QCube Shop
QCube Shop Join Fellow
832 Fellows
MINISHOP RATE 90%
2.20

Scratch Note / Christmas / Gift / Fun / Colour / Notepad / Notebook / Art / Paper / Kid / Children


Customer who recommended this item
37
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller May 05, 2016
Return Exchange Policy (1) Seller May 05, 2016
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Scratch Note / Christmas / Gift / Fun / Colour / Notepad / Notebook / Art / Paper / Kid / Children / Adult / Creative / Stationery / SG Seller
BOOKMARK 1 2 3 4 5 6 7

Customer Review (38)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 23, 2018 lim***
Highly Recommend Apr 06, 2018 cho***
Recommend Jan 06, 2018 lid***
Highly Recommend Dec 30, 2017 chu***
Highly Recommend Oct 22, 2017 she***
Highly Recommend Jun 06, 2017 var***
Highly Recommend Apr 08, 2017 kyb***
Highly Recommend Dec 10, 2016 sil***
Recommend Nov 22, 2016 h3c***
Netural Sep 15, 2016 msr***

Item Q&A(3)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    QCube Shop
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    QCube Shop
  • FAQ

    Shipping via Qxpress mail

    Qxpress mail is mail with tracking number. Takes 3 to 5 working days (exclude weekend) from shipped out date. Your parcel will be delivered to your doorstep. Redelivery will be arranged by Qxpress if you are not in at the time of delivery. However, we will not be able to instruct Qxpress with regards to your preferred day and time of delivery. Please communicate to the delivery personal when they call you. We highly recommend to use Qxpress as we did experience lost parcel sent by unregistered SingPost mail. Due to festive season, delivery time might take longer than usual.
    QCube Shop
  • FAQ

    Shipping via unregistered SingPost mail.

    Normal SingPost Mail is unregistered mail. No tracking is available. Takes 3 to 10 working days (exclude weekend) from shipped out date. Your parcel will be delivered to your letterbox. We will not be responsible for lost of mail. We highly recommend to use Qxpress as we did experience lost parcel sent by unregistered SingPost mail. Due to festive season, delivery time might take longer than usual. Please note that we are unable to control the time and date of delivery as it all depends on the competency of SingPost.
    QCube Shop
  • Answered
    Question
    Mei******* 2017-01-30
    Answer
    Hi, pls contact us at 90621991 to arrange for self collection.
    Thank you
    QCube Shop 2017-01-30
  • Answered
    Question
    pea******* 2016-04-22
    Answer
    yes. you can indicate at the seller memo upon check out. Otherwise you can guve me your order number. i will take note of your request

    you just need to choose A5 girl design option will do
    QCube Shop 2016-04-22
    Question
    Hello, thanks for your reply. I have placed my orders and the Order No. is 171383641. I have also stated the request in the accompanying memo during the order. Appreciate that you could acede to my request. Thank you once again.
    Answer
    noted. thanks
  • Answered
    Question
    nan******* 2015-08-17
    Answer
    Hi Buyer,

    Self collection at Buuangkok Green. However, we only left 5pcs. Not sure if enough for you. Thanks.
    QCube Shop 2015-08-17
Ask Question
Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Policy & Notice
How to Return/Exchange