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[Q-commerce★Mercury Dream Standing Case★Galaxy Note 9/S9/S8/Plus/S7/Edge/iPhone X/8/7/Plus Casing
3 items sold
6.7

[Q-commerce★Mercury Dream Standing Case★Galaxy Note 9/S9/S8/Plus/S7/Edge/iPhone X/8/7/Plus Casing


Customer who recommended this item
67
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Q-commerce★Mercury Dream Standing Case★Galaxy Note 9/S9/S8/Plus/S7/Edge/iPhone X/8/7/Plus Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (22)

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Customer Review (69)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 19, 2018 alv*** (SG SG)
Highly Recommend Dec 04, 2018 Alv*** (SG SG)
Highly Recommend Nov 22, 2018 Lon*** (SG SG)
Highly Recommend Oct 22, 2018 ark*** (SG SG)
Not Recommend Sep 09, 2018 stu*** (SG SG)
Highly Recommend Sep 07, 2018 war*** (SG SG)
Highly Recommend Sep 06, 2018 sac*** (SG SG)
Highly Recommend Sep 01, 2018 ym1*** (SG SG)
Recommend Aug 14, 2018 mfa*** (SG SG)
Highly Recommend Jul 12, 2018 ele*** (SG SG)

Item Q&A(3)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    Eri******* 2018-08-28
    Answer
    Private Enquiry
    Q-commerce 2018-08-28
  • Answered
    Question
    hui******* 2018-06-26
    Answer
    Private Enquiry
    Q-commerce 2018-06-27
  • Answered
    Question
    hai******* 2018-05-30
    Answer
    Hi Customer,
    Your order can not be search. Please tell me your order number. Thanks.
    Q-commerce 2018-05-30
    Question
    Hi.. haven’t order yet.. just inquire for shipping..if you can ship today will place order now.. thx
    Answer
    Hi Customer,
    We are finish the order at 8:00 am everyday. And we are closed on weekends and holidays. If you order now, the item will be shipped tomorrow. Qxpress It takes 2~3 Business days in usual. Please check the delivery notice at the top of the product page. Thanks.
    Question
    ok..i hv done my part order no, 258958793. pls ship asap. thanks
    Answer
    Ok. We will do our best to deliver fast. Thanks.
    Question
    Hi.. I saw your shipping schedule by 02 June 2018 ..so are you start ship the item by 2 June ? If yes I hv to cancel the order that I do not like Long processing.
    Question
    Pls let me know if no stock or unable to ship by today.. I hv to cancel order before 7pm
    Answer
    Dear Customer
    The item has been shipped.
    Your shipping status will be updated soon, and a shipping contact will be assigned.
    I will request a fast delivery.
    Thank you.
    Question
    Thanks
    Answer
    Thanks.
    Question
    Hi .. shipping status haven’t change.. hv u shipped the item? Can Pls provide tracking no? Tks
    Answer
    Hi Customer,
    Delivery status has changed. The product you ordered is expected to arrive by tomorrow. Thanks.
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange