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Hot Stuff
Hot Stuff Join Fellow
24,411 Fellows
MINISHOP RATE 80%
4.4

Samsung Galaxy Note 8 7/S7edge/S8/Iphone 6/6S/7/7 plus/8 Clear View Flip Case/Electroplating Case/SG


Customer who recommended this item
719
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
1%off purchase over US$74.40 / 2%off purchase over US$148.70 / 3%off purchase over US$223.00
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Notice

Subject Register Date
Holiday Notice Seller Jan 21, 2019
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (304)

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Customer Review (782)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 12, 2019 pau*** (SG SG)
Highly Recommend Jan 10, 2019 com*** (SG SG)
Highly Recommend Jan 01, 2019 def*** (SG SG)
Highly Recommend Jan 01, 2019 blu*** (SG SG)
Netural Dec 17, 2018 lim*** (SG SG)
Highly Recommend Dec 12, 2018 xin*** (SG SG)
Highly Recommend Dec 05, 2018 wir*** (SG SG)
Recommend Nov 29, 2018 goh*** (SG SG)
Recommend Nov 27, 2018 pre*** (SG SG)
Highly Recommend Nov 15, 2018 ala*** (SG SG)

Item Q&A(40)

Status
Question & Answer
  • Notice

    Holiday Notice

    Notice:
    Dear Shoppers. Hot Stuff store will be on annual holiday from 30 Jan till 14th Feb 2019,
    All items bought during these period will only be process on the 15th Feb onward,
    Pls kindly note that due to large vol handle during these period,
    order might be delay for another 2-3 working days after 15th Feb.
    Buyer kindly take note.
    Hereby we wish all Chinese a Happy Lunar New Year !
    And a Happy Holiday for all of you !!! :)
    Hot Stuff
    Hot Stuff
  • FAQ

    For Samsung Galaxy S7/S7 Edge/S8/S8 PLUS/NOTE8 HD TEMPERED GLASS NOTICE Notice

    As Samsung Galaxy S7/S7 Edge/S8/S8 PLUS/NOTE8 are curve screen , So HD tempered glass can't full cover your screen , If you mind with this issues, Recomment you oder Full cover styles ,We do not resend or exchange in this case thanks Hot Stuff
    Hot Stuff
  • FAQ

    Change of mind Exchange Notice

    HI Dear Sir/Madam, For all change of mind exchange, There is a restocking fees of $10 per quantity of item Pls kindly note it Regards Thank you for shopping with Hot Stuff!
    Hot Stuff
  • FAQ

    Customer Memo field

    Please do not enter any special request in the Customer Memo field. Due to manpower and time constraint, we are not able to attend to your request in the Customer Memo field. If you have any request/concern, please clarify with us first before submitting your orders.
    Hot Stuff
  • Answered
    Question
    510******* 2018-09-20
    Answer
    We will check it and process for you
    Hot Stuff 2018-09-21
    Question
    I am still waiting for the right item to be delivered, can please reply asap?
    Answer
    For Samsung Note 8 just design like this to protect the camera , no cutout hole for the camera
    Question
    I want a refund as it is different from the picture you posted.
    Answer
    Dear Shoppers, Hot Stuff store will be on annual holiday from 1st Oct till 3rd Oct
    all item bought during these period will only be process on the 4th Oct onward,
    pls kindly note that due to large vol handle during these period,
    order might be delay for another 2-3 working days
    Buyer kindly take note.
    The oders before 31 Sep all have been post out already,Pls kindly wait for it
    Any other issues ,we will reply after 3rd Oct
    Sorry for any inconvenient caused
    Thanks
    Hot Stuff

    Dear Shoppers, Hot Stuff store will be on annual holiday from 1st Oct till 3rd Oct
    all item bought during these period will only be process on the 4th Oct onward,
    pls kindly note that due to large vol handle during these period,
    order might be delay for another 2-3 working days
    Buyer kindly take note.
    Hot Stuff
    (Oct 02, 2018 10:18)

    ok. Please submit "return request" . We will approved on my side.

    (Oct 04, 2018 20:41)
    Question
    There no column for me to submit return request . How can I go about it?
    Answer
    We will check it and reply you asap
    We will check it and reply you later
    (Oct 08, 2018 11:28)

    Pls kindly check, we have process on my side
    (Oct 08, 2018 16:31)
  • Answered
    Question
    min******* 2018-06-14
    Answer
    We will check it and reply you asap
    We will check it and reply you asap
    (Jun 14, 2018 17:54)

    Hi
    As samsung note 8 is curve screen ,So the HD tempered glass can't full cover your screen , If you mind with this issues, Recomment you oder Full cover styles ,We do not resend or exchange in this case thanks Hot Stuff
    (Jun 15, 2018 17:33)
    Hot Stuff 2018-06-14
  • Answered
    Question
    ice******* 2018-06-12
    Question
    refer attached correct Cover
    Answer
    We will check it and process for you asap

