- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Usable within 30 days from payment date
Cancellation : Within 1days from payment date
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3. Any change of mind from buyer's end Would like to change to other available products or does not want the item anymore.Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.Provide picture of the item to seller end.*If it's an electronic item, original seal should not be broken if any and item should not be activated. ** Once activated no refund is allowed anymoreHow to submit return or exchange from the buyer's end? Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.
Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
Dear Valued Buyers,For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.Address:33 Ubi Avenue 3,#04-19 Vertex Tower B,S(408868)Operating hours:Monday - Friday10.30am - 5.30pm* We do not operate during public holidays and weekendsThank you.
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Item received on the 12th. Everything is as described. Was hoping for a round 2 pin plug though. But for its price. Tis alright.
Storage:64GB | Color:Black | Add-on fast-charge adapter:None | Stocks ETA:Stocks Arrival 10-15 Dec.
Just received my unit.
I'm unexpected will received early that what I guess.
I will buy again.
Thanks a lot .
Storage:128GB | Color:Black | Add-on fast-charge adapter:None(+S$110) | Stocks ETA:Stocks Arrival 10-15 Dec.
Fast response good deal. Smooth collection.
Phone comes quite fast, sealed, works fine. Recommended
Storage:128GB(+S$110) | Stocks ETA:Stocks Arrival 10-15 Dec.
Product is top notch, everything else sucks!
(1) super long wait for product to arrive - about 30 days!
(2) customer service person just passed the stuff and expect you to figure out yourself. Ask more questions, her face will be black like charcoal!!
(3) paying a price higher than any other sellers, advice is check other sellers' price first before you commit to buy.
(4) must beg them respond to your messages. Act as if seller is king!more review
Hi, i'm interesting to have an unit, can it invoice under name of company? Coz need for rebate IPC.If order today, when can get the phone? thanks
Dear Customer,We don't have official invoice. Just use Ooo10 order statement.Thank you.
Hi, if I were to place an order on the 14th Dec, am I able to collect it this weekend?
Dear Customer,We send SMS already. Please to check your phone.Thank you for your support 131Express.
Has the stock arrived?
Dear Customer,We send SMS to you already. You can coming to collect your items.Thank you for your support 131Express.
Hi,Are you able to provide an official receipt upon store collection?And does the set come with Android Oxygen OS?
Dear customer,We don't have official receipt. Just use Qoo10 order statement.Thank you for your support 131Express.
What's the difference between the Add-on fast charge adapter(s)?
Dear Customer,You can add-on travel adapter charger, bundle to buy more cheaper.Thank you.
What's the difference between the WC3Q3 and the X4WT?Is the phone running hydrogen or oxygen OS?
Dear Customer,1.XPower WC3Q3 travel adapter have 3 ports - 1 port QC3.0 & 2 ports 2.4A smart output2.XPower X4WT travel adapter have 4 ports - all is 2.4A smart output3.This one is oxygen OSThank you.
There isn’t any posted question about item.