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MICRO SMART KOREA Smart Portable Bidet Toilet / Made in Korea◆Apply30% (21~24 Feb)◆
3 items sold
21.0

MICRO SMART KOREA Smart Portable Bidet Toilet / Made in Korea◆Apply30% (21~24 Feb)◆


Customer who recommended this item
70
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin		 Korea Condition New Product
Shipping From From Overseas (South Korea)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ◆Sale Event◆MICRO SMART KOREA SM-100 Smart Portable Bidet / Toilet / Made in Korea

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (68)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 17, 2019 ton*** (SG SG)
Highly Recommend Jan 24, 2019 emi*** (SG SG)
Recommend Jan 12, 2019 gst*** (SG SG)
Highly Recommend Jan 10, 2019 cre*** (SG SG)
Highly Recommend Dec 23, 2018 khb*** (SG SG)
Highly Recommend Oct 23, 2018 Pau*** (SG SG)
Highly Recommend Oct 18, 2018 atk*** (SG SG)
Netural Oct 18, 2018 chq*** (SG SG)
Highly Recommend Oct 05, 2018 atk*** (SG SG)
Highly Recommend Sep 25, 2018 ver*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • FAQ

    Reply Q&A

    We will reply within 24 hours excluded holidays, weekends. We will do best service to you with the awesome Korea goods.
    Delight Store
  • FAQ

    Invoice or Receipt

    You can view and print Purchase Description on Qoo10 site. Qoo10.sg Login> My Qoo10> Shopping List> Recent Orders> Purchase Description (under Item)
    Delight Store
  • FAQ

    Tracking Number

    In case of oversea shipping, tracking service maybe available after 3~4 days from shipping date at My qoo10 page.
    Delight Store
  • FAQ

    Delivery Scedule

    Item would be dispatched in 1 - 3 processing working days after payment confirmed. It will reach you in about 5 - 7 Business days. Excluded holidays and weekend.
    Delight Store
  • FAQ

    Return pick-up time

    The seller can not control the scedule in detail for return product. Please contact to the Qxpress number 6661-9100 with your return number we privide
    Delight Store
  • FAQ

    Delivery Delay

    If there is a national holiday in Korea, delivery may be delayed. If you are worried about delayed delivery, please feel free to ask.
    Delight Store
  • FAQ

    GST Tax

    Singapore imposes customes duties on the orders of value amount, more than $400. Import duties and taxes are buyer's responsibility in Singapore. Feel free to contact Qxpress carrier company, 6661-9100 about the exact GST.
    Delight Store
  • FAQ

    How To Return

    After we confirm the return, the Qxpress deliveryman visit you for the return. 1) Forward it in small packaging. 2) Print the ＂Return Label＂ Qoo10 site log-in > My Qoo10 > Shopping list > click ＂print return label＂ at status.
    Delight Store
  • FAQ

    Warranty

    We provide you 1 year international seller warranty from the receipt date only in Korea. 1) Who does the return pick up? If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free. You do not need any action and all of repair fee is charged to the seller. There are two cases in which the buyer must send directly: (1) Inaccurately ordered by buyer mistake (2) After 15 days of receipt of the goods 2) Is it possible to exchange new items? If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product. However, after 15 days, if there is a problem with the item, It can be repaired free of charge for one year only in Korea. (Warranty period may vary depending on the product, so please ask the seller)
    Delight Store
  • FAQ

    Problem with the item

    Please do not worry and we will do our best to help you. Firstly we would like to work together to resolve the issue for your satisfaction. Therefore we kindly ask you to follow these steps in order to investigate with our manufacture. 1. Please describe the problem with your item in detail. 2. Please send or upload clear picture or video of the product you can prove in good lighting via Youtube. Thank you for your patience collaboration. Best Regards
    Delight Store
  • FAQ

    Asking Expedited Shipping

    You can request to us before placing your order. But shipping fee is a little expensive than before. Feel free to contact us.
    Delight Store
  • FAQ

    Defective Item

    No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is delivered
    Delight Store
  • Answered
    Question
    Hi u sent a faulty part and it is leaking water. Can you send a replacement? Thanks
    hua******* 2019-01-14
    Answer
    Hello
    Thank you for contacting and really really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.

    - Please take the picture of the product in good lighting.

