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Premium mattress protector / full size TPU waterproof bed protector water proof mattress changing mat Fiber Cover Baby Cot fitted sheet (2C-02~04)
22.50

Premium mattress protector / full size TPU waterproof bed protector water proof mattress changing mat Fiber Cover Baby Cot fitted sheet (2C-02~04)


Customer who recommended this item
141 (Based on 153 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller 2016-04-20
Return & Exchange Policy Part 1 Seller 2016-04-20
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (48)

Customer Review (153)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 07, 2018 els***
Netural Aug 24, 2017 Cpa***
Highly Recommend May 07, 2017 eve***
Recommend Apr 23, 2017 lou***
Recommend Feb 23, 2017 hen***
Highly Recommend Sep 19, 2016 ari***
Recommend Sep 01, 2016 ala***
Recommend Aug 26, 2016 ken***
Highly Recommend Jul 02, 2016 daj***
Highly Recommend Jun 11, 2016 ckc***

Item Q&A(12)

Status
Question & Answer
Date
Member
Notice
Seller



4) Any change of mind from buyer's end: Would like to change to other available products
or does not want the item anymore.
Item must remain in their intact condition, or otherwise unused
with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end.
Shipping fee will be incurred from buyer's end.

How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

1) Submission of claims: Any return of exchange of items will be applicable within 7 days
upon receipt of the item.
2) Any shortage of item
or wrong item received: Provide picture of the item contents within the parcel package
Provide picture of the parcel package with the delivery information.
Shipping fee will be incurred from seller end.

3) Defective item issue: Provide picture of the defective area of the received item
Provide video of the non-functioning of the product. (For electronic products)
Shipping fee will be incurred from seller end.

Answered
2016-09-05
naz*******
User

Hi

Whats the rough weight for the king size mattress protector?
Thanks

User

hi, the weight is ard 960g. thank u

Answered
2015-12-14
l_l*******
User

HI,

I wrote few inquiry regard about how to return my goods. The goods not suitable me. Appreciate if could reply how to return the goods to u.

Please advise and revert soonest..

**Item information as below:
Order No.(Order Date) : 158584810(Dec 09, 2015 )
Delivered Date : Dec 11, 2015 
Item : Premium mattress protector / full size TPU waterproof bed protector water proof mattress changing mat Fiber Cover Baby Cot fitted sheet (2C-02~04)
Delivery Info : Qxpress / QX109329692 

Thank you.

Regards,
LiMei

User

hi we have already received the item and have already refunded the amount. thank u

Answered
2015-03-10
kkt*******
User

Hi seller, please kindly advise when my order can be deliver, as the status still showing shipping requested.

User

shipped on 10 mar but normal mail chosen. singpost pretty unreliable so the delivery guidance is 3 days to 3 wks to deliver. thkq.

Answered
2014-09-16
mis*******
User

Hi, I ordered 02 items from you.
one is a towel and the other is the mattress protector.
both are assumed to be shipped out on the 9th sept.
however I received the towel through delivery to the door on Sat,13th sept.
im puzzled as I dont remember paying for courier fees.
where is my mattress protector then?
Pls reply.
Tq.

User

Hi you paid for normal mail but we upgraded your order to courier service. We are so sorry that we may have overlook your order, we will resend the mat out today. thank u.

Answered
2014-08-29
ahl*******
User

Hi Seller,

When wld new stocks cme in for the item above?

Thanks!

User

hi not so soon. u may wan to consider other range of our changing mats. thank u.

Answered
2014-07-31
eel*******
User

When will you have stock of the EQ series mattress protector?
I'm looking for a Queen size piece.

Thanks.

User

hi it is in stock. just updated the invenotory. thkq.

Answered
2014-07-28
gur*******
User

Is this item still available?

User

hi yes it is.

Answered
2014-06-07
fre*******
User

Im interested in type AL-C07? Do you sell this type?

User

hi so sorry currently oos.

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