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Poetic Slimline Case for Samsung Galaxy Tab S3 9.7
32.9

POETICPoetic Slimline Case for Samsung Galaxy Tab S3 9.7


Customer who recommended this item
2
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
--- NOTICE --- About Eletric Appliance. PLZ READ ME. Seller Oct 08, 2015
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (United States)
help
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

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Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 23, 2018 sfo*** (SG SG)
Highly Recommend Oct 02, 2017 kev***

Item Q&A(1)

Status
Question & Answer
  • Notice

    --- NOTICE --- About Eletric Appliance. PLZ READ ME.

    If you want to buy electric appliance, please check on me first!

    Almost eletric device is 110 volt. Because We ship from USA.

    So Please consult with us.

    But Customer can use with Tran-conveter in SG!
    ATA GLOBAL SHOP
  • Answered
    Question
    sfo******* 2018-07-13
    Question
    Another photo.
    Answer
    Dear customer.

    First of all,We are extremely sorry to have inconvenienced you.

    It is 100% our fault.

    But We never cheat our valuable customer.

    It is not intentional.

    And Can I ask about exchange or return?

    You can choose 1 of 2 option.

    1. If you want to exchange,I will exchange it immediately. ( I will check it in detail )

    2, If you permit me, We will $15 partial refund instead of exchange.

    Again, I am sincerely sorry for offending you

    I do apologize for our company.

    I look forward to your answer.
    ATA GLOBAL SHOP 2018-07-13
    Question
    Thank you for your prompt and sincere response. I have no doubts that it was unintentional. In fact, it looks like it was mishandled during delivery.

    I will prefer to have it exchanged because I still want this item albeit without the damage.

    However, if your prefer to make a refund, I will expect a full refund.

    Please let me know your preference.
    Question
    Hi,

    Any updates?
    Answer
    Dear customer.

    We will re-send it ASAP.

    Please wait a few days.

    Again, I am sincerely sorry for offending you

    I do apologize for our company.
    Question
    Thank you but please kindly expedite. I need a case urgently.

    Thank you.
    Answer
    Dear customer.

    We already re-order it from vendor.

    We will do our best for fast delivery.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...
    Question
    Thank you. I look forward to receiving the replacement soon.
    Answer
    Dear customer.

    We already sent it to Singapore.

    So you will receive it soon.

    Again, I am sincerely sorry for offending you

    I do apologize for our company.
    Question
    Hi,

    I have received the replacement in perfect condition. Thank you for your prompt action.
    Answer
    Dear customer.

    Again, I'm so sorry for this issue.

    Good night.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...
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