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Newest Wireless Bluetooth Twins Sport Stereo Universal Earphone Headset Earpiece Headphone
48 items sold
9.99

Newest Wireless Bluetooth Twins Sport Stereo Universal Earphone Headset Earpiece Headphone

See all Savfy items

Customer who recommended this item
2387
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
【Shipping Order】 Seller Jan 23, 2017
【Confirm Delivered 】 Seller Nov 14, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(83600083)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description wireless earphones
BOOKMARK 1 2 3 4 5 6 7

Photo Review (965)

Customer Review (2,735)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 16, 2018 may***
Highly Recommend Nov 15, 2018 zzp***
Highly Recommend Oct 28, 2018 Pau***
Highly Recommend Oct 28, 2018 bbZ***
Highly Recommend Oct 19, 2018 min***
Highly Recommend Oct 10, 2018 peg***
Highly Recommend Oct 03, 2018 hen***
Highly Recommend Sep 29, 2018 isa***
Highly Recommend Sep 23, 2018 boh***
Recommend Sep 01, 2018 may***

Item Q&A(238)

Status
Question & Answer
  • Notice

    【Shipping Order】

    Major Shipping company :Singpost normal mail & Singpost Smatpac
    Usual Shipping period:2-5 working days
    Singpost Normal mail :3-5 working days
    Singpost Smartpac :2 working days
    Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
    ELIFESTORE
  • Notice

    【Confirm Delivered 】

    Dear Customer,thanks for your purchase from our store! Once you receive orders, please just help to confirm Delivered on Qoo 10 system, thanks for your support!
    ELIFESTORE
  • Answered
    Question
    yum******* 2018-08-07
    Answer
    Thanks for your email. Sorry for the late response, could you please tell us more about the problem with the item? We will check for you.
    ELIFESTORE 2018-08-08
    Question
    I want the sound good a not and got bass anot
    Answer
    We feel sorry you are not satisfied with the item, since the return will take time and money,if you do not mind, we would like to refund you 20% as compensation, could you please tell us is it acceptable for you?
    Question
    I want the item I want give to people want
    Question
    Just sent me the item
    Answer
    Sorry for that trouble would you like us to resent a new one to the same address? Looking for your reply regards
    Question
    ya same address u all aready sent out
    Question
    By normal mail or qxpress
    Answer
    Hi ,
    Parcel was shipping out to your address on 9th Aug 2018 (3-4 working days excludes Saturdays, Sundays and public holidays.) Could you please wait for a little longer for it to come?
    If you have any question or concern about your order, please feel free to email us to solve it directly and shortly.
    We will try our best to reply all e-mails within 24 hours. /48 hours delay in receiving our response after weekends or holiday
    regards
    Question
    Is normal mail or express
    Answer
    It is by singapore normal post, thank you
    Question
    Oh so is in letter box
    Answer
    Yes,please wait and check, thank you
    Question
    I get it aready thank
    Answer
    Very glad to know you have received the item, Hope you will love it.
    Looking forward to serve you next time.
  • Answered
    Question
    pap******* 2018-07-18
    Answer
    Sorry for the late response, since the item not work properly, we would like to refund you 20% and you can keep the item, is it OK for you?
    Looking forward to your reply.
    ELIFESTORE 2018-07-18
    Question
    Is it possible to get a replacement set instead even though if I have to pay for shipping?
    Answer
    Sorry for that trouble would you like us to resent a new one to the same address? Looking for your reply regards
    Question
    Hi that would be much appreciated. Do I need to send back the faulty set?
    Answer
    We are arranging to resend your package in 24 hrs,usually it takes about 3 to 4 Working days to arrive there
    Please keep the previous order there .Any product issue please write back ,we will reply in 24-48 hrs .
    Regards
    Question
    Alright thanks for the quick response! Will update when I receive it!
    Answer
    OK thank you
    Question
    Hi i just received the package yesterday. Tried it out today and the playback time is still only 2 hours. :/
    Answer
    Sorry could you please try charge full and use again? If still have the problem, please contact us,thank you
    Question
    Tried again still the same... Used it on my commute to and fro from school 1hr ride ea and it always runs out of battery when I'm about to reach home
    Answer
    Sorry for that trouble would you like us to resent a new one to the same address? Looking for your reply regards
    Question
    I'm not sure if the new set would be any different from the 2 though.
    Answer
    Sorry for that, then do you want a refund?
    Question
    You already did so much by sending another set. I'll feel bad if I still took a refund ._. I guess I'll just juggle between the two sets
    Answer
    OK, thank you for your understanding.
  • Answered
    Question
    lic******* 2018-07-05
    Answer
    Could you please try to press the wire connection to connect well and try again? If still didn't work, please contact us again and we will refund or resend. Nice weekend
    ELIFESTORE 2018-07-06
    Question
    Hi, the wiring loose is inside both end of the controller and nothing much I can to about it. If I jog it got worst, sometime total no music coming out from the earpiece. You too have a great weekend.
    Answer
    Sorry for the late response, since the item not work properly, we would like to refund you or resend the item, could you please tell us which way do you prefer?
    Question
    Hi do you needs me to send back the defective earpiece back to you? i think if you don't mind, can i have the refund. Thanks.
    Answer
    Thanks for your confirmation ,refund requests may take up to 2 hours to process,please check it then.Usually it takes 3-7 working days to appear in your bank card
    Question
    Noted and thanks for your help. sorry for any inconveniences caused.
    Answer
    You are welcome
    Question
    Hi Seller, i still haven't received my refund yet. My latest credit card bank statement did not show any refunded from the Q0010. Kindly pls advice. Tks
    Answer
    Sorry could you please tell us your order numer please?
    Nice day
    Question
    Hi my order number is 260963889.
    You too have a nice week ahead .tks
    Answer
    Dear Customer, we ch3ecked and found the order has been refunded on 10 July, could you please have a checkmof it?
    Question
    Hi seller, i have already checked with my UOB Bank and they said they have not received any refunded information from you. They asked me to ask the seller for the refund receipt so that the bank can trace on it. May i Know which account did you refunded to? Mine is UOB ONE credit card account and number is ending with 6976. Thanks
    Answer
    Dear the refund has been complete on 10 July to the accopunt you pay for the item, please check, thank you
    Question
    Dear Seller, I have called the bank and they didn't received any refund on the 10 July and that why they asked me to ask you for the refund receipt. By the way, my credit card statement for July and Aug also didn't show it was refunded. If you require my bank statement i can fwd it to you. Sorry, may i know how much you have refunded? Thanks You.
    Answer
    We have refunded the full money, please check, thank you
    Question
    hi, i have already check everything from the bank to the statement and my account. please advice what else can i check.
    I think you neeed to check whether have you transferred to the wrong account or not? Can you Please passed me the account that you have refunded and i will check with the Bank. Can i also have the Refunded receipt as what the bank advice and i will show the bank that refunded receipt. Thanks you
    Answer
    But it has been completed for the return, maybe you can check your account later, thank you
    Question
    Hi may i know which account you have transferred and is it under Elifestore name or q0010? i will wait for next month statement, if i don't received it, i will msg you again.

