★price adjusted daily★Funnimals nado travel Play Mat / Picnic Mat for Family Outing Party (2F-14)
10 items sold
3.00

★price adjusted daily★Funnimals nado travel Play Mat / Picnic Mat for Family Outing Party (2F-14)


Customer who recommended this item
1058
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (478)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 19, 2019 ste*** (SG SG)
Highly Recommend Jan 30, 2019 jes*** (SG SG)
Highly Recommend Jan 23, 2019 And*** (SG SG)
Highly Recommend Jan 17, 2019 sop*** (SG SG)
Highly Recommend Jan 16, 2019 suc*** (SG SG)
Netural Jan 06, 2019 bfd*** (SG SG)
Highly Recommend Dec 19, 2018 eve*** (SG SG)
Highly Recommend Dec 16, 2018 Hui*** (SG SG)
Highly Recommend Nov 21, 2018 Shz*** (SG SG)
Highly Recommend Oct 23, 2018 jes*** (SG SG)

Item Q&A(89)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    B@B
  • Notice

    Return & Exchange Policy Part 1

    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    B@B
  • Answered
    Question
    ora******* 2019-01-30
    Answer
    hi for qxpress delivery guide line is 2-4 working days after we have ship out the item on the next working day. we cant confirm the delivery with you as the delivery is not done by us. thank you and sorry for any inconvenience caused.
    B@B 2019-01-30
  • Answered
    Question
    goo******* 2018-12-22
    Answer
    hi, we only recommend surface cleaning with wet cloth. thank you
    B@B 2018-12-24
  • Answered
    Question
    int******* 2018-10-31
    Answer
    Private Enquiry
    B@B 2018-10-31
  • Answered
    Question
    weg******* 2018-10-05
    Answer
    Private Enquiry
    B@B 2018-10-05
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    est******* 2018-09-03
    Answer
    hi, qxpress already left our premises therefore we only able to ship it out tml. qxpress takes 2-4 working days to deliver. thank u
    B@B 2018-09-03
  • Answered
    Question
    xhi******* 2018-08-29
    Answer
    hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u
    B@B 2018-08-30
  • Answered
    Question
    jac******* 2018-08-24
    Answer
    hi, those are customize design so it will take awhile to restock. thank u
    B@B 2018-08-24
  • Answered
    Question
    kha******* 2018-08-13
    Answer
    hi, system shown normal mail has been chosen. for normal mail it take 3days to 3weeks to be delivered. item has been shipped out on 6aug . please give singpost some time to deliver them to you as theres high chances of mail delay for singpost. at the same time, we would like to encourage our customer to make use of qxpress delivery in future as we only charge $3.25 regardless on the numbers of item that you purchase and for their delivery guide line is 2-4 working days after we have process the order on the next office hour. thank you.
    B@B 2018-08-14
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