- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Usable within 30 days from payment date
Cancellation : Within 1days from payment date
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3. Any change of mind from buyer's end Would like to change to other available products or does not want the item anymore.Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.Provide picture of the item to seller end.*If it's an electronic item, original seal should not be broken if any and item should not be activated. ** Once activated no refund is allowed anymoreHow to submit return or exchange from the buyer's end? Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.
Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
Dear Valued Buyers,For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.Address:33 Ubi Avenue 3,#04-19 Vertex Tower B,S(408868)Operating hours:Monday - Friday10.30am - 5.30pm* We do not operate during public holidays and weekendsThank you.
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Ordered OnePlus 5T Sandstone White , decided to go with Midnight Black instead few days later as I cant wait to get my hands on one this beast as the stocks for Sandstone White would only come around 3 - 4 weeks later. Seller replied my messages really quick and even let me change to Midnight Black. Got a confirmation call from the seller and she send it out on that very day. Will surely buy from you guys again in the future! Thank you 131Express!more review
Storage:128GB Sandstone White(+120) | Accessories:Oneplus 3 Pin adapter -Singapore plug (+$19) | Add-on fast-charge adapter:None(+S$143.90) | For Self-Collect:Kindly wait our SMS [Pre-Order for Red and White]
Bought the 128GB Lava Red set for abour $817 total?
Pretty expensive, because I was under the assumption it was a UK set.
You should inform your customers that you are flashing the OS to Oxygen.
If I knew I would have just bought from cheaper sellers.
Charging $20 for a local plug is a bit much too.more review
Storage:128GB Lava Red (+$110) | Accessories:Oneplus 3 Pin adapter -Singapore plug (+$19) | Add-on fast-charge adapter:None(+S$133.90) | Ready Stock:Kindly wait our SMS [SSWhite limited Qty left]
setting up was a breeze, transiting from iphone to oneplus is a powerpacked experience for more than half its price 👍🏻
Storage:64GB Black | Accessories:None | Add-on fast-charge adapter:None | Ready Stock:Kindly wait our SMS [SSWhite limited Qty left]
Ordered on Monday night. Arrived on Wednesday afternoon. I followed the tracking information. They collected the goods on Tuesday and immediately hang it era to the courier for delivery on Wednesday
Really impressed with the efficiency. The Q&A was very responsive as mentioned before. Thank you!
Storage:128GB Sandstone White(+120) | Accessories:None | Add-on fast-charge adapter:None(+S$120) | Ready Stock:Kindly wait our SMS [SSWhite limited Qty left]
I had this on my sights for some time now but wasn't sure if it's worth it. When the price went down during one of the promotions, I just have to get one. And OnePlus didn't disappoint! Been using it for couple weeks and everything is blazingly fast.
As for the seller, typically responsive to query and delivery was as expected - 2 days.
Model: 128 / Sandstonemore review
Storage:128GB Lava Red (+$110) | Accessories:Silicon Casing (+$4.90) | Add-on fast-charge adapter:None(+S$114.90) | Ready Stock:Kindly wait our SMS [SSWhite limited Qty left]
Storage:128GB Lava Red (+$110) | Accessories:None | Add-on fast-charge adapter:None(+S$110) | Ready Stock:Kindly wait our SMS [SSWhite limited Qty left]
Storage:128GB Sandstone White(+120) | Accessories:Oneplus 3 Pin adapter -Singapore plug (+$19) | Add-on fast-charge adapter:None(+S$143.90) | Ready Stock:Kindly wait our SMS.
Storage:128GB Lava Red (+$110) | Accessories:Oneplus 3 Pin adapter -Singapore plug (+$19) | Add-on fast-charge adapter:None(+S$133.90) | Ready Stock:Kindly wait our SMS.
When will the Sandstone white be in stock?
Dear customer,The stock will come in beginning of March.Thanks.
Hi, recently I bought a one plus 5t red from you and now I would like to enquire whether can I buy a 3pin dash charger from you?
Dear Customer,Yes sure. You can buy from us.Thank you for your support 131Express.
Thanks for your reply. May I know how can I purchase and how much is the 3 pin dash charger.
Dear Customer,The 3 pin dash charger is $19.Monday can self collect.Thank you for your support 131Express.
Hi, is it the China Version or International version? Thanks
Dear customer,Is an Asia version.Thanks.
Hi, how long warranty do you provide?
Dear customer,Warranty is 7 days manufacturers fault.Thanks.
Hi Seller,According to the OnePlus website, the 5T box comes with the following:1x OnePlus 5T1x Screen Protector (pre-applied)1x Translucent Case1x Dash Type-C Cable1x Dash Power Adapter1x SIM Tray Ejector1x Quick Start Guide1x Safety InformationCan you kindly confirm if all of the above comes with the phone?Thanks!
Dear customer,Yes the box have what u mentioned.Thanks.
Hi there,Will u be running a promo witg Qoo10 current vouchers? Thank you!
Dear customer,Currently we have coupons for the phone.Please kindly take a look at our page.Thanks.
There isn’t any posted question about item.