★READY STOCK★PREMIUM CNY Traditional Chinese Costumes Cheongsum Boys Girls★Qipao
7.60

★READY STOCK★PREMIUM CNY Traditional Chinese Costumes Cheongsum Boys Girls★Qipao


Customer who recommended this item
510
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Return and Exchange Policies Seller May 12, 2016
"Join Fellow" on our store for daily promotions! :) Seller May 15, 2015
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Premium quality cute CNY clothing for your little ones! :)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (179)

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Customer Review (494)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 03, 2019 twe*** (SG SG)
Highly Recommend Feb 26, 2019 c4n*** (SG SG)
Highly Recommend Feb 23, 2019 cel*** (SG SG)
Highly Recommend Feb 14, 2019 sho*** (SG SG)
Highly Recommend Feb 11, 2019 eec*** (SG SG)
Highly Recommend Feb 11, 2019 jos*** (SG SG)
Highly Recommend Feb 10, 2019 ste*** (SG SG)
Highly Recommend Feb 07, 2019 suz*** (SG SG)
Highly Recommend Feb 03, 2019 hol*** (SG SG)
Recommend Feb 03, 2019 shi*** (SG SG)

Item Q&A(126)

Status
Question & Answer
  • Notice

    Return and Exchange Policies

    Submission of claims: Any return of exchange of items will be applicable within 7 days upon receipt of the item.
    1) Any shortage of item or wrong item received: Provide picture of the item contents within the parcel package to email AnnAnnSG@gmail.com. Shipping fee will be incurred from seller end.
    2) Defective item issue: Provide pictures of the defective area of the received item to email AnnAnnSG@gmail.com. Exchanges are available. Shipping fee will be incurred from seller end.
    3) Any change of mind from buyer's end: Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached. Provide picture of the item to seller end at email AnnAnnSG@gmail.com. Shipping fee will be incurred from buyer's end.
    Ann&Ann
  • Notice

    "Join Fellow" on our store for daily promotions! :)

    Hi dearies, do "FOLLOW" our store on Qoo10 and check back for daily promotions! =D
    We will launch TIME SALES at different timings and for different products daily, do stay tuned for more penny savings!
    We will donate regularly to charity organisations from our profits, do check out our Facebook page www.facebook.com/AnnAnnSG and be our Facebook fans to keep in touch! =D

    TIP: You can check back the stores you are following at your Q Box under "FOLLOWING"! =D
    Ann&Ann
  • FAQ

    I have not received my items via Singpost normal postage, would you be able to check for me and advise when I can receive my items?

    Hi dearies, we do send you a message via Qoo10 and email after posting your parcel at the post office. That is also the same day your items were sent out. If you had opted for Singpost normal postage, please note that the parcel does not come with a tracking number and we are not responsible should the parcel be lost due to Singpost’s negligence. Lost parcels happen especially when the postman may accidentally place your parcel in the wrong letterbox. Delivery lead time ranges from 2 working days to 3 weeks. Singpost normal delivery is a cheap non-traceable delivery mode, which we offer to customers who would like to bear the risk, please kindly take note. Do opt for Qxpress courier delivery which will reach you within 2-4 working days, and we do offer this delivery mode absolutely FREE with a minimum purchase for most items. Thanks for your support! =)
    Ann&Ann
  • FAQ

    How long does Singpost Normal Postage or Qxpress parcels take to reach me?

    Hi dearies, Singpost normal postage is NOT trackable and there is a possibility of your parcel being lost. This is especially true if your parcel is bulky and does not fit into your letterbox. Please choose Qxpress courier delivery as there is a tracking number and Qxpress will take full responsibility of item cost if parcel is lost. Please note that any lost or damaged items via Singpost normal postage will not be deemed responsible by us. Hence, please choose Qxpress and look our for our FREE SHIPPING promotion. Thank u for your kind support! :)
    Ann&Ann
  • FAQ

    I have not received my items via Singpost normal postage, would you be able to check for me and advise when I can receive my items?

