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[RB] Vanish Napisan powder 3kg |Removes stubborn stains -Stocks from Singapore
15.40

RBHome[RB] Vanish Napisan powder 3kg |Removes stubborn stains -Stocks from Singapore

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Customer who recommended this item
205
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Reckitt Benckiser Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (116)

Customer Review (139)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 01, 2018 rab***
Highly Recommend Sep 25, 2018 han***
Highly Recommend Sep 20, 2018 ken***
Highly Recommend Sep 19, 2018 tad***
Highly Recommend Sep 19, 2018 tst***
Highly Recommend Sep 18, 2018 lee***
Highly Recommend Sep 18, 2018 lee***
Highly Recommend Sep 18, 2018 zih***
Highly Recommend Sep 16, 2018 jas***
Highly Recommend Sep 16, 2018 ame***

Item Q&A(21)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    low******* 2018-09-11
    Answer
    Dear Customer,

    We are truly sorry about this. Thank you
    Qoolife Mall 2018-09-12
  • Answered
    Question
    lis******* 2018-09-11
    Question
    My order number is : 273622460
    Answer
    Dear Customer, we noticed that you've cancelled your orders. We hope to see you again. Thank you! QooLife Team
    Qoolife Mall 2018-09-12
  • Answered
    Question
    a78******* 2018-09-11
    Answer
    Dear Customer,

    We are truly sorry about this. You will receive items today afternoon, or tomorrow morning
    Qoolife Mall 2018-09-12
  • Unanswered
    Question
    low******* 2018-09-11
    Answer
    Dear Customer, We deeply apologize due to the delay in our supplier shipment. We can only mail out all orders to reach you by this week. Please let us know if you would like to wait or cancel your order. We are truly sorry about this.
    Qoolife Mall 2018-09-12
    Question
    Hi seller, I dont mind waiting for the item. But I have already clicked cancel/refund because I didnt hear from you. How do I go about it now? And does the shipment sent out by this week still includes the free white kettle? I am actually getting it for my parents. Asked them to wait at home yesterday and they were disappointed it never came. Hope to hear from you asap how do I go about it now that I have clicked cancel/refund. Thanks
  • Answered
    Question
    dor******* 2018-09-11
    Answer
    Dear Customer, apology on the late reply. Can we have your order number please? This is to assist you in our investigation. Thank you! QooLife Team
    Qoolife Mall 2018-09-11
  • Answered
    Question
    a78******* 2018-09-10
    Answer
    Dear Customer, can we have your order number please? This is to assist you in our investigation. Thank you! QooLife Team
    Qoolife Mall 2018-09-11
  • Answered
    Question
    pur******* 2018-09-08
    Answer
    Private Enquiry
    Qoolife Mall 2018-09-12
  • Answered
    Question
    kat******* 2018-09-07
    Answer
    Dear Customer,

    Yes that is correct. We are truly sorry for the delay
    Qoolife Mall 2018-09-10
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Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03

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Policy & Notice
How to Return/Exchange