MK DIGITAL MALL
MK DIGITAL MALL SG Join Fellow
23,052 Fellows
GOOD MINISHOP RATE 90%
14.48

Professional 2-in-1 Ionic Pet Hair Dryer cum Brush


Customer who recommended this item
3
Customer Satisfaction Score
92%
  • Product 70%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
PRODUCT WARRANTY Seller Dec 13, 2016
How do I file for exchange/replacement/refund? Seller Apr 20, 2016
BULK ORDERS Seller Oct 16, 2015
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Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Professional 2-in-1 Ionic Hair Dryer cum Styler ★ Hot and Warm Air ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Netural May 26, 2019 jin*** (SG SG)
Recommend May 05, 2019 mar*** (SG SG)
Recommend Apr 26, 2019 jac*** (SG SG)

Item Q&A(1)

Status
Question & Answer
  • Notice

    PRODUCT WARRANTY

    ALL ITEMS COME WITH 6 MONTHS PRODUCT WARRANTY (1-TO-1 EXCHANGE WITHIN 7 DAYS OF PURCHASE). THE WARRANTY DOES NOT COVER MALFUNCTIONS ARISING FROM :

    1. DAMAGES AS A RESULT OF OPERATION AND MAINTENANCE WHICH ARE NOT ACCORDING TO THE USER GUIDE

    2. ABRASION, CORROSION & DISCOLORATION DUE TO WEAR & TEAR AFTER REGULAR USAGE

    PLEASE LIASE WITH SELLER VIA Qoo10 INQUIRY REGARDING ANY WARRANTY CLAIM
    MK DIGITAL MALL
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end
    MK DIGITAL MALL
  • Notice

    BULK ORDERS

    We offer special price for bulk orders with free logo customization (if applicable). Please email us at qoo10.sales@mkdigitalmall.com regarding your order requirements. Thank you.
    MK DIGITAL MALL
  • Notice

    SINGPOST NORMAL MAIL DELIVERY INFORMATION

    For SingPost normal mail, the postman will deliver the parcel to your letterbox. For office address, please check if postman delivers to your office letterbox/office mailroom or building reception and ensure the address you provide has the correct information for successful delivery. No tracking is available for normal mail and there is risk of lost mail. Postman delivery is on working days only excluding weekends and public holidays and usually in the daytime. No specific timing arrangement is available.
    MK DIGITAL MALL
  • Notice

    TERMS OF PURCHASE

    (1) Missing delivery via Singpost normal mail :
    MK Digital Mall provided the option of Singpost normal mail to help our customers save on shipping cost. However, we advise customers to choose Singpost registered mail option for traceability purpose. Based on our records to date, Singpost normal mail has a 99% reliability rate (there is a 1% chance of missing delivery). All customers who choose Singpost normal mail should be aware that it is not traceable and parcel(s) might take up to 2 weeks to deliver.

    (2) Exchange/ Refunds :
    Exchange/Refunds are allowed within 7 days of purchase date. Items must be returned in original condition. Damaged item/ opened package will not be accepted. Customers need to give prior notice regarding their intention and will bear the cost of return shipping. Exchange/ Refunds will only be processed upon receipt of the returned item
    MK DIGITAL MALL
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    MK DIGITAL MALL
  • Answered
    Question
    Ire******* 2019-07-08
    Answer
    Hi, 6 month warranty for this product, Thank you.
    MK DIGITAL MALL 2019-07-10
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How to Return/Exchange