mixshop
mixshop Join Fellow
23,402 Fellows
$5.00
POWER MINISHOP RATE 90%
65.00

Romantic Swan Wine Holder / HOME DECORATION / FIGURINE / GIFT IDEA / BOOK STAND / WINE HOLDER / DECOR / VASE / OFFICE DECOR / ELEPHANT / TISSUE BOX / ASHTRAY/ DEER / SWAN / HORSE


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Notice

Subject Register Date
Q: I have not received my items ? Seller 2015-04-23
Q: What if I received a damaged goods? Seller 2015-04-23
Q: How can I exchange an item ? Seller 2015-04-23
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(0)

Status
Question & Answer
Date
Member
Notice
Seller

A: Dear buyer, usually, Qxpress will take 2~3 working day for the delivery.

Singpost will take 3~5 working days for small packet delivery, but sometimes there may slightly delays, NO tracking for normal mail, for bulky parcel which not able to fit into your mail box, postman will leave your parcel at your nearest post office with or without notice,please bring IC to check for bulky parcel at your post office counter.


Pls kindly wait for another few more days, and check your letter box sometimes if you selected Singpost normal mail. you may Qpost us or email us at "mixshop.sg@gmail.com" with your Order or Cart number, if you still could not received your order after 1 week of your payment.


Pls kindly understand, for a better communication and faster process, Pls make a "inquiry to sell" or email us before file a refund/cancel/non-receipt claims on the system. Thank u.

Notice
Seller

A: Dear Buyer, Pls kindly take a photo of the broken item and the delivery statement, Qpost or email us at "mixshop.sg@gmail.com" with your Order or Cart number. We will reply you accordingly.

Notice
Seller

A: Dear buyer, , you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US WITH QPOST BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside.

For a hygiene reason, Pls note that the return item must be a original packing without trying.

Thank you

Address
KB-1 1 KAKI BUKIT AVENUE 3 #05-02
Available during
MON~SAT : 9:00am ~ 6:00pm SUN, Holiday : day off
Ask Question
Policy & Notice
How to Return/Exchange