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Samsung♥Note 9♥S9|S9 Plus♥Note 8♥S8|S8 Plus♥InvisShield♥Tempered Glass♥Short Version♥Casing♥
211 items sold
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Samsung♥Note 9♥S9|S9 Plus♥Note 8♥S8|S8 Plus♥InvisShield♥Tempered Glass♥Short Version♥Casing♥


Customer who recommended this item
2713
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Our Contact Info - Please feel free to contact us Seller Nov 13, 2017
Negative Feedback Seller Apr 30, 2017
Singpost Normal Mail Delivery Timing Seller Apr 30, 2017
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Samsung S8|S8 Plus♥S7|S7 Edge♥InvisShield♥Tempered Glass♥Short Version♥Flip Casing♥Back Protector♥
BOOKMARK 1 2 3 4 5 6 7

Photo Review (901)

Customer Review (3,015)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 20, 2018 zhi***
Highly Recommend Nov 20, 2018 ace***
Recommend Nov 19, 2018 ory***
Not Recommend Nov 17, 2018 jas***
Highly Recommend Nov 16, 2018 cha***
Highly Recommend Nov 15, 2018 izz***
Recommend Nov 15, 2018 neo***
Netural Nov 14, 2018 ela***
Highly Recommend Nov 14, 2018 kai***
Highly Recommend Nov 13, 2018 bbj***

Item Q&A(306)

Status
Question & Answer
  • Notice

    Our Contact Info - Please feel free to contact us

    Thank you everyone for your support.

    We will be displaying our contact information here and feel free to contact us through any of the channels below.

    If you have any queries or any feedback, we will love to hear them.

    If you received a defective or damaged item, feel free to drop us a message and we will do our very best to rectify the problem.

    Contact Number (Whatsapp Preferred): 9427-0008
    Email: sgfreshidea@gmail.com
    Facebook: www.facebook.com/sgfreshidea
    Website: www.sgfreshidea.com
    Youtube Channel: www.youtube.com/c/sgfreshidea

    Thank you and we look forward to providing you with an even better shopping experience in the coming period.
    Goodluckboss
  • Notice

    Negative Feedback

    Thank you for your purchases and support during this period.

    If you have received any items that are damaged in transit or there is a delay in delivery, PLEASE do contact us before leaving us any negative feedback.

    We take pride in our service and high quality products that we provide to all our customers and we will appreciate if you could drop us a message and allow us some time to respond to your feedback or enquiry.

    A negative feedback will really bring down the morale of all our staff and we strive to resolve as much issues as possible from all customers.

    Thank you for your continued support and we look forward to having your back for more purchases soon. >_<
    Goodluckboss
  • Notice

    Singpost Normal Mail Delivery Timing

    Thank you for all our customer's support during this period. We really appreciate all the happy customers we have handled during this period.

    If you have chosen Singpost Normal Mail as a delivery option, please note on the delivery timing.

    Items will be packed within 2 working days from your payment date.

    Singpost Normal Mail takes 3 to 7 Working days for delivery. (Yes Singapore is small but Singpost still takes a little time for them to deliver the items)

    **** Please note that working days DOES NOT include Saturday, Sunday and Public Holidays ****

    We understand that you have happily ordered your item and you are anxiously awaiting for it to arrive.

    If after 7 Working days and you have not received your item, please do contact us before leaving any negative feedback so that we can assist you to resolve your issue.

    Thank you once again for your wonderful support and we really appreciate your business. >_<
    Goodluckboss
  • Notice

    Singpost Smartpac Option

    If you have chosen Singpost Smartpac Mail as a delivery option, please take note on the delivery timing.

    Items will be packed within 2 working days from your payment date.

    Singpost Smartpac takes 2 to 5 Working days for delivery. (Singapore is small but Singpost still takes some time for them to deliver the items)

    **Working days DOES NOT include Saturday, Sunday and Public Holidays**

    ** Please note that Smartpac Tracking will ONLY be updated when item has been DELIVERED. **

    We understand that you have happily ordered your item and you are anxiously awaiting for it to arrive. We really appreciate all the happy customers we have handled during this period.

    If after 5 Working days and you have not received your item, please do contact us before leaving any negative feedback so that we can assist you to resolve your issue.

