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[POPULAR JAPAN BEST-SELLING BACKPACK ANELLO]  Shoulder bag Rucksack Bag School Bag Backpack
53 items sold
10.90

[POPULAR JAPAN BEST-SELLING BACKPACK ANELLO] Shoulder bag Rucksack Bag School Bag Backpack


Customer who recommended this item
2601 (Based on 2860 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $35.00 in a cart.
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Return Exchange Policy (2) Seller 2016-05-04
Return Exchange Policy (1) Seller 2016-05-04
more
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description body bag messenger bag cross body bag outdoor bag suit for girl boy men women students BACKPACK ANELLO
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,186)

Customer Photo Review board

Recommend Delivered in good conditions

Good! Like the bags immediately

Design:Multiborder BackPack | Colour:Navy(+S$9) | FREE GIFT:Yes

+ Add this option
Nov 21, 2017
pat*******

Highly Recommend Looks good!

Great products! Love them. Highly recommended.

Design:Simple Backpack | Colour:Khaki Green(+S$5) | FREE GIFT:Yes

+ Add this option
Nov 17, 2017
wam*******

Highly Recommend 👍🏼

Received in good condition

Design:Tote Boston (Large) | Colour:Navy(+S$8) | FREE GIFT:Yes

+ Add this option
Nov 14, 2017
Smi*******

Highly Recommend Nice colour

V nice colour and looks authentic. Am v happy with the bag

Design:Classic (Large) | Colour:Wine(+S$9) | FREE GIFT:Yes

+ Add this option
Nov 12, 2017
emi*******

Highly Recommend Well received

Item well received. Bought for mommy and glad she loves it.

Design:Leather (Large) | Colour:Camel(+S$12) | FREE GIFT:Yes

+ Add this option
Nov 09, 2017
fiz*******

Customer Review (2,860)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 21, 2017 pat*******
Recommend Nov 21, 2017 cho*******
Highly Recommend Nov 17, 2017 wam*******
Highly Recommend Nov 17, 2017 sso*******
Highly Recommend Nov 15, 2017 yan*******
Recommend Nov 15, 2017 zho*******
Highly Recommend Nov 15, 2017 nay*******
Highly Recommend Nov 14, 2017 aim*******
Highly Recommend Nov 12, 2017 emi*******
Highly Recommend Nov 12, 2017 zzp*******

Item Q&A(543)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
Qxpress Tel. No.: +65-6434-8400
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller


Dear Customers ,

1)Please check all items purchased from us upon receiving.

2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

4)Exchange items must be mailed to address stated at the back of our envelope.

5)Buyer will pay for all additional shipping costs.

6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

7)Free Gifts from our promotion are not entitled to any Warranty.

FAQ
Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

Answered
2017-11-20
bon*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-14
sha*******
User

Hi,

Do you have stocks of Anello Multiborder Backpack (Navy) color. I want to order 2 sets. Thanks

User

only 1 left

Answered
2017-11-01
fre*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-30
smi*******
User

Hi Seller,

May I know if the Classic (Mini) design Sax colour comes with back zip and side pockets?

User

avail

User

Does it have back zip and side pockets?

User

Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)

no side pocket
(Nov 03, 2017 11:08)

User

If no side pockets, I would like to cancel my order with the cart no. 114305207. Thank you.

User

will do

Answered
2017-10-28
zzp*******
User

Hi i would like to know what are the following colours for canvas large backpack (with backzip). They are not shown on the items.

Colour: 1. Sax
2. Blue - is it toyal blue?

Pls reply fast as i woud like to order quickly. Thanks.

hi Any replies?? thanks

User

hi, sax is the light blue, blue is royal blue. thanks

Answered
2017-10-14
pai*******
User

Do you have Mini Shoulder Bag Camo?
If i order on 15Oct, can i get it before 19th Oct?

User

ready stock

Answered
2017-10-12
tan*******
User

When is the WEB Limited going to have stock?

User

sorry no at the moment. thanks

Answered
2017-07-08
ijk*******
User

hi. i have send you messages for 3 weeks now regarding my item that i did not recieve.. and you only reply the same msg everyday.. i even send u the pictures of it. are you guys really going to send it or not, otherwise refund my money. don't make me wait everyday.. or do u even have no plan to send it all? please reply asap and not the same msg I'm getting everyday.. going to be 1 month next week already.. not so reliable.. my order number 218970953 and it's $26.90 for your information. not easy to let go of this amount

User

Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)

replied. thanks
(Jul 11, 2017 00:48)

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