    Ok
    Pls kindly revert back to us with tracking number ,and we will exchange for you after receive it and we will offer the postage for you then
    Please print out the form as per attach, fill up the details and send it to the address as shown below. P.S : Item without the form will not be accepted by our warehouse.
    sorry for any inconvinient caused
    Here's the revert address
    My Mail Box 882955
    Singapore 919191
    thanks
    hot stuff
    (Jun 13, 2018 18:47)
    Hot Stuff 2018-06-13
    Question
    Hi do i need to send the cover back or just the form -
    Answer
    We will check it and reply you asap
    We will check it and reply you asap
    (Jun 14, 2018 17:54)
    We will check it and reply you later
    (Jun 15, 2018 17:38)
    Question
    Have shipped out the cover along with return form
    We will check it and reply you later
    (Jun 15, 2018 17:38)
    Answer
    We will check it and reply you later

    we will check it and process for you asap
    (Jun 15, 2018 17:50)
    Question
    have you shipped out the correct the item? please advise
    Answer
    We will check and reply you later :)

    Hi
    No worries. We will prepare the exchange and resend it out to you tomorrow
    If there are no delays from SingPost, you should expect to receive the replacements in your letterbox within the next few working days.

    If there's anything else we can assist you, please feel free to contact us anytime.

    Thank you and have a good day!

    Best Regards,
    Hot stuff
    (Jun 21, 2018 17:52)
  • Answered
    Question
    phi******* 2018-06-07
    Answer
    we will check it and reply you later :)
    We will check it and reply you asap today :)
    (Jun 11, 2018 10:09)

    Hi
    Pls kindly open the case and show us the camera hole ,we will check it and process for you asap
    sorry for any inconvenient caused
    (Jun 11, 2018 17:21)
    Hot Stuff 2018-06-08
    Question
    Already sent you info, please see attach photo and your packing sticker. Info on the sticker is as follow:-
    Bar Code / Packing No: SGP133834648, Main Cart No: 119249983
    Delivery No: 180604-0002

    Please expidite as this is your mistake, you can deliver a correct type of New S8 Casing for exchange for your wrong type deliver or refund me.

    Thanks & Best Regards

    Philip Teo
    H/P: 97976730
    Question
    see attach
    Question
    see attach
    Question
    You can also see that there is a gap on you packing box is for S8, but your item deliver is small.
    Answer
    As you show in the pic just right S8 case you odered, but the device looks like S8 plus ,pls kindly check it :)
    Question
    Dear Seller,

    You are testing my patient, as this is not the first time I purchase the S8 casing. You deliver a wrong item, but try to give excuses. For this reason please apply Qxpress RPC for item return & refund.

    Philip Teo
    H/P: 97976730
    Answer
    We will check it and process for you asap

    Ok
    Pls kindly revert back to us with tracking number ,and we will exchange for you after receive it and we will offer the postage for you then
    Please print out the form as per attach, fill up the details and send it to the address as shown below. P.S : Item without the form will not be accepted by our warehouse.
    sorry for any inconvinient caused
    Here's the revert address
    My Mail Box 882955
    Singapore 919191
    thanks
    hot stuff
    (Jun 13, 2018 19:10)
  • Answered
    Question
    van******* 2018-06-07
    Answer
    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process it in the next working days (excluding weekends and PH) before posting it out.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.
    Hot Stuff 2018-06-07
  • Answered
    Question
    lyz******* 2018-05-29
    Answer
    We will check it and reply you later

    Yes, it will showing a clock face surface of the cover
    (May 30, 2018 17:23)
    Hot Stuff 2018-05-30
  • Answered
    Question
    sfr******* 2018-05-23
    Answer
    Hi,
    Your item was posted out on 17 May 2018
    So sorry for the delay
    For normal parcels, Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery. Please wait for it and check your mail box.
    Thanks.
    Hot Stuff
    Hot Stuff 2018-05-23
  • Answered
    Question
    kts******* 2018-05-21
    Answer
    Hi,
    Pls email your enquiry to hotstuff@kificreative.com with your order number and mailing address, and indicate Hot Stuff in the subject, our Customer officer will assist you further.

    Thanks.
    Hot Stuff 2018-05-22
    Question
    I have emailed two days ago to the address you have given, no reply still. Pls reply soonest. thks!
    Answer
    we will check and reply you asap

    our guys will reply you soon
    (May 25, 2018 16:53)
    Question
    it works after installing the app on the packaging cover. thanks,
    Answer
    We will check it and reply you asap

    ok
    (May 28, 2018 18:03)
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