    Hi dearies, we do send you a message via Qoo10 and email after posting your parcel at the post office. That is also the same day your items were sent out. If you had opted for Singpost normal postage, please note that the parcel does not come with a tracking number and we are not responsible should the parcel be lost due to Singpost’s negligence. Lost parcels happen especially when the postman may accidentally place your parcel in the wrong letterbox. Delivery lead time ranges from 2 working days to 3 weeks. Singpost normal delivery is a cheap non-traceable delivery mode, which we offer to customers who would like to bear the risk, please kindly take note. Do opt for Qxpress courier delivery which will reach you within 2-4 working days, and we do offer this delivery mode absolutely FREE with a minimum purchase for most items. Thanks for your support! =)
    Ann&Ann
  • Answered
    Question
    car******* 2019-02-21
    Answer
    Hi dear, sorry we do not have store collection option. U can select Qxpress delivery and item can reach u on Sat. Thank u. :)
    Ann&Ann 2019-02-21
  • Answered
    Question
    jes******* 2019-02-02
    Answer
    Private Enquiry
    Ann&Ann 2019-02-02
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ngl******* 2019-02-01
    Answer
    Hi dear, this shoudl not be the case if the outfit was rinsed with cold water and hung dry immediately. If u had soak the outfit for a period of time in water, there is a possibility of colour running due to the contrasting colours. Can we verify on this?
    Ann&Ann 2019-02-02
    Question
    Yea..i hand washed in cold water. No soaking at all. Then hung up immediately. The next morning when im about to keep, saw the colours run.
    Answer
    Hi dear, as we do not have similar complaints lately, we aren't exactly sure why it happened too. Out of goodwill, we can send u 4 packs of 24pcs anti mosquito patches + 2 anti mosquito bands as apology. Do advise if that's fine ya. Thank u.
    Question
    Hi there
    Pls advise if i can still go ahead with the exchange to size 160 as requested earlier?
    Answer
    Hi so sorry there is no exchange for sizes as stated in our listing.
    Question
    Hi, i thought no exchange for size during CNY period only? Im prepared to wait though. Else its really wasted
    Answer
    Hi dear, which size and design are u looking at? We can try to check the stocks for u. This will be a goodwill case ya. :) However do take note that the 2 way courier fee of $4.50 each way applies as we do not have store collection option. Thank u. :)
    Question
    Hello
    I bought Design C, and would like to change to size 140 please. Yes, noted the 2way courier fees of $4.50/way. Thanks much.
    Answer
    Hi dear, u had previously mentioned another design to size 160 right? Please confirm which order number and design and size before we proceed. For the colour running, we can compensate u with 4 packs of anti mosquito patches, however exchange is only possible if item is still in original condition. Thank u.
    Question
    Hi there
    This is my order no.
    I would like to exchange it for size 160.
    Thanks!
    Question
    Sorry..i meant exchange to size 140.
    Thanks
    Question
    Sorry, i meant exchange to size 140.
    Thanks
    Answer
    Hi dear, can we confirm on the condition of the item first? Was it washed already?
    Question
    Hi there
    24 Jan - I wrote on the same day as i received the item, to request a change of size to 140. But was informed that i could only get my item after CNY.
    1 Feb - I thus decide to just let my boy wear it. Hence i gave it a handwash in clear tap water, and hung it up to dry immediately.
    When dry, we noticed the colour run.

    It was handwashed, not even soak nor washed with other clothes. Moreover, you would realise that the colour only runs near the button area. It is neat run of the colour and definitely defective and not caused by user.
    Answer
    Hi dear, we had informed earlier that we are able to send u 4 packs of complimentary 24pcs anti mosquito patches as apology. We do not have other similar feedback this time round, hence we are really unable to ascertain that it is a batch issue. Thank u.
    Question
    Thanks for your reply, anyway.
    Answer
    Hi dear, apologies for any inconvenience caused and we will mail out the 4 complimentary packs of mosquito repellent patches tomorrow. :)
  • Answered
    Question
    bab******* 2019-01-31
    Answer
    Private Enquiry
    Ann&Ann 2019-02-01
  • Answered
    Question
    joe******* 2019-01-31
    Answer
    Hi dear please order before 1130am choosing Qxpress delivery and it can reach u in time. Thank u! :)
    Ann&Ann 2019-02-01
  • Answered
    Question
    drj******* 2019-01-30
    Answer
    Private Enquiry
    Ann&Ann 2019-01-30
  • Answered
    Question
    ong******* 2019-01-27
    Answer
    Hi dear, sorry it won't be restocked anytime before CNY. :)
    Ann&Ann 2019-01-28
  • Answered
    Question
    lol******* 2019-01-27
    Answer
    Private Enquiry
    Ann&Ann 2019-01-27
    Question
    Private Enquiry
    Answer
    Private Enquiry
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