Kinohimitsu
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Kinohimitsu Marine Collagen 6mth supply [Collagen Type 1 n 3 Skin Joint] *Halal Certified* Fat Free
22 items sold
220.00

KinohimitsuKinohimitsu Marine Collagen 6mth supply [Collagen Type 1 n 3 Skin Joint] *Halal Certified* Fat Free

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Customer who recommended this item
1431
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
*IMPT NOTICE* Refunds/Returns (PLS READ) Seller May 07, 2018
Return & Exchange Policy. Seller Apr 12, 2016
Reviews Seller Jun 30, 2015
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Manufacturer/
Place of origin
Kinohimitsu / Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (765)

Customer Review (1,460)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 16, 2018 she***
Highly Recommend Aug 09, 2018 jas***
Highly Recommend Aug 07, 2018 bot***
Highly Recommend Aug 04, 2018 jac***
Highly Recommend Aug 03, 2018 tak***
Highly Recommend Aug 01, 2018 jes***
Highly Recommend Jul 29, 2018 eli***
Highly Recommend Jul 24, 2018 zen***
Highly Recommend Jul 20, 2018 cra***
Highly Recommend Jul 20, 2018 cha***

Item Q&A(144)

Status
Question & Answer
  • Notice

    *IMPT NOTICE* Refunds/Returns (PLS READ)

    Dear Customers,

    Please note that near expiry items are non-refundable and non-exchangeable as expiry are clearly stated in all Clearance Listings.
    It is the responsibility of customers to double check product expiry dates and ongoing deals before making their purchase.
    Kinohimitsu managed by Beauty & Wellness Official Distributor reserves the right to reject requests from customers and will not be liable for any issues that may arise.
    We appreciate your kind understanding.
    Kinohimitsu
  • Notice

    Return & Exchange Policy.

    Return & Exchange Policy
    By purchasing from Beauty & Wellness, you accept and agree to be bound by and comply with our policies.

    - Submission of claims -
    Only applicable within 7 days upon receiving of the item

    Only applicable to:
    - Shortage of item or wrong item received -
    Required document:
    (A) Picture of the items within the parcel package
    (B) Picture of the parcel package with the delivery information
    Shipping fee will be incurred from seller end

    - Defective item -
    Required document:
    (A) Picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    - How to submit return or exchange from the buyer's end? -
    Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We'll assess the claim issue with the provided picture and inform on the progress.
    Kinohimitsu
  • Notice

    Reviews

    Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.
    Kinohimitsu
  • FAQ

    Can pregnant/breastfeeding women take this product?

    Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.
    Kinohimitsu
  • FAQ

    When can I expect to receive my order?

    Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)
    Kinohimitsu
  • FAQ

    Can I request for delivery during a specific timing?

    Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it. If you like to have a specific delivery timing or same day delivery. please choose QxQuick as your preferred shipping.
    Kinohimitsu
  • FAQ

    How can I check the delivery status/ shipping date of my items?

    Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.
    Kinohimitsu
  • FAQ

    *IMPT NOTICE* Orders/Enquiries & Operating hours

    Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.
    Kinohimitsu
  • Answered
    Question
    han******* 2018-07-22
    Answer
    Dear customer,
    Do let us check with the relevant department then we will get back to you.

    Cheers,
    Kinohimitsu Team

    .
    (Jul 23, 2018 17:48)
    Kinohimitsu 2018-07-23
  • Answered
    Question
    nok******* 2018-07-07
    Answer
    Dear customer,
    Marine Collagen contains 5,000 mg of marine collagen peptide which is suitable for 30 years old and above. For teenagers, we do not encourage to consume collagen drinks as their body are still able to produce collagen. We usually recommend customer start to replenish collagen in mid twenties.

    Cheers,
    kinohimitsu Team
    Kinohimitsu 2018-07-09
  • Answered
    Question
    rsh******* 2018-06-22
    Answer
    Dear customer,
    The expiry date is Dec 2019

    Cheers,
    Kinohimitsu Team
    Kinohimitsu 2018-06-22
  • Answered
    Question
    zha******* 2018-06-14
    Answer
    Dear customer,
    We would suggest to use chilled or room temperature water fro Marine Collagen.

    Cheers,
    Kinohimitsu Team
    Kinohimitsu 2018-06-14
  • Answered
    Question
    ash******* 2018-06-09
    Answer
    Dear customer
    The expiry date is Dec 2019.

    Cheers,
    Kinohimitsu Team
    Kinohimitsu 2018-06-11
  • Answered
    Question
    lee******* 2018-06-08
    Answer
    Dear customer,
    Our suggested daily serving size is one scoop (5000 mg Marine Collagen) per day for > 25 years old.

    Cheers,
    kinohimitsu Team
    Kinohimitsu 2018-06-08
  • Answered
    Question
    rsh******* 2018-06-03
    Answer
    Dear customer, we've replied to your query in another thread. Thanks!
    Kinohimitsu 2018-06-04
    Question
    Thku
    Answer
    You are welcome!
  • Answered
    Question
    rsh******* 2018-06-03
    Answer
    Dear customer
    The expiry date is Dec 2019

    Cheers,
    kinohimitsu team
    Kinohimitsu 2018-06-04
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Policy & Notice
How to Return/Exchange