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★ Lowest price! ★ SAMSUNG 27inches Curved Monitor C27F390F / Eyes Comfortable Curved Monitor
21 items sold
289.00

SAMSUNG★ Lowest price! ★ SAMSUNG 27inches Curved Monitor C27F390F / Eyes Comfortable Curved Monitor

See all SAMSUNG items

Customer who recommended this item
380 (Based on 400 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (168)

Customer Photo Review board
Jan 19, 2018
adi*******

netural Wrong item...obviously

Monitor became children's toy set...

Type:Perfect Pixel(0 Dead Pixel)(+S$20) | Singapore Plug:None

+ Add this option
Jan 16, 2018 1
hen*******
Jan 13, 2018
que*******
Jan 12, 2018
xpg*******
Jan 11, 2018
tan*******

Customer Review (400)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 19, 2018 adi*******
netural Jan 16, 2018 hen*******
Highly Recommend Jan 13, 2018 lix*******
Highly Recommend Jan 13, 2018 jon*******
Highly Recommend Jan 13, 2018 que*******
Highly Recommend Jan 12, 2018 wei*******
Highly Recommend Jan 12, 2018 xpg*******
Highly Recommend Jan 11, 2018 jud*******
Recommend Jan 11, 2018 y09*******
Highly Recommend Jan 11, 2018 tan*******

Item Q&A(90)

Status
Question & Answer
Date
Member
Answered
2018-01-10
bru*******
User

Dear Sir,
Is it possible to change the
delivery address ?

User

Dear customer,
Would you please let us know what address would you want?
Best regards,
Kilo Lee

User

1 Yishun Industrial Street 1, #08-26, A'Posh BizHub, Singapore 768160. Fedex has send me SMS for changing delivery address and i have already made address change. Thank you for your prompt support.

Regards,
kc Lee

User

Dear customer,
We are sorry that It was late to change the address in the system now.
It is possible only when it is ready conditon in the system.
Thank you for your consideration.
Best regards,
Kilo Lee

Answered
2018-01-09
sta*******
User

For your your MISTAKE on the the price error. How am i going to be compensated for my Qpoint?

User

Dear valued customer.
Would you please kindly contact Qoo10 for coupon application since we do not have the authority for coupon application as a seller.
If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,
Kilo Lee

Answered
2018-01-04
adi*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-22
bad*******
User

may i know by default is there any warranty for this product? Thanks

User

Dear customer,
First of all, I would like to give you thanks for the interest.
However, I have to inform you that there is only warranty in Korea, so you would need to
send back your product back to Korea for warranty.
Thank you
Best Regards,
Kilo Lee

User

hi i bought this monitor for less than a year...so how should i send back for repair

is there any warranty for default buying for less than a year?

User


Dear Customer.

Thank you for your inquiry.

Could you give us your order number?

If it is less than 1 year, you need to pay round shipping fee for repairing service.

You need to return the item to us and we will send the item to service center so, it would take long time.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee

User

Hi Kilo,

May i know how much is the round shipping fee? and also the estimate time to arrive back to Singapore again?

Tracking Number: 1ZA966X80455423178

Best regards,
Ken

User

Dear Customer.

Thank you for your inquiry.

Could you give us your order number?

Shiping fee depends on the weigth of the product.

Additional delivery time would needed if service center is busy.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee

User

hi kilo,

Order number : 194246889

please let me know what i need to do in order to ship back. Thanks


ken

User


Dear Customer.

Thank you for your inquiry.

Could you please let us know exact symptom of the monitor so that we can check with service center?

And please let us know your email address then we will calculated fedex shipping fee.

After you pay the shipping fee, then we wil send you return label.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee

User

i have attached a white screen

i think there is some issue with the back lighting of my monitior

email address : yuanman88@gmail.com
address : Choa Chu Kang Avenue 3 Block 402 #04-215 Singapore 680402

User

I
Dear customer,

We are sorry for the inconvenience.

Because it is so long, we can not find your order number in our system.

Could you please kindly give us the date you order?

Thank you for your consideration.

Best regards,

Kilo Lee

User

hi,

i order on Nov 12, 2016

User




Dear Customer.

Thank you for your notice.

Below is your personal payment page and please let us know after payent.

Then I will send you return lablel.

http://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=559736404

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee

User

hi kiko,

i have already did the payment. thanks

User


Dear customer.

Thank you for your payement.

We sent you the return label to you email address.

Please check on it and let us know after sending the item.

Thank you for your consideration.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee.

User

hi kilo,

Saw the instruction will follow it.

User

Dear customer.

Please let us know of tracking number after sending it out.

Thank you for your consideration.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee.

