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myfashionstory.com
myfashionstory.com Join Fellow
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POWER MINISHOP RATE 90%
★Pokemon Go★Pikachu★Powerbank★Poke Ball ★10000mAH/12000mAH/Power bank Monopod Portable Charger Battery iPhone 5/6 Samsung HTC Sony Xiaomi
6.70

★Pokemon Go★Pikachu★Powerbank★Poke Ball ★10000mAH/12000mAH/Power bank Monopod Portable Charger Battery iPhone 5/6 Samsung HTC Sony Xiaomi


Customer who recommended this item
44
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center May 13, 2015
Return Exchange Policy (2) Seller May 04, 2016
Return Exchange Policy (1) Seller May 04, 2016
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Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (21)

Show My List

Customer Review (45)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 08, 2019 nur*** (SG SG)
Highly Recommend May 04, 2018 mom***
Highly Recommend Mar 23, 2018 yin***
Highly Recommend Apr 06, 2017 szh***
Recommend Dec 20, 2016 war***
Recommend Dec 18, 2016 hui***
Recommend Dec 12, 2016 may***
Highly Recommend Dec 05, 2016 jub***
Recommend Nov 17, 2016 mjq***
Recommend Nov 16, 2016 val***

Item Q&A(6)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
    2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    myfashionstory.com
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    myfashionstory.com
  • Notice

    Exchange Policy


    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Buyer will pay for all additional shipping costs.

    6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    7)Free Gifts from our promotion are not entitled to any Warranty.

    myfashionstory.com
  • Answered
    Question
    chu******* 2018-11-21
    Question
    PS: If its Gen 2, i can buy one at a much lower price than yours.
    Answer
    Hi, exchange at hougang, when you can? thanks
    myfashionstory.com 2018-11-22
    Question
    Monday, hougang exhange as of my address.
    Answer
    sorry thur or fri can? currently in oversea. you can sms 81616767. thanks
    Question
    DEAR SELLER, TODAY ISBALREADY 2ND DECEMBER, IT HAD BEEN MORE THAN A WEEK THAT YOU AGREED TO EXCHANGE THE WRONG ITEM YOU HAD SENT ME. WHY IS ALL THIS DELAYING AND POSTPHONING, ARE YOU DOING A HONEST BUSINESS???? SO DISAPPOINTED!!!!
    Answer
    hi, exchange done. thanks
  • Answered
    Question
    dar******* 2016-10-27
    Answer
    ready stock text 81616767
    myfashionstory.com 2016-10-28
  • Answered
    Question
    kkr******* 2016-09-15
    Answer
    processing to mail
    myfashionstory.com 2016-09-15
    Question
    When can I received? Need them as gift. Thou local stocks and we can get them fast to gift on Sunday but
    Answer
    mailed
  • Answered
    Question
    nli******* 2016-09-08
    Answer
    yes. ready stock, you can even collect it, if you want. we mail out everyday. thanks
    myfashionstory.com 2016-09-09
    Question
    I tried to combine other items from your shop for free shipping but why in the end, i still need to pay for the shipping thou more than $50?
    Answer
    sorry. different item, unable to combine. thanks
  • Answered
    Question
    kkr******* 2016-09-08
    Answer
    must be same item
    myfashionstory.com 2016-09-10
  • Answered
    Question
    kkr******* 2016-09-08
    Answer
    not avail
    myfashionstory.com 2016-09-09
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Policy & Notice
How to Return/Exchange