    I have notice that i had asked you a few questions like, which bank account and number you have transferred or refunded receipt and how much have you transferred but none of my question was being answered. Can you pls kindly supply all this information so that i can double check with the bank again. Thank you
    Answer
    It is on 10 July refund competed, the refund should come to the account you use to pay for the item, thank you
  • Answered
    Question
    eug******* 2018-07-05
    Answer
    Dear customer, thanks for your business, could you please tell us which item do you refered to,the Magnetic USB Charger or the Earphone Headset Earpiece Headphone?
    ELIFESTORE 2018-07-06
    Question
    I referring to earphone headset.
    Answer
    Sorry for the late response, since the item not work properly, we would like to refund you or resend the item, could you please tell us which way do you prefer?
    Question
    I would like you to resent the item to me. Thank you very much.
    Pls advise how am I going to sent the faulty item back to you?
    Answer
    We are arranging to resend your package in 24 hrs,usually it takes about 3 to 4 Working days to arrive there
    Please keep the previous order there .Any product issue please write back ,we will reply in 24-48 hrs .
    Regards
    Question
    Thank you do much.
    Answer
    You are welcome
  • Answered
    Question
    san******* 2018-05-23
    Answer
    Hi
    yes , all items get 3 months warranty , please offer order NO for us confirming it
    regards
    ELIFESTORE 2018-05-23
    Question
    My order number is 237752111, I bought it on 24-Nov. So it is already 5 months. Am I still elebiable for replacement. Moreover, this being backup headset, I have hardly used this for last 2 months.
    Answer
    Sorry it is over 3 months warranty
    thanks for your understanding
    regards
    Question
    Is it by choice that you limit your warranty to 3 months so it will be spoiled by 4th month and consumer cannot even give bad feedback as q00 doesn't even allow to change old feedback.
    Answer
    Hi
    Sorry , all items get 3 months warranty you can check it
    and we do not hope to receive any blackmail by negative feedback
    thanks for your time again
  • Answered
    Question
    tan******* 2018-04-11
    Answer
    Hi ,
    Thanks for your contacts .
    Please do not worry , it is correctly . the light will turn off when fully charged
    regards
    ELIFESTORE 2018-04-11
  • Answered
    Question
    nay******* 2018-04-05
    Answer
    Private Enquiry
    ELIFESTORE 2018-04-06
  • Answered
    Question
    shi******* 2018-02-24
    Answer
    Private Enquiry
    ELIFESTORE 2018-02-26
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