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[RB]【FREE Normal Delivery】 Scholl GelActiv® INSOLES | Feel comfort in your feet
70 items sold
22.45

Scholl[RB]【FREE Normal Delivery】 Scholl GelActiv® INSOLES | Feel comfort in your feet

See all Scholl items

Customer who recommended this item
1069
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Reckitt Benckiser / USA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (555)

Customer Review (1,087)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 13, 2018 won***
Highly Recommend Nov 12, 2018 sam***
Highly Recommend Nov 11, 2018 jin***
Highly Recommend Nov 09, 2018 esg***
Highly Recommend Nov 07, 2018 mir***
Highly Recommend Nov 07, 2018 jia***
Highly Recommend Nov 06, 2018 WAN***
Highly Recommend Nov 05, 2018 deb***
Highly Recommend Nov 04, 2018 tne***
Recommend Nov 01, 2018 yan***

Item Q&A(71)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Unanswered
    Question
    che******* 2018-11-09
  • Answered
    Question
    chu******* 2018-11-05
    Answer
    Dear Customer, each packet will have 1 pair of insoles in it. Thank you! QooLife Team
    Qoolife Mall 2018-11-05
  • Answered
    Question
    twi******* 2018-10-31
    Answer
    Dear Customer, we have just sent your item to you again. Do let us know when you've receive it. Thank you! QooLife Team
    Qoolife Mall 2018-10-31
  • Answered
    Question
    twi******* 2018-10-31
    Answer
    Dear Customer, we have just sent your item to you again. Do let us know when you've receive it. Thank you! QooLife Team
    Qoolife Mall 2018-10-31
  • Answered
    Question
    nic******* 2018-10-26
    Answer
    Private Enquiry
    Qoolife Mall 2018-10-29
  • Unanswered
    Question
    jia******* 2018-10-01
    Answer
    Dear Customer, Please advise ur order no., we are sorry for the delay
    Qoolife Mall 2018-10-02
    Question
    Hi, I already stated the order no (271744213) in the earlier post.
    Answer
    Dear Customer, Item is on delivery, we are sorry for the delay
    Question
    Hi, did you just send out the package on 9 Oct?
    Answer
    Dear Customer, Have you received item? We sent it out when you ordered
    Question
    Can you read the previous conversations before replying? If i received the item within the last 6 weeks, I do not need to spend so much time communicating with you folks? You did not answer my question directly whether the item was sent out again on 9 Oct.
  • Answered
    Question
    edw******* 2018-09-13
    Answer
    Dear Customer,

    We recommened to change it after 6 months, or longer if it is still in good condition. Thank you
    Qoolife Mall 2018-09-14
    Question
    Hi,
    Thanks for your reply my insoles is still in good condition but it turn smelly nowsaday everyday..
    Answer
    Dear Customer,

    If it is still wearable you may continue to wear it. Thank you
  • Unanswered
    Question
    jer******* 2018-08-30
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Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03

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Policy & Notice
How to Return/Exchange