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Quality Luxury dress and shirt / Chiffon / Lace/ Cotton /New Arrival* Bernabeu
16.90

Quality Luxury dress and shirt / Chiffon / Lace/ Cotton /New Arrival* Bernabeu


Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(3)

Status
Question & Answer
  • Answered
    Question
    ade******* 2013-10-15
    Answer
    Dear customer,
    The goods have been sent out.Chinapost registered airmail will takes about 3-4 weeks.
    I just query for you, has a track record.
    tracking number:RB434542633CN
    Query the address: http://www.17track.net/cn/result/post.shtml?nums=RB434542633CN
    Thank you for your support.
    Regards
    Bernabeu 2013-10-15
  • Answered
    Question
    ame******* 2013-07-31
    Answer
    Dear Customer,
    We are willing to change for you.
    1) First of all Please email us (liut0007@hotmail.cn) the following information to check your orders and confirm the delivery address

    a) Customer name:
    b) Customer Delivery address:
    c) Customer contact no.:
    d) Date of Delivery:
    e) Gmarket order no. (or Cart no.)
    f) Exchange item(s):
    1) from ??? to ???
    2) from ??? to ???
    3) from ??? to ???
    4) from ??? to ???
    *We can’t provide any meet-up or self-collection due to time constraint and seek for your understanding.
    *The exchange request should be within 1 week from the delivery date, otherwise it will be rejected.
    *The total amount of the exchange items should not be less than the total amount of the return items, the excessive amount will be ignored if it happens.
    *Please take note any return mail (bernabeu) without following missweet shop procedure will be rejected.

    thanks and good day:)
    Bernabeu 2013-07-31
    Question
    Hello,

    Thank you. I've sent the email. However, how do i send the dresses back to you? Thanks!
    Answer
    Hi,
    We have sent the information to you.
    Thank you again for your support.
    Question
    Hello,

    May I ask where did you send that information? I did not receive instructions to send the dresses back. Furthermore, when I try to email the email given to me by you, using my hotmail account, it keeps bouncing back and I'm unable to send the email. I've used my gmail to send the email. Can you please check if the email has reached you? My email is (yatokagami@gmail)

    Thank you for your patience with this matter.
    Answer
    Hi
    I here have not received your email, you can try again sent to my email.liut0007@hotmail.com
    In addition I also try to send email to your email, please check if received
    Question
    Hello,

    I've sent you the email with the information you need. Can I know what should I do next? Thanks.
    Answer
    Hi
    I have send you email the shipping address and details, pay attention to check,
    Good day
    Question
    Hi,

    I noticed that we would have to pay for the shipment when you are sending the item back to us. How are we going to do that?

    Thanks!
    Answer
    Dear customer,
    When we received your return, We will arrange shipment for you immediately.
    from our side to Sin is 7S$.
    You can top-up in here
    ( http://list.qoo10.sg/item/POSTAGE/411386804?sellerview=on ).
    Choose the Item Qty 7.
    After place order, please leave a message to us.
    thanks~
    Question
    Hello,

    I already have sent the item to my post office. I hope we are still within the 1 week exchange.

    As for the resending of the package from you to me again, will the shipping I pay for be registered?

    Thanks for your patience!
    Answer
    Dear customer,
    Please first top-up shipping costs(S$7),When we received your return to clothes, we will immediately send a new size for you.
    thanks~
    Question
    Hi,

    I've noticed that my item has reached China and you might be expecting it soon. When you do send it back, will be it registered? and when can I receive the dresses?
    Answer
    Hi,
    I received your return today,I received your return today, but I'm very sorry, TZ3541 no XL size, because many factories are here in the fall and winter, summer dress size is not very full, you see can change the other, we have new products recently oh,
    Good day,
    Question
    Hi
    Can you send me the URL so that I can re-choose other dress.
    Answer
    Hi,
    http://list.qoo10.sg/item/QUALITY-LUXURY-DRESS-AND-SHIRT/410630471?sellerview=on
    Looking forward to your reply as soon as possible,
    Best wishes,
    Question
    Hi, I have selected WS1071,size L, please advise what should I do next. Do I have pay anymore money?
    Answer
    Hi,
    Thank you for your reply, this is ok, the dress in stock can arrange delivery soon, just WS1071 more expensive than TZ3541 s $5, need to replenish price difference oh,
    Thank you again for your support and understanding,
    Best wishes,
    Question
    Hi Please advise how do I pay the $5, can you show the the step or URL that I can make payment
    Answer
    Hi,
    You can top-up in here
    ( http://list.qoo10.sg/item/POSTAGE/411386804?sellerview=on ).
    Choose the Item Qty 5.
    After place order, please leave a message to us.
    thanks~
    Question
    Hi, I have done just done the payment of $5. Please advise when will I get the dress. Have they shipped out the 1st dress.
    Thank you.
    Answer
    Hi,
    I have received your message, we will arrange shipment, two dress shipped together, a week is expected to receive, thank you for your understanding,
    Good wishes,
  • Answered
    Question
    ame******* 2013-07-27
    Answer
    hi,
    The goods have been sent out.Chinapost registered airmail will takes about 3-4 weeks.
    I just query for you, has a track record.
    tracking number:RB255270776CN
    Query the address: http://www.17track.net/cn/result/post.shtml?nums=RB255270776CN
    Thank you for your support.

    Bernabeu 2013-07-28
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