User

Hi kilo

I still have the samsung packaging box? Do i stilll need to use fedex pack bag?. Thanks

Can i just pack usng samsung packaging box

use samsung packaging box*

User



Dear Customer.

Thank you for your inquiry.

You can use anything to pack it but please pack it with safety.

Thank you for your consideratiaon.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee

User

hi kilo ,

i saw your email with regards to this

As noted above, it is important to use a FedEx Pak bag. You can either ship this product at a FedEx center or schedule a FedEx pick-up to your address. FedEx Pak bags are available at centers, or you can request the driver to bring one when they come to pick-up the package

may i know fedex pak bag is for what???? i google it and i saw is a bag to contain document? you need them to put the document inside the pak bag?

User


Dear customer.

Thank you for your inquiry.

Fedex pak is for small product under 10kg.

You might need bigger box to pack the product.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,

Kilo Lee.

User

hi kilo,

[3. Shipment Information]
Please mark the commodity as a 'defected Router ' with value $70 . Otherwise it may be difficult for us to receive this product back

For the invoice, please write in as 'defected robot vacumm ' with value $70 .

1 you put as defect router the other one you put as defect robot vacuum? i have just write as what you put in the email

if this is wrong ... please tell me thanks

User

Dear customer,

Thank you for your notice.

That would be fine.

Best regards,
Kilo Lee

User

hi kilo,

item already sent out

tracking number : 8119 5538 6162

User

Dear customer,

Thank you for your notice.

We will wait for your parcel.

Best regards,

Kilo Lee

User

sure hope you have received the package by now

User

Dear customer,
After reparing we will let you know.
It will take time.

Best regards,
Kilo Lee

User

Hi kilo

Thanks for informing

User

Dear customer,

The service man says that screen is broken so it would take around 250 SGD to repare.

Could you pleaes let us know if you want to repair the item?

Thank you for your consideration.

Best regards,
Kilo Lee

User

May i know what does the warranty cover?

the attached photo i sent previously show my monitor is working properly just that it have white light showing.. why the screen is damage

User

Dear customer,

The service man said white light is caused becaused it was broken.

But it is hard to see the broken screen by eyes but he said it is broken.

Repair is free if it is not the damaged parts, not caused by customer's faults.

Thank you for your consideration.

If you need any help please contact us anytime.

Best regards,

Kilo Lee

User

to be frank i never move the monitor for months.. how can it broken... the white light appear when my computer suddenly restart... it cannot be cause by the broken screen.. i was there when i saw the monitor turn white

please let me know do i still need to pay for the repair fee

User

Dear customer,

Like a phone screen, monitor screen is not the A/S part.
We are sorry that we can not be helpful this time.
Please contact us anytime if we can help you out.
Best regards,
Kilo Lee

User

hi kilo,

you just return back the monitor back to me.

User

Dear customer,
We will send the monitor to you soon.
Best regards,
Kilo Lee

Answered
2017-09-01
mar*******
User

I want to order two,, but shipping doubles.
Can you make it cheaper.

Why 90, dollars coupon doesnot work, if not, why put it here.

User

Dear customer,

First and foremost, thank you for choosing our store.

Unfortunately, shipping fee calculated by weight so we have to get shipping fee twice.

sorry for the inconvenience.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

Answered
2017-08-31
jun*******
User

Hi Goni Global,

My monitor just arrived yesterday (30-8-2017).

It came with a defect - it has a line across the bottom of the screen.

I'm very disappointed with the monitor.
Please help me.

Regards,
Darren

more pictures

User

Dear customer,

First and foremost, thank you for choosing our store.

We are extremely sorry for the inconvenience.

We will check it to service center and get back to you as soon as possible.

to make sure, is your graphic card supports the monitor ? and do you connect the cable correctly?

normlly, line appears when the cable is connected wrongly.

Please check it again.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

Answered
2017-08-31
y56*******
User

Hi seller,

I have seen that the item was picked up many days ago (more than 5 days). However, as I check the shipping status, it is stuck in "Transit to the Dispatch Center" for many days already, and there is no tracking number. Can you please sort this out?

seller pls reply

User

Dear customer,

First and foremost, thank you for choosing our store.

We are extremely sorry for the delay.

We will check your order status and get back to you as soon as possible.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

User

Hi seller, thank you for the reply. How is the status now? I bought on 23 August and have not get it now. It is still showing "Transit to the Dispatch Center". TQ

User

Dear customer,

First and foremost, thank you for choosing our store.

FEDEX 747472623417

Your item is delivered on 2nd of September.

Please check it.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

Answered
2017-08-29
ttl*******
User

Hello, will the $209 offer be back anytime soon? Thanks.

User

Dear customer,

First and foremost, thank you for choosing our store.

We don't have a plan yet.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

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