- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $31.50
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Received item in good condition. Charger is rather thick but light enough to bring out.
Item Design:EL 10000mAh High Capacity Power Bank Black(+S$16)
The product was delivered very promptly, even though initial colour selected was unavailable. 8 adapters provided but apple lightning cable was not provided.
Item Design:MARS3000 Blue(+S$7)
Efficient and fast.will recommend qoo10 to others.
Item Design:V5 5000 Copper Brown(+S$16)
The delivery was prompt. Seller called to informed when one of the colour was out of stock and replace with another colour of my choice. What is shown is two out of the three that I ordered. I have tested one of them and it is working fine. Also received SMS from seller when the delivery was made.
Size too big & bulky, no power adapter and inconvenient to charge. Not recommend to bring outdoor.
Item Design:EL 10000mAh High Capacity Power Bank Black(+S$27)
Hi,The EL 10000mAh Power Bank (order no. 88675046) was delivered to me less than 2 weeks ago and it is not working anymore. I have used itonly once and charged it fully once. Now, the power bank cannot charge and there is no EL display at all. Can you assist to arrange for an exchange? Please advise.Thanks,Kelvin.
Dear customer,This problem can come from cable so please try to use other cable to charge with this power bank. We will wait you reply back to me again.Thanks you for supporting our products. :)
Hi,I have already tried different cables to charge the powerbank, including my own, but the EL battery display just won't work or light up. No light at all whatsoever. The on/off button of the powerbank also have no response. Please assist.
Dear customer,Sorry please kindly bring your this item that have faulty go to verify at our agent office @ 7 Kallang Place #07-11 Singapore 339153, Tues-Fri 10.30am-4pm.Please confirm us at firstname.lastname@example.org the date and time and your order number before you going down to our office for verify your products. Thanks you for supporting our products.
Hi,I'm currently based overseas and will be returning to Singapore next week. Will contact your local office when I'm back to arrange.Regards,Kelvin
Dear customer,Ok, We will wait you come back.Thanks for supporting our products.
Hi,Sorry for the late response. I'm now based overseas and hardly return to Singapore. Hence, I don't think it is feasible for me to come down to exchange product. So, I shall just consider it unfortunate that the Powerbank malfunction within a week.
Dear customer, We are so sorry for you that met case like this.For the warranty is over 3 months after you ordered so If you can come back over 3 months for warranty, you still come to verify item or if you busy you can give someone come to our office for verify item instead you. We hope you can come. Thank you so much for your kindly,Agent 02
Does your el10000 comes wif iPhone 5 adapter?
Dear customer!the EL 10000mah power bank it has been out of stock.We no longer available stock this item.Thank you
Hi there,Yesterday i was ordered the above items and accidentally i forgot to delete my previous mailing address & i have wrote became 2 address.Pls send me the following address.Veeramuthu BalakrishnanBlock-86, 02-#373,Telok Blangah Height, Singapore-100086.Thank you so much for your kind understanding.Best Regards,BalaHp_ 91525772
Dear customer !thanks, We will update for you soon.Dear customer!We are so sorry, your items have been sent out by the agent.your tracking number is SGSG820741 for delivery enquirers please feel free to email sg_cs@U-rasia.com or contact the customer service at 64348400.thanks
Hi, I have purchased an EL powerbank last year. However, do you happen to sell just the charging wire itself as the current one is spoilt and I would like to get back the same type (p.s. Mine is white color charger). If yes, how much do you sell for the wire only?Thanks!
Dear customer!Please go to our listing for the price and item detail.thanks!
I went to the listing to have a look and there wasnt an option for the purchase of the wire. I only wish to buy back the exact one as shown in the picture.
Dear customer,sorry, we have only sell such as in our listing.thanks!
HiI would like to change my shipping address.My order number is 40070512.The new shipping address will be as follows2 Jurong East Street 21#01-08/09/10IMM BuildingSingapore 609601
Dear customer,We already change for you the new address.Thanks for supporting our products! :)
Dear Seller,I received your powerbank, charged it for 8hrs till it's "full". When i unplugged it, the green battery bar is moving up and down. I thought nothig about it.I tried using it today for the first time when i was outside of home. My hp battery is at 31%, i charged it using the powerbank. But it died on me when my phone battery is at 85%!!! How can that be?? It's a 12000mah! Can you kindly please advise on this ? Regards, Leonica
Dear customer!this External Power Bank will NOT guarantee 100% performance as stated of the model capacity. Input and output will have 80% energy conversion loss of maximum capacity. Eg, Wifi usage, 3G usage, background or any application usage. Thus, it would only perform at 65%. Same goes for every model of power bank outside there.thanks
Dear Seller, I understand on what you are implying at. But the main problem is, the phone was not being used during the time it was being charged, be it wifi or 3G as i was in the movie. I don't think that goes for the same as how the rest of the 12000mah powerbanks selling outside, isn't it? I did not ask for refund or exchange, i just want to clarify about this 12000mah powerbank. But given the answer you gave me, one thing i know, i will not return for any 2nd purchase from your site/shop. Leonica.
Dear customer!Sorry , we will respond for that as your item carry on warranty.we will get you back as soon as possible.thanks!Dear customer!12000mah power bank is need to charge at least 14 hours above that can charge fully.thanks!
Dear seller,Which charger should I buy fo Galaxy S 4 & Xperia Z1? Thnz...
Dear customer!You can try with 20000 mAh power bank,pls place order now.thanks for the interest our product.
Hi, I will need the powerbank urgently for gifting. Am I able to self collect somewhere?
hi, sorry the agent dont have a self-collection point yet. thanks
Hi,Will you be restocking this and when?Thanks
Dear customer thanks.We'll not be restocked Thank you
Gosh, I love it so much. Do u have any idea when I can get it? Thanks
Hi As I know,one of our suppliers no longer production this item...O(∩_∩)O~...So.... Thank you
There isn’t any posted question about item.