Discount Loft
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3,682 Fellows
POWER MINISHOP RATE 90%
[PUMA] PERFORMANCE SERIES
74.7

PUMA[PUMA] PERFORMANCE SERIES

  • Retail Price
    US$97.10
    Q-Price
    US$74.70
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic

    Qprime - US$19.90

    Overseas Shipping
    United States -US$19.90~ See more
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Customer who recommended this item
76
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 29, 2016
Manufacturer/
Place of origin
PUMA / Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (42)

Show My List

Customer Review (36)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 09, 2018 liy***
Highly Recommend Dec 05, 2018 chi***
Highly Recommend Dec 03, 2018 eun***
Highly Recommend Dec 02, 2018 can***
Recommend Dec 02, 2018 vde***
Highly Recommend Dec 01, 2018 pin***
Highly Recommend Nov 21, 2018 gua***
Highly Recommend Nov 15, 2018 mym***
Highly Recommend Nov 15, 2018 cha***
Highly Recommend Nov 14, 2018 spi***

Item Q&A(20)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Discount Loft
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Discount Loft
  • Answered
    Question
    ss_******* 2018-12-14
    Answer
    We apologize for the inconvenience.
    Discount Loft 2018-12-15
  • Answered
    Question
    sam******* 2018-12-10
    Answer
    This is currently out of stock and we are still not certain if we will still be able to get this on stock. However we have other models that might interest you. Let me know, I'll be happy to check the availability for you.
    Discount Loft 2018-12-10
  • Answered
    Question
    Cho******* 2018-12-06
    Answer
    Hello,

    Thank you for your recent purchase and I am so sorry for the delay. We are currently processing your order and we will ship it out ASAP.

    Again, I'm so sorry for any inconvenience this might have caused you. Let me know if I can assist you with anything else.

    Best Regards,
    Discount Loft 2018-12-06
    Question
    I will be travelling away end next week. Appreciate you can deliver before then. Alternatively, seek if I can do my own collection at your shop Hillion mall?
    Answer
    This is currently out of stock and we are still not certain if we will still be able to get this on stock. However we have other models that might interest you. Let me know, I'll be happy to check the availability for you. Thanks.
    Question
    Really feel disappointed of your reply.
    Btw how about model 18909403 same size as before UK9.
    Please let me know asap, as I will travel away for vacation soon and no one at home to receive goods. Thanks.
    Question
    Hi if you don't have above mentioned, alternatively 19044303 will be fine too. Hope to hear from you soon.
    Answer
    Hi,
    That models are out of stock also.
    We apologize but the last batch of shoes that we received are damaged and we don't want to send damaged good to our clients.
    Pls bear with us. thanks
    Question
    Hi Seller, i can bear with your problem, but you also must advise me your next step of action.
    Maybe you should tell me list of model you have in stock. Rather then asked my choice.
    Hope to hear from your reply asap, so can decide if i can accept your offer model.
    Alternatively you can advise me your next step of action.
    Question
    Hi since no reply on your end, already apply cancellation item.
    Answer
    Do you have any other model in mind that you would like me to check? you can exchange for a different model. Let me know which model you like Nand I will check the availability for you.
  • Answered
    Question
    kil******* 2018-12-05
    Answer
    Hello,

    Thank you for your recent purchase and I am so sorry for the delay. We are currently waiting for the new stocks of this model. New stocks will arrive this week, we will ship it as soon as we receive it.

    Again, I'm so sorry for any inconvenience this might have caused you. Let me know if I can assist you with anything else.

    Best Regards,
    Discount Loft 2018-12-06
  • Answered
    Question
    sam******* 2018-12-05
    Answer
    Hello,

    Thank you for your recent purchase and I am so sorry for the delay. We are currently processing your order and we will ship it out ASAP.

    Again, I'm so sorry for any inconvenience this might have caused you. Let me know if I can assist you with anything else.

    Best Regards,
    Discount Loft 2018-12-06
  • Answered
    Question
    ria******* 2018-12-03
    Answer
    Hello,

    Thank you for your recent purchase and I am so sorry for the delay. We are currently processing your order and we will ship it out ASAP.

    Again, I'm so sorry for any inconvenience this might have caused you. Let me know if I can assist you with anything else.

    Best Regards,
    Discount Loft 2018-12-05
    Question
    May I know the estimated time/date for order arrival please? The status still says Shipping requested.
    Answer
    We will be receiving new stocks tomorrow if there won't be any delay. We will start processing the order and shipping it as soon as we receive the new stocks
    Question
    Hi there, the status still has not changed at all since I ordered it on 27 Nov. It's almost 2 weeks now and I don't think this is acceptable. Please advise when I will receive the item, or else I'd like a full refund please, thanks.
    Answer
    This is currently out of stock and we are still not certain if we will still be able to get this on stock. However we have other models that might interest you. Let me know, I'll be happy to check the availability for you. Thanks
  • Answered
    Question
    cjr******* 2018-11-27
    Answer
    Private Enquiry
    Discount Loft 2018-11-28
  • Answered
    Question
    dee******* 2018-11-27
    Answer
    Hello!

    Thank you for your recent purchase and getting in touch with us regarding your concern. Please be advise that exchange are done via Hillion Mall Hub. Let me know if you would like to proceed with the exchange process on our Hillion Mall Hub and I will send you further instructions on how to process an exchange.

    Kindly provide the following informations as well.

    Name:
    Shoe Model:
    Shoe size for replacement:

    Let me know of your desicion.

    Best Regards,
    Love
    Discount Loft 2018-11-27
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Policy & Notice
How to Return/Exchange