Discount available period 00:00 ~ 10:00
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $7.75
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Received goods but yet to test
Type:silver 32gb | Memory add:none | LCD Protection Film:none
Phone is locked?
How do i unlock and start using this phone?
Type:black 32gb | Memory add:none | LCD Protection Film:none
Volume button is not working and seller is not responding.
Only phone, no box or cable..the both side of the back of the phone is slightly opened.. try pressing hard to paste it back but will open up again... :(
Type:32GB Gold | Memory add:none | LCD Protection Film:none
Slow delivery abt 3weeks to reach and phone came damaged with cracks behind texted seller many times totally ignored my msg no reply at all!!! Buy at own risk!
Type:32GB White | Memory add:none | LCD Protection Film:none
Please return the item by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. way shipping please enclose with the product)
If your item have any problem, please describe specific problems with your order on. via Email (firstname.lastname@example.org) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you.
It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks.
we , as a seller , are not responsible for the customs fee. please leave a note if any request about that.
most of our items are for 220V-240V ( remains for 100V-240V ) so all of them can be used in Singapore without problem. the plug cord type is 2 round pins so buyers need a plug connector which fits with SG type.
- we arrange all the shipping for free with full refund ,in case of (1) damaged or faulty due to manufacturer fault. (2) incorrect goods delivered by us. - if the box is opened by a buyer, return is not acceptable . - if not opened, a buyer who wants return should pay the round shipping fee and restocking fee (%15)
Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at email@example.com to check the delivery status.
hi, gold col still available ?
hi i am receiving mobile ok but can't on the mobile please check and replace me other mobile please
Dear customer.Is there a problem with the product ??
s the product only
Dear customer.The product can be exchanged and refunded.
Hi, may I ask when is the NOTE 5 that I purchased going to be sent out? It has been more than 1.5 weeks since order and it is not yet shipped out. Order number: 238159855Thanks
Dear customer.Galaxy S5, S6, S7 Edge S8 Expected ship date (14th, OR 15th)The shipping tracking number will be uploaded at the latest (14th, OR 15th)Galaxy note 4, note 5 Expected ship dateThe shipping tracking number will be uploaded at the latest (14th, OR 15th)Exchange / return! etcPlease contact qoo10 service center.Other items will be shipped quickly.Please contact us again with this inquiry and other inquiries.I am very sorry for the personal circumstances.I will answer you as accurately as possible.thanks
Hi I have sent few emails to firstname.lastname@example.org but i still havent receive the reply.is quiet urgent as i bought the phone for my sister as birthday gift.I failed to setup my google account with this mobile. it keep showing me the screen with error message"this device was reset. to continue, sign in with a google account that was previously synched on this device" . i have repeated many times and get the same screen.Please advise how to fix it asap. my email is email@example.com
Hi I still not receive any solution from you. can you please advise how to fix the problem as soon as possible.
Hi seller, I have not receive any response from you for the damaged product that you have sent to me. please response and provide solution. otherwise please exchange or refund me the money.
3rd day I still not receive any response from the seller.
Hi seller. I have not received any response from you yet .Pls response asap. Is it a scam or what. Send faulty product and never reply my complaint now
Hi. please answer to my question instead of sending shipping info which is not related to my question
Dear customer.I'm sorry.Please contact us again.thanks
Pls check the error as per video attached
Dear customer.I am really sorry.The item can be refunded or exchanged.Contact qoo10 service center (refund or exchange)I am really sorry.
Hi, beside the setup problem, i found that the phone can't be charge too after run out of battery. please take note too.
Hi. I have seen payment has been deducted from my account but there is no update. Can you please update me when will this phone would be shipped?Thanks,
Hi SellerCan I know when delivery my item (order no.237850903)?
Dear seller, I received Note 5 today. try to unlock the phone, I unable to unlock the phone. Please advise.Stuck at google screen
There isn’t any posted question about item.