    Thank you once again for your wonderful support and we really appreciate your business. >_<
    Goodluckboss
  • Answered
    Question
    pin******* 2018-10-23
    Answer
    Private Enquiry
    Goodluckboss 2018-10-24
  • Answered
    Question
    kni******* 2018-10-22
    Answer
    Hi there thanks for checking. Can I confirm what sort of lines are you referring to? Possible to take a photo for us to see?

    Are they like wavy lines at a certain angle?
    Goodluckboss 2018-10-23
  • Answered
    Question
    Neh******* 2018-10-07
    Answer
    Hi there Matte is Anti Glare where it has a smoother feel to it as compared to the clear.

    Is that what you are checking on?
    Goodluckboss 2018-10-09
    Question
    Yes. You have black and matte black right? I need 1 that is anti glare.
    Answer
    Matte is anti glare :)
    Question
    Thanks
    Answer
    No problem :)
  • Answered
    Question
    car******* 2018-10-06
    Answer
    Hi there which type of tempered glass?
    Goodluckboss 2018-10-09
  • Answered
    Question
    blu******* 2018-10-06
    Answer
    Hi after 6 months to 9 months depending on exposure to sun. All such cases will turn yellow under UV light.
    Goodluckboss 2018-10-09
  • Answered
    Question
    blu******* 2018-10-01
    Answer
    Hi Thank you for your inquiry.
    Item was shipped out on the 2 Oct and it takes 3 to 7 Working days for it to arrive.
    This does not include Saturday, Sunday and Public Holiday.

    There might be slight delays from Singpost sometimes.
    Please do contact us if you have any problems and we will be glad to assist.

    Thank you for your purchase.

    If you still do not receive it in a few days, please contact us and we will resend your order again. >_<
    Goodluckboss 2018-10-03
  • Answered
    Question
    alb******* 2018-09-30
    Answer
    Hello i just received the parcel but there are items missing. I ordered 3 x front matte & 2 x back matte for Note 9 but i only received 1 x front matte & 1 x back matte. I have waited for about 7 days and there are items missing.

    Model:Samsung Note 9 / Type:InvisShield SoftFlex|Back|Matt / Quantity Discount:2 Piece Pack - 20% Savings(+S$16) / Purchase with Purchase Promo 1:None / Purchase with Purchase Promo 2:None / Purchase with Purchase Promo 3:None

    Model:Samsung Note 9 / Type:InvisShield SoftFlex|Front|Matt / Quantity Discount:3 Piece Pack - 60% Savings(+S$36.80) / Purchase with Purchase Promo 1:None / Purchase with Purchase Promo 2:None / Purchase with Purchase Promo 3:None

    Hi there thanks for checking in. Not sure why I did not see the other 2 enquiries as unanswered in my Qoo10 messenger and totally missed it out.
    Can I confirm that you have open up the packaging and how many piece were inside?
    Goodluckboss 2018-10-02
    Question
    I have only received 2. Pls see pic as attached.
    Answer
    Yes can you open it up and see how many are inside?
    Question
    Yes i have opened it and I saw 3 protectors in it. As this is not my 1st time purchasing this I did not know there will be multiple pcs in 1 pack. There is no indication too on the packaging. As sometimes I am not buying for myself it will be good if you can indicate somewhere on the packaging or it will be great if you can pack each pc separately to avoid any misunderstanding. Fyi for my purchase previously each protector that came was individual packaging which I think is good.
    Answer
    So sorry about that.

    Can I confirm I owe you:

    Model:Samsung Note 9 / Type:InvisShield SoftFlex|Back|Matt x1
    Model:Samsung Note 9 / Type:InvisShield SoftFlex|Front|Matt x2

    If so let me process a resend for you after this confirmation.

    Thank you
    Question
    I have received 3 front protectors and 2 back protectors. There is misunderstanding due to the packaging issue. Pls indicate the number of pcs on the exterior packaging or pls split 1 pack 1 protector. It won't be so misleading in this way. Thank you.
    Answer
    Thank you for the feedback. Let me give this feedback to my warehouse so at least there will not be any misunderstanding.

    Thank you
  • Answered
    Question
    yan******* 2018-09-21
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
    Goodluckboss 2018-09-21
    Question
    hi pls reply to private message for refund. the product does not stick at all for both sides. the top and bottom portion also does not tear off nicely
    Answer
    Hi there sorry could I confirm what you meant the top and bottom portion. I saw you sent a photo but I can't see any attachment button to open it. Could you resend it in this chat?
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