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Replacement Quartz Clock Pendulum Movement Mechanism Accessories Part P6188
9.2

Replacement Quartz Clock Pendulum Movement Mechanism Accessories Part P6188


Customer who recommended this item
3
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (1)

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 20, 2019 god*** (SG SG)
Recommend May 19, 2018 fuj*** (SG SG)
Highly Recommend Feb 21, 2018 joy*** (SG SG)

Item Q&A(1)

Status
Question & Answer
  • Answered
    Question
    god******* 2018-12-18
    Answer
    Dear customer,

    Thank you for interest.
    The item is available at this moment.
    Sincerely,
    Susan
    the best design 2018-12-19
    Question
    I've placed the order. Thank you so much. Hope to receive the item as soon as possible :)
    Answer
    Dear customer,

    We just proceed your order and will ship the item as soon as possible.
    Sincerely,
    Susan
    Question
    Dear Susan,
    May I check with you the status of the order please?
    I understand that delivery takes 2-3 weeks, however the status has been at pending since the day you sent the order out. Thank you. For your reference, my order number is 286149255 and was supposed to have been sent out on 25th Dec 18. Please reply ASAP
    Answer
    Dear Customer,

    I'm so sorry for your inconvenience.
    Since the packages are shipped out from China, delivery usually takes around 2~4 weeks.

    I checked the tracking information, and found that the package was arrived in Singapore already.
    You can check the delivery information in the below link.
    https://t.17track.net/en#nums=UB727145127YP

    Have you received the package yet?
    It you haven't, it will arrive to you around a few days.
    Could you please kinldy wait a few more days?
    And please kindly check your MAIL BOX.


    Thank you again for your order and kind patience.

    Susan
    Question
    Hi Susan, I have no news about the parcel yet. Also if I try tracking on the cainiao website the status also different :( please help
    Answer
    Dear Customer,

    I'm so sorry for your inconvenience.
    If the package doesn't arrive to you within next week, we'll refund 100% for you.
    I assume there has been delivery delay, but the package will arrive to you soon.

    Cainiao website may not supoort the tracking of certain carrier company. You may check it in the website 17track.
    https://t.17track.net/en#nums=UB727145127YP
    I'm sorry for your inconvenience again

    Susan
    Question
    Dear Susan,

    As of today, I have not received the item. Calls to the post office again said no such article. Its been about 3 weeks since the order has been sent out, about a month since I first ordered. Please advise. I really appreciate your help in following up for me throughout this.

    Gracia
    Answer
    Dear Customer,

    I'm so sorry for your inconvenience.
    If the package doesn't arrive to you within 19th , we'll refund 100% for you.
    To be honest, our staff made a mistake to send the item by non registered mail and it takes long time and it can't be traced after China. I'm sorry for your inconvenience again

    Once you get the item, let us give you compensation SGD 2.
    We appreciate our patience once again.
    Sincerely,

    Susan
    Question
    Dear Susan,
    I appreciate your response and thanks for the honesty, all we can do is wait. At least now I don't have to call the post office since you said it is non registered. I hope you don't misunderstand my constant asking, I don't mean to cause you trouble, just that you are the only person I can seek assistance from. I'll update you soon, if I don't get anything by the agreed date I'll have no choice but to ask for the refund. But I rather have the item, because I need it.

    Gracia
    Answer
    Dear customer,

    Thank you for kind understanding.
    No worry, we're here to assist you.
    Feel free to ask us any time.
    We hope you get the item soon.
    Sincerely,
    Susna
    Question
    Dear Susan,
    The item has finally been sent to me :)). Thank you so much for your help and Blessed Lunar New Year in advance :) I haven't used it though, will update you soon, whether it works well
    Answer
    Dear customer,

    Very happy to hear that.
    As we told you before, let us give you SGD 2 for compensation.
    We appreciate your kind cooperation.
    Hope you like our product.
    Sincerely,
    Susan
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