All My Stuffs
All My Stuffs Join Fellow
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POWER MINISHOP RATE 90%
【QV】FOR SENSITIVE SKIN★QV Wash/Gentle Wash/Skin Lotion/Cream[1 litre/500ml]
237 items sold
13.5

【QV】FOR SENSITIVE SKIN★QV Wash/Gentle Wash/Skin Lotion/Cream[1 litre/500ml]


Customer who recommended this item
2126
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 22, 2016
Manufacturer/
Place of origin
Australia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description GOOD FOR SENSITIVE SKIN●DERMATITIS●ECZEMA●DRY SKIN
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,039)

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Customer Review (1,843)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2019 pwe*** (SG SG)
Highly Recommend Mar 23, 2019 ser*** (SG SG)
Recommend Mar 22, 2019 nic*** (SG SG)
Highly Recommend Mar 22, 2019 ter*** (SG SG)
Highly Recommend Mar 22, 2019 bee*** (SG SG)
Highly Recommend Mar 21, 2019 yv.*** (SG SG)
Highly Recommend Mar 21, 2019 kar*** (SG SG)
Highly Recommend Mar 21, 2019 chi*** (SG SG)
Highly Recommend Mar 20, 2019 viv*** (SG SG)
Highly Recommend Mar 20, 2019 e_t*** (SG SG)

Item Q&A(101)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Do take note that ALL items from All My Stuffs are strictly non-returnable and refundable.
    Please double check before checkout. Thank you.

    -All My Stuffs
    All My Stuffs
  • Processing
    Question
    Cel******* 2019-03-17
    Answer
    Dear Customer, kindly visit our retail outlets (https://www.venusbeauty.com.sg/locator/) to check on the product as we do not have access to the warehouse. Thank you
    All My Stuffs 2019-03-17
    Question
    But what if the products i received has shorter expiry or near expiry after checking with the stores? Like you mentioned, goods are despatched from yr warehouse so cannot be the same batch. Can I return with full refund?
    Answer
    Dear customer, can you kindly provide us with the following images to assist with the investigation: 1. Image(s) of shipping labels pasted on the carton box 2. Image(s) of the products that you have received 3. Image(s) of the expiry date printed on the bottle(s) We will check and get back to you again once we have received the required information. Thank you.
  • Answered
    Question
    gby******* 2019-03-12
    Answer
    Hi, at the shipping rate there, u need to select Qprime $3.99 means delivery via Qxpress. And u also need to select store pickup option. That option is a reminder for customers who have selected store pickup.

    U can confirm with us once u have placed your order. We will help u verify if you have selected delivery or store pickup. Thank you.
    All My Stuffs 2019-03-12
    Question
    My order no: 291559436 please deliver by Qxpress. Why are u confusing buyer by such system. The timing should indicate at the point when buyer chooses from store pick up . Thanks
    Answer
    As indicated the estimated pickup date by Qxpress is Mar 14th. U will receive an email notification once your parcel has a tracking no.
  • Answered
    Question
    sot******* 2019-03-09
    Answer
    Hi, delivery option is still available. The option is just a reminder for customers who have selected store pickup. Just select as per normal.
    All My Stuffs 2019-03-11
    Question
    But I can’t process the order unless is click “self pick up”.

    I am ask to “complete option” , which is click on “self pick up”
    Question
    Fyi
    Answer
    If u have selected Qprime $3.99, then please rest assured that your order will be delivered to you. Anyway, u still need to select that option. That option is just a reminder for customers who have selected store pickup.
    Question
    Ok. U mean i have to select both Qprime delivery & Store pick up; it is understood as delivery ?
    Answer
    At the shipping rate there, u need to select Qprime $3.99 means delivery via Qxpress. And u also need to select store pickup. U can confirm with us once u have placed your order. We will help u verify if you have selected delivery or store pickup. Thank you.
    Question
    Okok tqvm i will do that.
    Bcos i have bad experience with other seller So just want to be sure.
    Answer
    Noted
  • Answered
    Question
    she******* 2019-03-08
    Answer
    Private Enquiry
    All My Stuffs 2019-03-08
  • Answered
    Question
    eud******* 2019-03-08
    Answer
    Private Enquiry
    All My Stuffs 2019-03-11
  • Answered
    Question
    tst******* 2019-03-05
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
    All My Stuffs 2019-03-07
  • Answered
    Question
    jar******* 2019-03-02
    Answer
    Private Enquiry
    All My Stuffs 2019-03-04
  • Answered
    Question
    kim******* 2019-02-28
    Answer
    Dear customer, we are sorry but we are not sure when there will be stocks. Kindly check back regularly as we will update when new stocks are in. Thank you for your support.
    All My Stuffs 2019-03-04
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Address
4 TOH TUCK LINK VENUS BEAUTY PTE LTD 4 TOH TUCK LINK, VENUS BEAUTY BUILDING

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