    Thank you for your patience collaboration.
    Best Regards
    Delight Store 2019-01-14
    Question
    I have sent the photos of the attachment 3 times
    Question
    Send me my attachment part please
    Answer
    Hello
    We will resend you the new one part.
    First of all, as a result of inquiring to the manufacturer, the water leaking has no relation with the parts.
    But we will send one because the buyer wants it.
    Really thanks
  • Answered
    Question
    Hi there, the item is broken on delivery. I have attached pictures. Can you please confirm if you will provide an exchange?
    vid******* 2019-01-01
    Answer
    Dear customer
    This message is already answered to you.
    Because repetitive answer is it can be confusing to CS.
    We would appreciate your comments only in one window.
    Thank you for your patience collaboration.
    Best Regards
    Delight Store 2019-01-03
  • Answered
    Question
    Hi there, the item is broken on delivery. I have attached pictures. Can you please confirm if you will provide an exchange?
    vid******* 2019-01-01
    Answer
    Dear customer
    This message is already answered to you.
    Because repetitive answer is it can be confusing to CS.
    We would appreciate your comments only in one window.
    Thank you for your patience collaboration.
    Best Regards
    Delight Store 2019-01-03
  • Answered
    Question
    Hi, I have contacted you previously about the product leaking.

    Can you kindly advise?
    chq******* 2018-12-12
    Answer
    Hello
    Thank you for contacting and really really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please upload clear video of the product in good lighting or Youtube without voice.
    Thank you for your patience collaboration.
    Best Regards
    Delight Store 2018-12-17
    Question
    Here’s the video
    Answer
    Hello
    pls send us order number and your correct full name.
    Thanks
    Question
    278387189
    Gary Quek
    Answer
    Gary Quek (SGP138163284) 2018/10/10 12:01:09

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards
  • Unanswered
    Question
    Private Enquiry
    lil******* 2018-12-08
    Answer
    Private Enquiry
    Delight Store 2018-12-10
    Question
    Private Enquiry
    Question
    Private Enquiry
  • Answered
    Question
    What is the differ between 01_1 and 02_2?
    Can you send a picture of them?
    alb******* 2018-06-26
    Answer
    Hello
    Could you please find all detail picture on the product page.
    Really thanks
    Delight Store 2018-06-27
  • Answered
    Question
    Hi seller, I have received the item. However, the piece was already damaged when I open the package. I have sent you information and photo yesterday through contact seller but there is no reply from you. Could you please tell me how to resolve this issue.
    Thanks
    enq******* 2018-04-23
    Answer
    Hello Grace
    Thank you for contacting and really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the crack part in detail.
    2. Please upload clear picture of the some views in good lighting
    Thank you for your patience collaboration.
    Best Regards
    Delight Store 2018-04-24
    Question
    Hi seller, thanks for the reply. The item came broken when it is supposed to be joined together. The attached photo shows the center part is broken. Please refer to the picture to see the broken portion. I hope this picture is clearer for you to see the damage.
    Please let me know how to settle this. Thanks.
    Question
    Hi seller, thank you for your response. The item received was already broken when it is supposed to be in one piece. Please see attached photo for the damage portion. I hope this picture is clear enough for you to see. Thanks.
    Answer
    Hello Grace
    Thank you for contacting and really apologize for the inconvenience caused to you.
    We will resend you the new one for free in Tomorrow.
    Best regards
    Question
    Thank you seller for your response. We are eagerly waiting for the replacement unit. Thank you very much.
    Answer
    Hello Grace
    Thank you for contacting
    We sent it to the sort center in Today.
    Thanks
    Question
    Thank you seller for sending a unit to replace the defective item. The new item works well.
    Answer
    My pleasure
    We will do best help you.
    Delight Store
  • Answered
    Question
    Hi for this sm-100 bidet, what is the size of the piping valve? Does it match with singapore water outlet?
    oge******* 2018-02-27
    Answer
    Hello
    Thank you for inquiry.
    Could you please let us know the part name of the components on the product page.
    All of the buyers in Singapore do not have problem to install so far.
    Really thanks
    Delight Store 2018-02-27
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Delight Store
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Monday to Friday: 10:00 am - 5:00 pm Saturday, Sundays and holidays: Closed

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How to Return/Exchange