Dear Customer,
Thank you for shopping with us.
If you receive a missing or wrong item, please contact us with all photos of the item received include Box or plastic bag with Waybil according to the "Shipping Instructions" listed at the bottom of the ITEM page.
If you send us a message without any pictures, we cannot process it. *We do not process refund/cancellation/exchange requests without photos or any evidence due to inconvenience or annoyance.
Therefore, Please note that this is to accurately prevent mistakes or accidents between the seller and the buyer.
Also, Our operation Hours as below.
Weekdays (Mon to Fri) - 9:00AM to 6:00PM. *Closed on weekends and public holidays.*
Thank you for understanding.
We will continue to strive for better service.
Have a great day ahead.
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