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SAMSUNG Digital Door Lock SHS-2920 GATEMAN WF-20( Fingerprint / Shine-2WAY Glass Door★BEST Door Lock
7 items sold
78.70

Samsung EZONSAMSUNG Digital Door Lock SHS-2920 GATEMAN WF-20( Fingerprint / Shine-2WAY Glass Door★BEST Door Lock


Customer who recommended this item
186
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
GATEMAN / Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description SAMSUNG/GATEMAN Door Lock FINGUS SHS-2920, Shine-2way
BOOKMARK 1 2 3 4 5 6 7

Photo Review (68)

Customer Review (151)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 07, 2019 Jam*** (SG SG)
Highly Recommend Oct 04, 2019 jxc*** (SG SG)
Highly Recommend Sep 07, 2019 and*** (SG SG)
Highly Recommend Jul 28, 2019 ara*** (SG SG)
Highly Recommend Jul 25, 2019 ong*** (SG SG)
Highly Recommend Jul 25, 2019 ong*** (SG SG)
Highly Recommend Jul 08, 2019 ong*** (SG SG)
Highly Recommend Jul 08, 2019 ong*** (SG SG)
Highly Recommend Jul 08, 2019 ong*** (SG SG)
Highly Recommend Jul 08, 2019 ong*** (SG SG)

Item Q&A(145)

Status
Question & Answer
  • FAQ

    What is the Warranty policy?

    * Warranty Policy * - If you want to exchange door lock, Please re-order about that item. After sending new item, we will full-refund as soon as receive exchanging item. - We're providing only products of guaranteed manufacturer with reliable technologies, which meets Korea Industrial Standard and International Standard. - For the products which is not under "International Warranty", we provide 1 year seller warranty(by the manufacturer in Korea). We bear all of expenses for initial defect by the manufacturer. (It must be reported within 7 days after delivery. after use, cannot be regarded as an initial defect.) - Please note that any issue caused by the buyer in use, possibly cannot be covered by warranty. Excluding initial defect, the buyer is responsible for all the expenses, such as shipping cost for repair.
    HAPPY_MALL
  • FAQ

    What is the Return policy?

    * Return Policy * - If delivered goods are in a defective condition, you must report it within 7 days after delivery. Return request after 7 days upon delivery are not acceptable. - if the box is opened by a buyer, return is not acceptable . - if not opened, the buyer must pay the round shipping fee + restocking fee (20%)
    HAPPY_MALL
  • FAQ

    Can I adjust the Fedex Home Delvery Schedule Time ?

    Yes, you can, but we can't do that from here ( Korea ) after shipping. so you need to contact SG fedex or Qxpress(Qprime) when it is shipped from Korea *SG Fedex call number : 1-800 743 2626 *Qxpress(Qprime) Tel : +65-6661-9100
    HAPPY_MALL
  • FAQ

    All the customs fee and duties by Singapore customs are buyer's duty

    we, as a seller, are not responsible for the customs tax. please leave a note if any request about that.
    HAPPY_MALL
  • FAQ

    Voltage type and Plug type? [ different depending on shipping country ]

    ★★ Items Shipped from Korea ★★ Most of our items are for 220V-240V (Remains for 100V-240V Free volt) So all of them can be used in Singapore without problem. The plug cord type is 2 round pins, so the buyer only need a plug adapter(universal plug) to change to SG plug type. ______ ★★Items Shipped from U.S.A★★ the voltage of the items we sell is mostly 110V. please ask us and confirm with us about the voltage type before purchase. for voltage and plug type issue, we do not accept return or refund.
    HAPPY_MALL
  • FAQ

    How long does the delivery take? [ different depending on shipping country ]

    ★★Items Shipped from Korea★★ we use mainly Fedex Express shipping so it takes about 2~4 days after shipping from us. (after tracking number updated) Qxpress(Qprime), mostly takes 3~7 working days after shipping. ---------------------------------------------------------------------------------------------------- ★★Items Shipped from U.S.A★★ the delivery will take about 10 ~ 40 days after payment mostly it takes 2~3 weeks.
    HAPPY_MALL
  • Answered
    Question
    chi******* 2019-10-11
    Answer
    Thank you for your interesting about our item.

    1.If you order this item we will send you English manual for it.
    And you can set up English version.

    2. https://www.qoo10.sg/item/GATEMAN-IREVO-DOOR-LOCK-REMOTE-CONTROLLER-MODULE-SET-RC-100/581647308?banner_no=1305330 // Plaese check attatched link kindly.

    Thank you. have a nice day.
    HAPPY_MALL 2019-10-14
  • Answered
    Question
    sus******* 2019-10-10
    Answer
    Private Enquiry
    HAPPY_MALL 2019-10-11
  • Answered
    Question
    Emp******* 2019-10-04
    Answer
    Dear customer,

    For installation service, please contact SherLock Pte Ltd ,
    ** E-mail: sherlock.singapore@gmail.com.
    ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)

    They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage.
    They will respond within 12 hours of contacting them.

    Remember to say you are a Happy Mall customer to enjoy the special installation price.
    - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors
    - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.

    Thank you.
    HAPPY_MALL 2019-10-04
  • Answered
    Question
    she******* 2019-09-07
    Answer
    Dear customer,

    For installation service, please contact SherLock Pte Ltd ,
    ** E-mail: sherlock.singapore@gmail.com.
    ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)

    They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage.
    They will respond within 12 hours of contacting them.

    Remember to say you are a Happy Mall customer to enjoy the special installation price.
    - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors
    - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.

    Thank you.
    HAPPY_MALL 2019-09-09
  • Answered
    Question
    lin******* 2019-09-03
    Answer
    Dear
    it is various.
    normally 2 keys are included.

    thank you
    HAPPY_MALL 2019-09-04
  • Answered
    Question
    lin******* 2019-08-30
    Answer
    Private Enquiry
    HAPPY_MALL 2019-09-03
  • Answered
    Question
    tal******* 2019-08-24
    Answer
    Private Enquiry
    HAPPY_MALL 2019-08-26
  • Answered
    Question
    den******* 2019-08-19
    Answer
    Hi there.

    Sorry to hear your problem first.
    we will assist you, but we need more details about it.

    To figure out what's the exact problem,
    please take a video showing your symptoms in detail.
    upload on Youtube, and give us the link will be better for checking.

    sales.happymall@gmail.com

    send us your video, Order number, explanation about symptoms in detail. then we can help to to deal your issue.
    Thank you.
    HAPPY_MALL 2019-08-19
    Question
    hi
    I have emailed the details over to you. Kindly advise status
    Answer
    We apologize about this inconvenience situation.

    Firstly, We will contact to our local installer.

    Please wait more a little time.

    Aftrer contacting, we will inoform you.

    Thank you. have a nice day.
Ask Question

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