13Mobile.sg
13Mobile.sg Join Fellow
16,785 Fellows
$1.00
POWER MINISHOP RATE 90%
5.99

Samsung Original Wired Earphones Headset Earpiece Flat Wire EG920 HS3303 Samsung Xiaomi Huawei Remax AWEI Bluedio iPhone


Customer who recommended this item
117 (Based on 133 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart.
1 2 3 4
  • $0.50
    Add to cart
  • $0.50
    Add to cart
  • $0.89
    Add to cart
  • $4.99
    Add to cart
  • $0.39
    Add to cart
  • $2.99
    Add to cart
  • $1.50
    Add to cart
  • $3.99
    Add to cart
  • $3.80
    Add to cart
  • $2.99
    Add to cart
  • $5.99
    Add to cart
  • $5.99
    Add to cart
  • $9.99
    Add to cart
  • $2.80
    Add to cart
  • $0.49
    Add to cart
  • $20.00
    Add to cart

No Co-shipping item in shopping cart.
Please select items on the left side panel.

Notice

Subject Register Date
Warranty Period Definition Seller 2017-01-12
Manufacturer's Warranty Definitions #3 Seller 2016-09-14
Manufacturer's Warranty Definitions #2 Seller 2016-09-14
more
Manufacturer/
Place of origin
Imported Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (42)

Customer Review (133)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 24, 2017 jun*******
Highly Recommend Nov 19, 2017 iva*******
netural Nov 19, 2017 nga*******
Highly Recommend Nov 15, 2017 fan*******
Highly Recommend Nov 11, 2017 pra*******
Highly Recommend Nov 07, 2017 jay*******
Recommend Nov 03, 2017 mnz*******
Highly Recommend Nov 03, 2017 yms*******
netural Oct 28, 2017 tay*******
netural Oct 27, 2017 wil*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Warranty Period for all items start from either date of receipt, date of collection or 14 days from date of shipping (whichever is earlier).

Warranty Period for all items may differ and are stated accordingly in the items listing.

For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original Warranty Period for the items.

Notice
Seller

This warranty does not cover:

Cosmetic damage to outer surface/finishing and external parts of the product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments;
Deterioration of the product due to normal wear and tear, including without limitation rust or stains;
General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair;
Any other circumstance such that repair would be contradictory or not in compliance with good business practice.

Notice
Seller

Notwithstanding that the product is within the warranty period, this warranty shall be invalidated and rendered void upon the following:

The product shows evidence of abnormal use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions; battery or chemical corrosion; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; damage caused by installation of any software, programs or applications, or use of any accessories or equipments not approved by the manufacturer for use with the product; improper modification, tampering; replacement of parts with parts not approved by the manufacturer; or dismantling, opening, service or repair performed other than by the manufacturer's authorised service centre; or any other use contrary to the product manual.

*** To be continued ***

Notice
Seller

This product is warranted for the specified warranty period from the date of original purchase against defects in quality and materials under normal use.

Unless otherwise specified, this warranty only covers the defects in material, design and workmanship of the hardware components of the product as originally supplied. The warranty does not cover any software, consumable items, or accessories even if packaged or sold together with the product.

*** To be continued ***

Notice
Seller

Store pickup etickets are valid for use within the time frame stated on the eticket only. Strictly no extension for expired etickets under any circumstances. Customer is responsible to collect the items from our service center within the time frame stated on the e-ticket.

13Mobile Service Center. Oxley Bizhub. Block 69, Ubi Road 1, #06-16. Singapore 408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays). Look for "Block 69, Lift Lobby #3". Nearest MRT station: Tai Seng MRT Station.

Please check all items before leaving our service center. We bear no responsibilities for incorrect/incomplete items after customer leave our service center.

All Store Pickup orders cannot be cancelled after 24 hours from time of purchase.

Notice
Seller

Return, Exchange & Warranty Claims At Service Center
- After 7 days from receipt date (Qxpress orders)
- After 14 days from shipping date (SingPost Normal Mail orders).
- All Store Pickup orders.

Please check warranty period for each item before filing claim.

We will not entertain any request to pick-up item at customer's address regardless of circumstances.

For more information on the return, exchange & warranty claims policy, please send us a Qpost message.

Regards,
13Mobile Managenment

Notice
Seller

Dear Customers,

Return, Exchange & Warranty Claims By Mail
- Within 7 days from receipt date (Qxpress orders).
- Within 14 days from shipping date (SingPost Normal Mail orders).

For defective, incorrect or misdelivered item:
- Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.
- Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.
- Item must be returned with original packaging box & all accessories inside the box with all labels attached.
- Seller will bear return/reship postage costs by registered mail.

For change of mind item:
- Customer is required to provide order/cart number and photo/video of item by Qpost message.
- Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.
- Customer will bear return/reship postage costs by registered mail.

Notice
Seller

Please retain the original packaging box & all accessories inside the box with all labels attached else warranty will be voided.

Notice
Seller

Random selection of color. No return/exchange/refund regardless of conditions. No customer service support will be provided. Seller reserves the right to substitute with another item of equal or more in value. While stock lasts.

Answered
2017-11-25
kok*******
User

Is store pickup currently available?
Buying: EG920 flatwire

User

Not available for this items listing. Thanks.

Answered
2017-03-31
mif*******
User

Pls advice which earpiece is compatible to Samsung Note 3? TIA

User

All earphones listed works with Sam Note 3. Thanks.

Answered
2017-03-27
ced*******
User

Dear Seller, is your product Samsung EG 920 Flat Wire compatible to Samsung Galaxy S4 phone? Thanks

User

Yes. Thanks.

Answered
2016-09-02
tay*******
User

Hi! I want to buy a earphone for my ASUS ZenPad. Can u tell me which one of your 3 items is compatible? Thanks!

User

All earphones listed works with ASUS ZenPad. Thanks.

Answered
2016-07-26
goh*******
User

Hi,
How does the Samsung earphone warranty works? Is it by your shop or Samsung? How to register the warranty? Thanks

User

6 months warranty by our service center. No registration needed, we can track the warranty automatically by your order/cart number. Thanks.

Address
OXLEY BIZHUB 69 UBI ROAD 1 #06-16
Ask Question

Recommended by Smart Shoppoing Assistant

Policy & Notice