charger need to be there 2-3 days and im ok with it because battery left 0% and now you say we must fair both of us?

    PLEASE REPLY ME AS SOON AS POSSIBLE!
    Answer
    Dear customer,

    It is our company policy that serviced items have to be collected personally in store despite of duration. Usually if your portable charger is left for service, we will help you to check thoroughly to ensure that item is really in good state before we can really ask you to come down to collect. We hope you will understand our situation for providing you the best while maintaining our policy. Thank you for your understanding
    Question
    Just back to Singapore! Very disappointed you guys really cannot send back to me. Ok, when I'm free I will go and take back my 2 portable charger.
    Answer
    Dear customer,

    We are sorry about this. Thank you for your kind understanding.
    Question
    Are you open on Friday? 25 March 2016.
    Answer
    Dear customer,

    No we do not open on public holidays. Thank you
    Question
    Huh, I only free on 25 March -_- Want take back my 2 portable charger also cannot!
    Answer
    Dear customer,

    Perhaps you can come over to our store some time in the following week to collect your item.

    We are open
    Mon-Fri: 11am-7pm
    Sat: 11am-6pm
    Closed on Sun and Public Holidays

    Thank you.
  • Answered
    Question
    woa******* 2015-11-27
    Answer
    Dear customer,

    It is our mistake, it should be 6 months warranty. We appologize for the inconvenience.

    Thank you.
    CEF ideas 2015-11-28
  • Answered
    Question
    edw******* 2015-10-29
    Answer
    Dear customer,

    You have to charge for about 10 hours.

    Thank you.
    CEF ideas 2015-10-30
    Question
    ok how about subsequent charge?
    Answer
    Dear customer,

    It will be also about 8-10 hours, just charge it full will do.

    Thank you.
    Question
    Hi seller,

    So as to say it take between 8 to 10 hours to have it fully charged for a 10000mah power bank?
    Answer
    Dear customer,

    Yes, base on which type of adapter you are using, if you are using those 1A type of adapter it will take more time and if you are using those 2A type of adapter, it will be more faster.

    Thank you.
    Question
    Hi seller

    I have received my power bank. The battery percentage indicated is 100. Do i still have to have a initial charge or charge full will do.
    Answer
    Dear customer,

    You can use it first, and charge it when it runs out of battery.

    Thank you
    Question
    Do i still have to charge for 10 hours or just full charge will do.
    Answer
    Dear customer,

    Full charge will do.

    Thank you for inquiring
  • Answered
    Question
    xin******* 2015-10-02
    Answer
    Dear customer,

    Yes, there is stock.

    Thank you.
    CEF ideas 2015-10-03
    Question
    Thanks for reply, any warranty? :)
    Answer
    Dear customer,

    The waranty is 6 months carry-in waranty.

    Thank you.
  • Answered
    Question
    xyo******* 2015-08-16
    Answer
    Dear customer,

    Yes there are stocks for PN-913, however we only have white colour available. Thank you for understanding.
    CEF ideas 2015-08-17
  • Answered
    Question
    vei******* 2015-06-11
    Answer
    Dear customer,

    Yes we have ready stock for Pineng 913 and we do have several types of powerbank such as Mi bank, Yoobao and Romoss.

    Mi powerbank includes 5000mAh & 10400 mAh

    For romoss, we have a range from 10000 mAh to 20000mAh.

    For Yoobao, there are a range of 6000mAh to 20400mAh.

    As we provide a lot of choices of powerbank, we suggest you may look at our advertisement on powerbanks for more information & designs! Feel free to ask us if you have further questions about our powerbanks! Thank you for shopping with CEF ideas!
    CEF ideas 2015-06-11
    Question
    Hi,

    If i order today, when roughly I can get it? Or can I collect from your shop this Saturday?

    Thank you again
    Answer
    Dear customer,

    Yes you may self collect after you buy it from online.However you have to wait for Qoo10 to send you the e-ticket voucher to our email which inclides the order number and 13 digit verfication code.

    Our store is at 10 Jalan Besar #09-05, Sim lim Tower, Singapore 208787

    Our operating hours is Monday to Friday from 11-7 pm, Saturday 11-6 pm, and off on Sunday and public holidays.

    Thnank you
    Question
    Thanks

    I decided to use Qexpress. Payment done.
    Waiting for goods to arrive now.
    Answer
    Your welcome :)

    we will be sending out your item soon

    Thank you
  • Answered
    Question
    act******* 2014-09-29
    Answer
    Dear Customer,

    You can try to charge the power bank to see whether can reactivate it or not, if can not you can bring it back to us. We will exchange for faulty unit.
    CEF ideas 2014-09-30
Ask Question
Available during
Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off
Policy & Notice
How to Return/Exchange