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Samsung EZON Doorlock DIGITAL DOOR LOCK SHS-G510 specialized for Glass Door
106.00

Samsung EZON Doorlock DIGITAL DOOR LOCK SHS-G510 specialized for Glass Door


Customer who recommended this item
8
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
South Korea Condition New Product
Shipping From From Overseas (South Korea)
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Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Our shippint method details are as below.

- Qxpress: Fully traceable, 8-13 business days
- FEDEX/EMS: Fully traceable, 2-3 business days
* For high price products, FEDEX/EMS is recommended


Return Policy
- We accept returns within 7days after item arrival.
- Factory-defective items will be exchanged or refunded.
- Non factory-defective items will be refunded after deducting intial shipping cost.
- Please feel free to contact us cs@astrobile.com

Wholesale and Bulk orders, please feel free to contact us cs@astrobile.com

Thank you!!
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Photo Review (5)

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 30, 2018 adr*** (SG SG)
Recommend May 07, 2017 ada*** (SG SG)
Highly Recommend Feb 14, 2017 cfs*** (SG SG)
Highly Recommend Nov 15, 2016 ong*** (SG SG)
Highly Recommend Sep 06, 2015 sli*** (SG SG)
Recommend Aug 14, 2015 sli*** (SG SG)
Highly Recommend Jun 27, 2015 fab*** (SG SG)
Highly Recommend Dec 10, 2014 iva*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Answered
    Question
    Fzt******* 2019-07-14
    Answer
    Hi. Could you please send us an exact image? Thanks.
    ASTROBILE 2019-07-15
    Question
    I meat the striker for this model
    Question
    This one
    Answer
    Hi.

    Please see the link below;

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=415405079

    Thanks.
  • Answered
    Question
    jad******* 2018-08-21
    Answer
    Hi.

    Its SG$48 with standards shipping or SG$64 with express shipping.

    You can send us a payment to moonstruck80 at nate.com via Paypal.

    And let me know your shipping address and contact info.

    Thanks.
    ASTROBILE 2018-08-21
  • Answered
    Question
    cfs******* 2018-02-01
    Answer
    Hi.

    The item is basically with Korean warranty, you may check if you can register the warranty with your local distributor since warranty policy details are varies in each countries.

    If not, we provide a warranty only for 3 month after purchasing.

    Did you purchase Samsung EZON Doorlock DIGITAL DOOR LOCK SHS-G510 specialized for Glass Door under this ID?

    I can not find any order history under this account.

    Thanks.
    ASTROBILE 2018-02-02
    Question
    I bought on 3 February 2018 under Cart No.: 108422691 - Samsung EZON Doorlock DIGITAL DOOR LOCK SHS-G510 specialized for Glass Door. Thanks.
    Answer
    Hi. I confirmed you ordered. So you do not have any problem at the moment, right? Should you need further assistance, please do not hesitate to contact me. Thanks. Have a wonderful day!
    Question
    Sorry typo error. My purchase was on 3 February 2017. The unit cannot be set to Manually Lock mode. Please advise do you provide any warranty or spare parts for the malfunction. Thanks.
    Answer
    Hi.

    Do you mean the knob for manual lock as attached is not working?

    Could you please send the video clip how it works to my email at jy_chae@nate.com?

    I would love to check what the problem is.

    Thanks.

    Kind regards,
    Jiyoung Chae
    Question
    Dear Jiyoung Chae,

    My husband had sent an email with video attachment to you on 21st February. Hope you receive it & do reply to my husband of how to fix this problem. Thank you.
    Answer
    Hi. I have checked the video and replied. We would like to arrange someone to look by visiting you. Would you mind providing your direct contact number? Thanks.
    Question
    Hi! You can contact my husband, Thomas directly at his mobile number (65) 88221819. Thanks.
    Answer
    Sure, I will arrange someone to contact him on monday during business hours. Thanks. Have wonderful weekends!
    Question
    Dear Jiyoung Chae,

    My husband did not receive any call from your company to resolve the problem. Please advise. Thank you!
    Answer
    Hi. My apologies for late contact. I will check and let him contact you asap. Thanks. Have a wonderful day!
    Question
    Dear Jiyoung Chae,

    My husband until now has not received any reply from you or any phone call from you about the faulty digital door lock. Please advise. Thank you & regards.
    Answer
    Hi. We feel sorry for late contact. I have requested again to contact you asap. Thanks. Have a wonderful day!
    Question
    Please kindly call my husband, Thomas at (65) 88221819. Thank you.
    Answer
    Hi. I would like to double check with you if your husbnad receive a call? /thanks
    Question
    Hi! Sorry for late reply. I have checked with my husband & he did not received any call. Thanks.
    Answer
    Hi, I heared that you have solved the problem. Have a wonderful day!
  • Answered
    Question
    tho******* 2018-02-01
    Answer
    Hi. Sorry for the late delivery. It is now in transit to Q express centre in gimpo. The tracking number will be updated by Q express soon. Thank you for the patience.
    ASTROBILE 2018-02-02
    Question
    Do you have a contact email? What I was asking is if you provide warranty of the products.
    Answer
    Hi.

    Sorry for the previous reply. There was some error occured in the system.

    The item is basically with Korean warranty, you may check if you can register the warranty with your local distributor since warranty policy details are varies in each countries.

    If not, we provide a warranty only for 2 month after purchasing.

    Thanks.

    Question
    Samsung agent does not provide warranty for Korean set. I will take it as 2 months warranty from your company.

    BTW, my wife bought one piece from you last Feb 2017. The unit cannot set to Manual Lock mode. Can she order parts for repair? Tks
    Answer
    Hi. Please advise us which part of the unit she would like to order? Thanks.
    Question
    She has also communicate with your company. I will ask her to follow up. tks
    Answer
    Alright. Thanks.
  • Answered
    Question
    lv7******* 2016-04-21
    Answer
    Hi.

    Sorry to inform you that we don't carry the remote controller of G510 yet.

    Sorry again.

    Best Regards
    ASTROBILE 2016-04-21
  • Answered
    Question
    sha******* 2016-03-17
    Answer
    Hi.

    This doorlock is specialized for glass door.

    Also, it needs drilling on the door to install.

    If you have any question feel free to contact us.

    Best Regards
    ASTROBILE 2016-03-18
  • Answered
    Question
    sha******* 2015-06-26
    Answer
    Hi.

    Thanks for your inquiry.

    G510 model is for glass door.

    So, we recommend you to buy this doorlock.

    http://list.qoo10.sg/item/IREVO-FINGERPRINT-DIGITAL-DOORLOCK/415111627?&sellerview=on

    Best Regards
    ASTROBILE 2015-06-26
  • Answered
    Question
    abd******* 2015-03-27
    Answer
    Hi.

    Sorry to inform you that we don't sell the striker separately.

    Sorry.

    Best Regards
    ASTROBILE 2015-03-30
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